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Windsor Hills by Nova

Osceola, Florida

Reviews

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3.0/5
OkayFrom 3 reviews
3.0/527 Sep 2022
Dianna • Family Trip
I do not recommend NOVA. All foreigners when you call in…nice but hard to understand Kitchen has bare minimum. 1 roll of paper towels and TP. 2 dishwasher pods. Had to buy more for 12 day stay. All rules and regulations are not put in Expedia rules guide when booking Pool was not heated even though I paid 385.00, 2 weeks in advance. I had to text a message vs a call to try to resolve. They claimed that the pool was heated but it was not and so you pay for heat but they don’t actually heat it. I asked for compensation for the inconvenience, and they ignored my text. The spa needs to be turned on but they don’t give you instruction on how and then it takes a day for it to heat up…total rip off! BBQ costs to use also..not stipulated on Expedia contract I called after making the booking to confirm that 6 people could be on the list for drivers and was told no problem. When I called to confirm the drivers they had all 3 wrong and informed me the resort only allowed 3 drivers period on resort list. So if you have more drivers you are SOL on driving into the property. We had 2 cars but 6 drivers and had to shuffle our plans to meet the new regulation at the last minute. The house was ok upon arrival-it could use a good deep cleaning. Lots of repairs were needed also. Ants in the master bathtub. Had to fill with water to keep them from climbing out of tub. If you loose your parking pass, you have to stay in the long line to have them reissue one.
3.0/52 Nov 2021
Susan M • Family Trip
there was alot that was broken and not working there was no chalk for the pool table. No games for the system. the sliding doors kept coming off track. chair cushions were dirty. No towels, pool enclosure was ripped in several places. Bottom of front door the seal was missing. The walls were filthy unsure what the cleaning lady did there were cups that were still dirty. Sewer smell in garage and the dryer wasn't working. Took forever to dry our clothes. Door handles going out to pool were very loose

Location

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Manesty Lane, Kissimmee, Florida, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-anytime
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Guests will receive an email within 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Contactless check-in and contactless check-out are available.

About Windsor Hills by Nova

Windsor Hills by Nova Location
Located in Kissimmee (Windsor Hills), Windsor Hills by Nova is within a 10-minute drive of Walt Disney World® Resort and Old Town. This family-friendly vacation home is 6.1 mi (9.8 km) from Disney's Hollywood Studios® and 7.8 mi (12.5 km) from Disney Springs™.

Windsor Hills by Nova Facility and Service
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a waterslide.

Windsor Hills by Nova Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished lanais. Flat-screen televisions and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Important Information
This property is closed from June 6 2025 to June 5 2027 (dates subject to change).

Room Type and Price

Thu, 17 Sep 2026 - Fri, 18 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children