Homes>England>Kent>Ashford>Grace Apartments - Living Rock

Others 1, Grace Apartments - Living Rock, Kent

Bedroom 2, Grace Apartments - Living Rock, Kent

Bathroom 3, Grace Apartments - Living Rock, Kent

Others 4, Grace Apartments - Living Rock, Kent

Others 5, Grace Apartments - Living Rock, Kent

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Apartment

Grace Apartments - Living Rock

Ashford, Kent

Reviews

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1.8/5

BadFrom 5 reviews

4.0/526 Feb 2024

Rachel • Solo Trip

I needed immediate help when the sat sav dumped me nearby & my host talked me all the way to the front door which was a huge relief. The accommodation is dated but I knew that from the photos it was very clean though & i was surprised to find all the essentials had ben left. I wasn’t expecting that so had brought it all with me. The bed was very comfortable, the shower was lovely & the washing machine was handy. The area was very noisy though as it is right in town above a bar & I was there at the weekend. Every amenity you could need is on your doorstep, shops, bars, places to eat & a gym on your doorstep. Parking is a downside as its only from 4.30pm-8.30am on this occasion it wasn’t a problem as I had a course all 3 days so had to go somewhere else anyway. I did have a problem with the heating on the last night & it was freezing but my host did drive over very late to fix it as it was a bitter cold night.

2.0/56 May 2024

Christopher • Solo Trip

Unfortunately I’m not allowed enough characters to give a thorough review of this place, but suffice it to say there is a reason it’s the cheapest in Ashford. Poor communication and not at all professional. I arrived in Ashford with no communication on how to enter the property, and upon calling the office was informed that the room I had booked was occupied. To their credit, the staff did upgrade me to a unit across the street after multiple calls, but you really have to question their professionalism. The unit I was moved to was accessed through a dark parking bay that could barely fit a small car, and there was indeed a small car blocking most of the bay for the duration of my stay. The unit is through a courtyard and a front door which you never really can tell if it is locked or not. The door to the actual unit is hanging on by a thread and it looks as if someone tried to break it down at some point: even when locked it is very loose. I was contacted asking if maintenance could look at the door while I was there, so maybe they were fixing that, but as I wasn’t in, maintenance couldn’t access the unit, so I have no idea if they were going to address that issue or not. The unit itself is clean in the sense of someone who just kind of half-heartedly runs a hoover over the carpets and a damp rag over the kitchen. The shower has good pressure and is warm, but the shower head desperately needs cleaning/replacing. Seriously, shower heads are cheap, put some effort in.

1.0/531 May 2026

John • Solo Trip

These rooms are directly above a public House/Bar. That plays very loud music going on until 1.00am in the morning. The tap in room was hanging off the sink. And everything was shaking in the room when the loud music and the crowds of people down below were making noise. I would definitely not recommended anyone staying here in the future. Pay the extra and get a decent room in nearby hotels

1.0/521 Jul 2024

Mardi • Others

Given wrong key code upon arrival i had to contact to get the right one, no Hot water, Internet was not great had it sometimes other times it was not working, Out of my 3 days the first day i had to clean the dishes and pans as they still had food on them, urine left in the toilet when arrived and there was a smashed window covered with tape, I was more worried about safety. The latch on the back of the door doesn't close so you cant lock your door, I did stay local due to worrying if someone would enter or not The stairs up are quite hard if your coming with a bigger case metal fire emergency exit used for entrance to the property I was contacted on the second day to tell me i needed to pay an extra £45 for the child and £25 small emotional support dog 4kg as they seen a buggy on the camera but the buggy was the dogs it does state service animals exempt from fees. All a bit too stressful and I did go to relax so it wasnt the holiday i expected in the end

1.0/59 Jul 2024

Beverley • Solo Trip

I only booked this apartment, due to visiting my mother in a hospital, in Cambridgeshire to then be told she had covid., I live and work in Ashford kent but due to having Ia vulnerable member of the family , I needed to self isolate, so pick the grace apartment, as still close to home It was not as it per described. It was not clean and it is in a terrible state of disrepair. I want to cancel put contract stated no refund if cancelled after 14 days of the booked date. States100% will be taken. So I could not afford to book somewhere else as a 4 night/ day cost me over £240 The place was dirty, microwave and oven was dirty and I ate samdwichs and pit noodles during my stay and a Mcdonalds Due to the state of the cooking equipment Apartment is in Ashford Town center Right across the road from a cocktail bar that shuts at 2am so the noise is terrible also beside the cocktail bar are food takeaways which have a lot of customers and deliver drivers, that sit in their cars with engines running and load conversions Please see photos of the disrepair and u cleaning apartment and cooking facilities I arrived on Friday early evening

Popular Facilities

WiFi

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Refrigerator

Hair Dryer

Washing Machine

Coffee Tea Maker

Kitchen

Room Heater

Ironing

Info

No Elevators

Hotel Policy

Smoke-free Property

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Connectivity

Free WiFi

Wired internet (Free)

Location

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12 New Street, Ashford, England, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Guests should leave keys on the dinning table A surcharge of £50 will be applied for loss of keys. Guests are required to wash up all dishes. All bins should be properly disposed of into the Wheelie Bins provided in the front of the property.

Check-in Procedure

Check-in3:00 PM-9:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Guests will receive an access code. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

About Grace Apartments - Living Rock

Grace Apartments - Living Rock Location
With a stay at Grace Apartments - Living Rock in Ashford, you'll be within a 5-minute walk of Ashford Museum and St Mary The Virgin Church. This apartment is 0.6 mi (1 km) from Hollywood Bowl and 1.7 mi (2.7 km) from Willesborough Windmill.

Grace Apartments - Living Rock Rooms
Make yourself at home in one of the 4 guestrooms.

Room Type and Price

Wed, 16 Sep 2026 - Thu, 17 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children