Homes>Hà Nội>Hoàn Kiếm>Hàng Gai>Old Town Palace Guest House

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General Info

Reviews

Location

Accommodation Rules

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Vacation Home

Old Town Palace Guest House

Hàng Gai, Hoàn Kiếm

Reviews

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3.7/5

GoodFrom 20 reviews

5.0/521 Oct 2018

Khoo

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities

5.0/521 Oct 2018

Khoo

friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities

5.0/514 Sep 2018

Rachel • Couple Trip

It was a small, but very clean and efficiently set-up room. Very good AC and wifi, and overall, great for the price! They gave us a room on the fifth floor, with lots of light. Our hosts were very friendly and accommodating. And the neighborhood is cute--hidden off a back alley, you walk past local fresh fruit & meat & fish vendors that you don't see on the main streets of the old quarter. A great, affordable choice!

5.0/510 Jun 2017

Verified traveler • Couple Trip

Was clean and close to everything. Only thing that needs improvement is the bread for breakfast. Didn't taste very fresh, so they should have toasted it.

4.0/56 Jan 2020

Martin • Couple Trip

Udmærket Hotel. Lobbyen var en smule beskidt, men værelset var fint og rent. Vi oplevede dog strømafbrydelser et par gange, og wifi-forbindelsen var ikke specielt god. Et fint sted til en enkelt eller to overnatninger.

4.0/58 Apr 2019

Verified traveler • Couple Trip

Lucy at the front desk was very helpful and spoke English quite well. The room was clean other then a few stains on the bed sheets. It was hard to find when you first arrive but it is in a good area for walking around the city. The bed was comfortable and there was a view out the window. We stayed on the fifth floor, no elevator so it’s a hike up, but it was a nice room overall. We would stay here again.

4.0/526 Mar 2019

Christopher M • Couple Trip

Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.

4.0/51 Mar 2019

Kerstin • Couple Trip

Ligger på en lugn liten gata mitt i gamla stan. Enkel god frukost och rent på rummet uppskattade vi.

4.0/526 Dec 2018

Markus • Couple Trip

Greit hotell for prisen i hjertet av gamlebyen. Vi sov her to netter og var rimelig fornøyde med beliggenheten og personalet på hotellet. De hjalp oss med aøt fra cruise i Ha Long Bay til togbilletter til Sapa. Ulempen var alt bråket utenfor vinduet vårt da noen startet å borre hver natt kl 02. I tillegg var veggene utrolig tynne på vårt rom, så vi hørte alt naboene våre gjorde.

4.0/521 Dec 2018

Mélissa • Family Trip

hôtel calme avec des lits très confortables et en plein coeur du vieux quartier.

4.0/511 Nov 2018

Erik • Couple Trip

Det var ett prisvärt boende mycket central. Bra internet. Nackdelen att det inte fanns någon hiss, men vänlig personal

4.0/510 Oct 2018

Samuel • Couple Trip

Good one night stay! What can you expect paying £12 for two. We were on the 5th floor (at the top), so that was a workout to go up and down everytime. Room was small and with our room (502), you actually enter the bathroom first. Bathroom had no amenities, so bring your own soap and shampoo. The room only has a kettle, mini fridge and TV (and of course a bed with sheets). Breakfast was basic, but good it's included. What was great was the location, so close to the lake. The staff were very friendly and helped to arrange bus tickets for our onward journeys!

4.0/526 Mar 2018

Jade • Couple Trip

Great location tom the manager was fabulous. Room was decorated lovely for our engagement. Great location lovely rooms. Helpful service

4.0/529 Dec 2017

FRANK MURTON

Fair prices on tours. A little hard to find at first but worth it if you want a quiet spot to sleep. Yet you are close enough to the action.

4.0/519 Jul 2017

Esben

A good place considering the cost. And the service was excellent! Especially in regards to planning and booking your days ahead in Vietnam

3.0/53 Apr 2023

Verified traveler • Solo Trip

I booked single room but when I got there, it wasn't available. That was ok, gave me a Family room. That was run down not clean room. The windows not shut. But the bed was comfortable.

3.0/515 Jul 2017

Verified traveler • Couple Trip

It's was fine. The host was a little pushy and the breakfast was terrible. We checked out after 1 night.

2.0/525 Feb 2020

Hakim • Solo Trip

I had to pull frigerator out and plug it in and the tv. She said that was my job. When i left the key at the front desk where i layed it is where it stayed while i was gone. Anyone could have pick it up and went into the room. At time there was no one at the front desk.

1.0/522 Mar 2023

Doug • Solo Trip

Got message from hotel that they had water issue and so they put me up in one of their other hotels. A long way from where I originally wanted to be. Beds in the other hotel were hard as rock. I wanted to stay at this place because people reviewed said it had comfortable beds. Very unhappy about whole thing

1.0/515 Nov 2017

Verified traveler

Very bad.

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Children Facility

Luggage Storage

Bathtub

Refrigerator

Hair Dryer

Balcony

Room Heater

Ironing

Accessible Facilities

Public Facilities

ATM/Banking

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

24-hour Front Desk

Hotel Policy

Smoke-free Property

Transportation

Bicycle Rental

Airport Transfer (Surcharge)

Tours/Ticket Assistance

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Connectivity

Free WiFi

Location

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30 Lane Tam Thuong, Hang Bong, Hoan Kiem, Hanoi, VN

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

About Old Town Palace Guest House

Old Town Palace Guest House Location
With a stay at Old Town Palace Guest House in Hanoi (Old Quarter), you'll be a 5-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.9 mi (1.5 km) from Hanoi Opera House.

Old Town Palace Guest House Facility and Service
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area.

Old Town Palace Guest House Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Room Type and Price

Wed, 02 Sep 2026 - Thu, 03 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children