Hotel>Federation of Bosnia and Herzegovina>Sarajevo>Ilidža>Hotel Crystal

Exterior & Views 1, Hotel Crystal, Sarajevo

Sport & Beauty 2, Hotel Crystal, Sarajevo

Exterior & Views 3, Hotel Crystal, Sarajevo

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hotel Crystal

Ilidža, Sarajevo

The Fun Awaits

Perfect for nature loversOnly 4.2 km to Vrelo Bosne

Suitable for your business tripStay productive with business facilities.

Reviews

See all

3.8/5

GoodFrom 11 reviews

5.0/519 Jun 2026

Amira

Location

5.0/528 Jul 2023

Abdulaziz • Family Trip

The place was good but still the aircondition was weak , there was no trash on the room.. The employee was very nice and helpful but I wish they put SHATAF on the bathroom

5.0/513 Sep 2017

One Step

This hotel is a historical building situated in a park in the outskirts of Sarajevo away from the hustle-bustle of the city, the traffic and the pollution. The airport is only a few miles away, but air traffic noise is not a problem as flights are rather infrequent. We chose to take a taxi into town which cost only around €10 but you can use the No.3 tram too particularly during non-peak hours when it's not packed. I would not recommend the tram / bus though during the hot season as it will not be pleasant. The hotel staff are very helpful and will call you a taxi in no time. However, if you want to catch a taxi back from town it may not be that easy. The hotel has recently changed their name to Crystal from Hungaria but the signs on the street have not been changed. Some taxi drivers may not know the new name either so you may have to say Hotel Hungaria. Guests can use the pool and gym free of charge at their sister Spa Hotel a few minutes walk away. Sauna, thermal spring and other treatments have a charge but are pretty reasonable. British guests may like to note there is no electric kettle or coffee machine in the room but you can ask for hot water at the restaurant until 11pm. Being such a beautiful environment, locals like to use the 3 hotels there for their wedding parties so occasionally there could be party noise till midnight and I think weekends in particular. So it may not be ideal if you are not a great sleeper. Otherwise, the hotel surpassed our expectation.

5.0/526 Aug 2017

Verified traveler

A very nice hotel with excellent service and food. The only downside was spending more than an hour looking for parking because we arrived on a Friday evening with a wedding taking place and very limited parking. Highly recommend if don't need to park.

5.0/52 May 2017

Verified traveler

Nice place and view, friendly staff and helpful and the breakfast is good

4.0/58 Nov 2025

Nermina • Solo Trip

The room was nice, clean and the bed was comfortable. The staff were very friendly and the breakfast was nice. There was no water bottles in the room, which would have been nice to have. Also on Expedia, during booking I narrowed my search to show hotel with shuttle to airport and this one was the only one but when I checked in I was informed there was no airport shuttle. The only reason I booked was for the shuttle service, otherwise I would have booked closer to the airport.

4.0/56 Oct 2024

Jasenka • Couple Trip

I liked it, a little dark and old inside but this is historical area and the location is perfect. It was very close to the park and Velika Aleja perfect for walking. Staff was friendly.

4.0/59 Jul 2018

Verified traveler

Un très bel endroit avec jardin immense à un prix très abordable, près de l'aéroport et aussi à une distance de marche de plusieurs restaurants. Le personnel est très sympathique et attentif aux besoins des clients.

2.0/513 Aug 2018

Emil

It was at the nice location but there was no hot water for hours and the elevator did not work either.

2.0/523 Jul 2018

Verified traveler

The did not think through their amenities properly; one cannot tear-open the shower gel unless one does it with the teeth. The shower was full of mildew build-up. There is no waste bin in the room, so they hang a black plastic bag for your use on the cupboard instead. Wifi is only good at the reception and merely working in the room. It is sad, this hotel with a little professional know-how and care can be much better.

1.0/510 Jul 2024

Raj

The shower was cold water not hot enough to have a comfortable shower. When addressed to the hotel we was told mamangament would be notified and nothing was done about the complaint. Luckily we were only in this hotel for 2 days. When leaving the hotel they didnt seem to care that the water was cold even when it was tested by a member of the staff who agreed. No remurbisment was offered. The breakfast was a sham only very limited food available. I would not recommened this hotel. Stay in the hotel hollywood much better which is literally 5 minutes from this hotel.

Popular Facilities

WiFi

Parking

Fitness Center

24-hour Front Desk

Luggage Storage

Accessible Facilities

Meeting Facilities

Free Parking

Sports & Recreation

Fitness Facilities

Garden

Snack Bar/Deli

Public Facilities

Accessible Parking

ATM/Banking

Parking (Free)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Food & Drinks

Breakfast Buffet

Business Facilities

Meeting Rooms

Ballroom

Business Center

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

See maps

View on maps

Banjska, Sarajevo, BA

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in and contactless check-out are available.

About Hotel Crystal

Hotel Crystal Location
Located in Sarajevo (Ilidža), Hotel Crystal is within a 5-minute drive of Ilidza Thermal Riviera and Bosna. This hotel is 1.8 mi (2.9 km) from Bosna River Spring and 2.3 mi (3.8 km) from Sarajevo Tunnel Museum.

Hotel Crystal Facility and Service
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Hotel Crystal Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Grab a bite to eat at the hotel's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served daily from 7 AM to 9:00 AM.

Room Type and Price

Mon, 21 Sep 2026 - Tue, 22 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children