Latigo Haven - 7 Mins to Lackland

Bexar, Texas

Reviews

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1.0/5

TerribleFrom 1 reviews

1.0/57 Jul 2026

Andrew • Family Trip

We booked this property through Expedia expecting a clean, comfortable, and functional home for our family. Instead, we arrived to completely unlivable conditions. The home had a severe pest infestation, specifically roaches and spiders. Furthermore, the air conditioning system was entirely broken and failing to cool the house. Because the property lacked functioning climate control and was heavily infested with pests, it was unsafe and uninhabitable for my family, including my wife and my in-laws. We were forced to immediately check out upon arrival and pay entirely out of pocket for emergency hotel rooms elsewhere. When we contacted Grand Welcome, we spoke with a few different representatives regarding our concerns. Ultimately, a representative named Jerome stated they would not authorize a refund, claiming their own "independent third-party technicians" found no issues with the property's condition or the air conditioning system. This response completely ignored our real-time photographic evidence and temperature logs from the duration of our stay. Grand Welcome failed to deliver the basic services we paid for, forced us to spend hundreds in additional emergency lodging, and showed zero accountability. Do not book any property managed by Grand Welcome if you expect basic cleanliness, safety, or honest customer service

Location

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7807 Latigo Drive, San Antonio, Texas, 78227, United States, San Antonio, Texas, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

There is no front desk at this property. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

About Latigo Haven - 7 Mins to Lackland

Latigo Haven - 7 Mins to Lackland Location
With a stay at this vacation home in San Antonio (Lackland Terrace), you'll be within a 15-minute drive of Lackland Air Force Base Visitor Center and San Antonio River. This vacation home is 12 mi (19.3 km) from River Walk and 11.6 mi (18.7 km) from Market Square.

Latigo Haven - 7 Mins to Lackland Facility and Service
This smoke-free vacation home offers games.

Latigo Haven - 7 Mins to Lackland Rooms
Make yourself comfortable in this individually decorated vacation home, featuring a kitchen with a refrigerator and an oven. There's a private patio. A 42-inch flat-screen television is provided, with digital programming available. Conveniences include a separate sitting area and a microwave.

Room Type and Price

Thu, 10 Sep 2026 - Fri, 11 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children