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Others 1, iStay Liverpool 1 Water Street Apartments, Sefton
Exterior & Views 2, iStay Liverpool 1 Water Street Apartments, Sefton
Bedroom 3, iStay Liverpool 1 Water Street Apartments, Sefton
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iStay Liverpool 1 Water Street Apartments

Liverpool, Sefton

Reviews

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3.6/5
GoodFrom 20 reviews
5.0/524 Jun 2024
patrick
Fabulous location
5.0/525 Apr 2022
Verified traveler • Trip with Friends
Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property
5.0/511 Feb 2022
jodie • Family Trip
I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused Beautiful apartment and all clean and tidy will definatly be staying again
5.0/57 May 2021
James • Family Trip
Perfect
5.0/521 Jul 2020
Nicki • Trip with Friends
We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend.
5.0/521 Mar 2020
Pavandeep • Trip with Friends
Was a lovely apartment, very clean and was exactly shown on the photos! Lisa is very nice and good communication skills also made me feel welcome
5.0/516 Dec 2019
Joe • Trip with Friends
The room was spot on, clean and in a very good location would definitely use again.
5.0/515 Nov 2019
Verified traveler • Trip with Friends
Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here.
4.0/514 Feb 2022
EElain
great appartment. perfect for largr groups.
4.0/56 Jan 2020
Verified traveler • Family Trip
We liked the location of the property was perfect.
4.0/514 Sep 2019
Rachel • Trip with Friends
Fantastic apartment for 7 friends for my birthday. Only slight issue was having to chase for Return of security deposit.
4.0/52 Sep 2019
Glen • Trip with Friends
On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated.
3.0/531 Dec 2019
Charlotte • Trip with Friends
Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose.
3.0/522 Dec 2019
Rosa M • Family Trip
We had a problem yesterday night. The fire alarm rang and we had to leave the apartment at 4:15 in the morning. We have 2 children and it was scaring. Cold, outside till 6:00hs. First came the police, then the firemen to check everything. Later, someone to stop the alarm. It was a nightmare...
3.0/528 Oct 2019
Amy • Trip with Friends
Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely.
2.0/522 Nov 2021
Verified traveler • Trip with Friends
The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken. Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning. Location is excellent, you really are in the centre of the city with everything being a 10min walk at most.
2.0/525 Jul 2021
Verified traveler • Trip with Friends
Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning.
1.0/511 Oct 2023
Tom • Family Trip
Misrepresented, smelled like smoke, terrible time gaining access
1.0/510 Jul 2020
Paul • Trip with Friends
Was dirty when I arrived , the attitude on the person in charge was not one bit professional
1.0/56 Sep 2019
Verified traveler
Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms. The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape As we tried to open this to being down the temperature of the apartment we found it to be locked . We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty ! Upon further inspection the only working window and fire escape had been bolted shut with screws ! I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details. I received no reply ! I’ve received no reply to a further two messages sent . It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further

Location

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Water Street, Liverpool, England, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-6:00 PM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property is professionally cleaned

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property is professionally cleaned.

About iStay Liverpool 1 Water Street Apartments

iStay Liverpool 1 Water Street Apartments Location
With a stay at iStay Liverpool 1 Water Street Apartments, you'll be centrally located in Liverpool, within a 5-minute walk of Liverpool ONE and Cavern Club. This apartment is 0.5 mi (0.8 km) from Royal Albert Dock and 2.7 mi (4.3 km) from Anfield Stadium.

iStay Liverpool 1 Water Street Apartments Rooms
Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided on request.

Room Type and Price

Wed, 21 Oct 2026 - Thu, 22 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children