Sinsoledad Nhà Phố Hà Nội ( 437 Hong Ha Street )

Any additional guest above 12 years old will be charged an extra fee VND 120,000 per guest per night when using existing bed (For Deluxe City View room and Family Deluxe room)
1. CHECK IN AND OUT:

Check-in time: from 14:00 (Please contact Hanoi Home Sinsoledad if you need to check in earlier than the specified time and pay the early check-in fee directly for us VND50,000 per hour).

Check-out time: before 12:00 at noon (If later, you will have to pay the surcharge: after 12 pm to 5 pm, an additional VND50,000 per hour; After 5 pm, you have to pay for the whole night and please pay us directly for us).

Guests checking in are required to present an identification card or a passport,  as required by law.

2. SECURITY - SAFETY REGULATIONS:

Do not bring flammable, explosive, weapons, poisons, and narcotics into Hanoi Home Sinsoledad.

Do not arbitrarily bring strangers into Hanoi Home Sinsoledad.

Do not gather to cause disorder in Hanoi Home Sinsoledad.

No smoking in the room. In case you are found smoking in a prohibited place, you will be fined, and please pay a fine from VND100,000 to VND300,000

For rooms 301, 401, 501, 601 with a balcony, you can smoke in the balcony or terrace area.

No cooking or washing in the room.

Do not arbitrarily move or disassemble furniture and equipment of the Hanoi Home Sinsoledad.

About property, if the furniture in the room is lost, or damaged due to subjectivity, you will have to compensate.

Price list of furniture/equipment in the room as a basis for calculating compensation price. If the items and equipment are not on the list, the fine will be calculated based on the market price of the new product of the same type.

Hanoi Home Sinsoledad will report when suspected of illegal activities to the authorities and have the right to refuse to serve you.

3. CLEANING & ROOM POLICY:

Do not bring durian, mangosteen, and animals into the Hanoi Home Sinsoledad.

For your safety and privacy, Hanoi Home Sinsoledad will not clean your room during your stay.


4. ROOM RESPONSIBILITY POLICY:

Do not arbitrarily stay more people in the room without the consent of the Hanoi Home Sinsoledad Management Board, and the surcharge will be collected according to the regulations of the Hanoi Home Sinsoledad.

5. Note: Quiet time of the day from 12 pm to 13 pm & From 12 am to 7 am. Please refrain from making noise. If you have to go out and come in, please notify Hanoi Home Sinsoledad for support.

Please keep clean, and turn off water and electricity after using or before leaving the room. If not, you will have to pay a fine from VND50,000 to VND100,000.

6. Hanoi Home Sinsoledad has a common living area and a shared kitchen on the first floor. You can use it completely free of charge. Remember to clean up after using. Keep all of them clean. Damage and breakage must be compensated according to regulations.


7. Please do not bring your shoes into the room. You may be fined from VND50,000 to VND100,000.

8. Maintain cleanliness in the communal kitchen area, as well as your bathroom, stairs, and room.

9. You are not allowed to take the common kitchen utensils to your room and contact the host to be able to use the kitchen for free at any time of the day.

10. At Hanoi Home Sinsoledad, you will serve yourself, please keep all the things clean (If the customer is too messy, you will have to pay the extra cleaning fee).