3-bed Cottage, Sleeps 8, Walk to Thames, Garden

Richmond upon Thames, London

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1.0/5

TerribleFrom 1 reviews

1.0/55 May 2026

Jane

‘Immaculate’ That’s a joke! This property was dreadful, messy and filthy, unsuitable for renting and definitely not appropriate to be advertised on hotels.com. The kitchen was grimy, the oven very dirty, the cooker hood thick with grease. There was old food stuff in several of the cupboards and even chicken left in the freezer! The sink in the bathroom was not cleaned properly, there were nasty brown stains on the bedroom furniture. The shower was taped up with sticky tape and the extractor in the kitchen was also closed off with tape. There were very sharp edges on a broken windowsill at head level for a child. It was very untidy with random objects around the property including toys and a badly decorated Christmas tree ( this was May bank holiday weekend..) There were other potential safety risks eg the shower pump in a cupboard was sitting on a crumpled cardboard box, junction boxes were loose etc. There was no suitable fire safety equipment and no smoke alarms etc. I could go on. They had also asked for extra money for private parking which had to be paid before we arrived despite property advertised as parking included. The parking was not ‘safe’ being on a piece of waste ground next to the property. We were unable to stay in such an awful place and left soon after arrival needing to book elsewhere, reporting the situation. We immediately asked for a refund from the property managers which they refused. I would advise not to go anywhere near this property!

Popular Facilities

WiFi

Sports & Recreation

Garden

Public Facilities

Parking (Free)

Connectivity

Free WiFi

Location

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Upper Sunbury Road, 4 Water Works Cottage, Hampton, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in14:00

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Guests will receive an email with special check-in instructions. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About 3-bed Cottage, Sleeps 8, Walk to Thames, Garden

3-bed Cottage, Sleeps 8, Walk to Thames, Garden Location
With a stay at this cottage in Hampton, you'll be within a 5-minute drive of River Thames and Hampton Court Palace. This cottage is 11.4 mi (18.3 km) from Kensington High Street and 11.4 mi (18.3 km) from Westfield London Shopping Centre.

3-bed Cottage, Sleeps 8, Walk to Thames, Garden Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

3-bed Cottage, Sleeps 8, Walk to Thames, Garden Rooms
Make yourself comfortable in this cottage, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access is available to keep you connected. A private bathroom with a separate bathtub and shower features a deep soaking tub. Conveniences include a microwave and an electric kettle.

Room Type and Price

Sat, 24 Oct 2026 - Sun, 25 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children