Elysian Luxury Eco Island Retreat

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer to the property via Boat or helicopter and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Boat transfer option: Guests must arrange transfers to the property from Hamilton Island in Airlie Beach (via ferry then private boat or direct boat transfer) or Shute Harbour (direct boat transfer). Transfers from Hamilton Island are available by taking the 45-minute Cruise Whitsundays ferry from Hamilton Island Airport to Daydream Island and then a 30-minute private boat transfer to the property (AUD 240 one way per person). For direct boat transfers from Hamilton Island, high tide is necessary for service and provided by a third-party operator, Mars Charters (AUD 595 one way, and a AUD 90 airport transfer fee). Boat transfers from Shute Harbour Marine Terminal take 30 minutes and operate daily for AUD 350 one way (2+ person package) or AUD 175 per person, one way. Available transfer options and prices are subject to change. To confirm and guarantee transfers, guests must contact the property at least 14 days before their expected arrival. This property is located on an island, accessible by helicopter or boat; transfer fees apply. To confirm transfers, guests must contact the property at least 14 days before their scheduled arrival. Helicopter transfers are available from Hamilton Island or Coral Sea Marina in Airlie Beach to the property; the trip is 10 minutes in duration. The listed mandatory transfer fee covers helicopter transfers. Transfer fees are based on a maximum load of 507 pounds (230 kilograms). If the total weight of passengers and luggage exceeds this weight, the transfer fee may increase up to a total of AUD 1,650 (one way, per person). An excess luggage storage option is available at a cost of AUD 350. All helicopter transfer payments are made through the property on behalf of the respective operators. Available transfer options and prices are subject to change.