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Apartment

5 Doughty Street

Camden, London

Reviews

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1.8/5

BadFrom 5 reviews

5.0/529 Nov 2023

Kariss • Solo Trip

I loved staying here, and will again in the future. Fab location and very safe.

1.0/522 Apr 2024

Richard • Couple Trip

The apartment was in a perfect location for our London stay. The size was adequate but would have preferred an apartment above street level. Our problem began when we opened the door and it smelled of mould. A strong pungent odour. We found fuzzy mould growing on the carpet in the bedroom. We attempted to clean it up using travel products we had with us but couldn’t remove the smell. I notified the booking service and they responded the next day. It was investigated by them and advised it had been remedied. My wife slept on the lounge for the entire stay as the mould continued to irritate her throat. I slept in the bedroom as there was no where else to sleep and can report I have left with an eye infection. Due to the London marathon being on we couldn’t find an alternate accommodation elsewhere available in the area close to the rest of our travelling group. Not a great stay, ruined by poor housekeeping which has led to an infection and really an unusable bedroom but I will say that the team responded quickly with our feedback Should have received a full refund.

1.0/522 Apr 2024

Richard • Couple Trip

The apartment was in a perfect location for our London stay. The size was adequate but would have preferred an apartment above street level. Our problem began when we opened the door and it smelled of mould. A strong pungent odour. We found fuzzy mould growing on the carpet in the bedroom. We attempted to clean it up using travel products we had with us but couldn’t remove the smell. I notified the booking service and they responded the next day. It was investigated by them and advised it had been remedied. My wife slept on the lounge for the entire stay as the mould continued to irritate her throat. I slept in the bedroom as there was no where else to sleep and can report I have left with an eye infection. We were offered 1/2 price stay. Due to the London marathon being on we couldn’t find an alternate accommodation elsewhere available in the area close to the rest of our travelling group. Not a great stay, ruined by poor housekeeping which has led to an infection and really an unusable bedroom but I will say that the team responded quickly with our feedback Should have received a full refund.

1.0/518 Apr 2024

Ines • Solo Trip

The app to unlock the key didn’t work. I arrived late and the office was closed. I was able to reach key maintenance to locate the emergency key. I booked for 2 nights, but I was never able to stay in the room. Bathroom floor was dirty, bedsheets had stains, a chair had a full on hand shaped stain with black marks. That’s without the cobwebs anywhere you look. Since I couldn’t get support at the time, I reached out to Hotels.com for help. They told me they reached out to the hotel to enquire about refund, but two days later, the hotel told me they were never notified. Sadly a shitshow across the board where not only did I lose that money but also had to find an alternative on very short notice.

1.0/513 Feb 2024

Alexandre • Family Trip

En théorie cet établissement est tenu par un hotte professionnel! Chose qui est un énorme mensonge! C’est un appartement qui a été ferait à la va vite avec des matériaux bon marché , même le sol n’a pas être mis à niveau. Les lits , tous les lits sont tellement usés que les ressorts s’incrustent dans le dos pendant toute la nuit! Aucune gestion du bruit, une vrai passoire thermique .. les radiateurs marchaient à peu près mais celui dans la chambre de ma fille n’éteint pas accesible donc il faisait un froid de canard. Le bruit de la rue est tellement présent qu’on dirait qu’on dormais dans le trottoir .. pourtant c’est une rue assez calme comparés aux autres rues.. donc même pas de double vitrage .. pourquoi faire ils encaissent et puis ce tout! Aucune instruction pour le check in… après avoir envoyé tous les documents requis , silence total .. on a dû téléphoner une fois sur place pour qu’une fille assez embêté car c’était plus de 17h nous a envoyé les codes!!! Raz le bol de ces gens qui s’improvisent hôteliers! L’hôtellerie c’est un métier!!!

Popular Facilities

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Coffee Tea Maker

Hair Dryer

Room Heater

Ironing

Workspace

Accessible Facilities

Children Facility

Refrigerator

Kitchen

Hotel Services

Laundry Service/Dry Cleaning

Express Check-out

Express Check-in

Info

No Elevators

Hotel Policy

Smoke-free Property

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Location

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5 Doughty St, London, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in Procedure

Check-in4:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Alcohol is not served at this property.
Guests can access their rooms with a mobile device.

About 5 Doughty Street

5 Doughty Street Location
With a stay at 5 Doughty Street in London (London City Centre), you'll be within a 5-minute drive of The British Museum and Oxford Street. This apartment is 0.5 mi (0.8 km) from Russell Square and 1.2 mi (1.9 km) from St. Paul's Cathedral.

5 Doughty Street Rooms
Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchenettes with refrigerators and ovens. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).

Room Type and Price

Thu, 03 Sep 2026 - Fri, 04 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children