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Others 1, The Old Custom House, Cornwall
Exterior & Views 2, The Old Custom House, Cornwall
Bedroom 3, The Old Custom House, Cornwall
Bathroom 4, The Old Custom House, Cornwall
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The Old Custom House

Cornwall, Cornwall

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.52 by the guests who stayed here.

Reviews

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4.5/5
FantasticFrom 101 reviews
5.0/52 May 2026
Linda • Solo Trip
Great location great welcome and great staff
5.0/514 Apr 2026
Anthony • Trip with Friends
So much character! Clean room, very friendly staff, great bar lucky to catch live music sea shanties no less. Breakfast was excellent and fresh, location exceptional.
5.0/519 Feb 2026
Jan
Quaint heritage building with harbour view rooms - most lovely staff everywhere
5.0/530 Dec 2025
Kathryn
The staff were so kind and helpful, nothing was too much trouble. The room was comfy with a lovely view of the harbour
5.0/515 Dec 2025
Albert • Couple Trip
Great room overlooking the harbour. The breakfast was freshly cooked and delicious. All staff were friendly and helpful.
5.0/521 Nov 2025
Bruce • Family Trip
Old style unique hotel, spacious rooms with a great view. Nice breakfast included. Very friendly staff.
5.0/518 Nov 2025
Reuben
Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!
5.0/516 Nov 2025
GARY NIGEL
Location perfect, staff very friendly and efficient, breakfast excellent
5.0/510 Nov 2025
Philippe • Couple Trip
Vielfältige Auswahl
5.0/517 Oct 2025
Craig • Couple Trip
Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+
5.0/511 Sep 2025
Graham • Couple Trip
We arrived really early but were allowed to check in hours before Everything about the customer service was excellent
5.0/51 Sep 2025
Lisa
The perfect place to stay in Padstow! With convenient (paid) parking just across the street, we were able to enjoy walking through padstow before the crowds and the surrounding areas. Brilliant modern bathroom too.
5.0/524 Aug 2025
Kevin
Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only
5.0/523 Aug 2025
Tony • Couple Trip
Brilliant place to stay in the heart of Padstow
5.0/521 Aug 2025
Katie • Couple Trip
We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.
5.0/515 Aug 2025
RICHARD
ok not updated great mattress not good
5.0/531 May 2025
Melville • Family Trip
Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.
5.0/529 Apr 2025
Peter • Solo Trip
A long and twisty stairs
5.0/526 Apr 2025
Julie • Solo Trip
Very good - comfortable room and excellent breakfast
5.0/521 Apr 2025
Heather • Couple Trip
Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good.

Location

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South Quay, Padstow, England, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

American Express, Visa, Euro/Mastercard, Maestro, Solo, Switch
Please note the lead guest must be 18 years and older.You must show a valid photo ID upon check-in.Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.There is scaffolding outside some of the Value and Double rooms until 18th March 2024.
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Check-in Procedure
Check-in4:00 PM-9:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher

The front desk is open daily from 7:30 AM - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About The Old Custom House

The Old Custom House Location
When you stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.5 mi (31.4 km) from Fistral Beach.

The Old Custom House Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.

The Old Custom House Rooms
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
For lunch or dinner, stop by The Old Custom House, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Important Information
The property will be renovating from October 31 2026 to April 25 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
During renovations, the inn will make every effort to minimize noise and disturbance.

Room Type and Price

Sat, 08 Aug 2026 - Sun, 09 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children