lcpo
Promo
Promo
Blibli Tiket RewardsYour Orders
Tiket.com logo
Staycation in Bandung
Event in Jakarta
Flight to Surabaya
Tour in Lombok
Train to Yogyakarta
Car Rental in Semarang
Activities in Bali
Others 1, Serhs Natal Grand Hotel & Resort, Natal
Exterior & Views 2, Serhs Natal Grand Hotel & Resort, Natal
Sport & Beauty 3, Serhs Natal Grand Hotel & Resort, Natal
Bedroom 4, Serhs Natal Grand Hotel & Resort, Natal
Public Area 5, Serhs Natal Grand Hotel & Resort, Natal
See all photos
Resort

Serhs Natal Grand Hotel & Resort

R.A. Sul, Natal

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 4 km to Bosque dos Eucaliptos
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Near shopping centers
Near shopping centersOnly 1.2 km to Dunnas Shopping Mall and 1.2 km to Praia Shopping
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.2/5
GoodFrom 202 reviews
5.0/531 Mar 2025
Gláucia
Incrível! Tudo muito bom, atendimento excelente!
5.0/531 Mar 2025
Gláucia
Incrível! Tudo muito bom, atendimento excelente!
5.0/55 Mar 2025
Patricia
Muito boa
5.0/55 Mar 2025
Patricia
Muito boa
5.0/52 Mar 2025
Maria
Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
5.0/52 Mar 2025
Maria
Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
5.0/51 Mar 2025
Keila
Sobre os serviços: Primeiramente, gostaria de destacar o excelente atendimento do Cícero, do restaurante VIP. Ele fez toda a diferença para que nossa estadia fosse leve e agradável. No geral, os atendentes são extremamente solícitos e educados, sem nenhuma ressalva a fazer. Nota 10. A segurança do hotel também merece destaque: a equipe é sempre cordial e atenta aos detalhes, e há policiamento constante tanto no hotel quanto nos arredores. Sobre as políticas do hotel: Os serviços adicionais contratados de última hora, como all inclusive e meia pensão, têm preços excessivamente altos, tornando-os inviáveis para quem planejou a viagem com antecedência. Eu e minha esposa chegamos de madrugada, mas o check-in era apenas às 15h. Não encontramos nenhuma informação clara sobre isso no Hoteis.com, o que nos levou a acreditar que um resort desse porte teria check-in 24 horas. Como não era o caso, tivemos que pagar R$ 500 para antecipar a entrada, o que nos decepcionou logo de início. No que diz respeito a taxas e cobranças adicionais, o hotel se mostra extremamente rígido e inflexível. Sobre a estrutura: A estrutura do hotel é boa, mas alguns detalhes nos incomodaram, como um pequeno vazamento no box do banheiro, a sala de jogos com opções limitadas e a ausência de uma garagem coberta. No entanto, nada que tenha comprometido significativamente a experiência. Por outro lado, o acesso direto à praia com guarda-sóis, cadeiras e toalhas para os hóspedes, os kits de amenidades bem planeja
5.0/51 Mar 2025
Keila
Sobre os serviços: Primeiramente, gostaria de destacar o excelente atendimento do Cícero, do restaurante VIP. Ele fez toda a diferença para que nossa estadia fosse leve e agradável. No geral, os atendentes são extremamente solícitos e educados, sem nenhuma ressalva a fazer. Nota 10. A segurança do hotel também merece destaque: a equipe é sempre cordial e atenta aos detalhes, e há policiamento constante tanto no hotel quanto nos arredores. Sobre as políticas do hotel: Os serviços adicionais contratados de última hora, como all inclusive e meia pensão, têm preços excessivamente altos, tornando-os inviáveis para quem planejou a viagem com antecedência. Eu e minha esposa chegamos de madrugada, mas o check-in era apenas às 15h. Não encontramos nenhuma informação clara sobre isso no Hoteis.com, o que nos levou a acreditar que um resort desse porte teria check-in 24 horas. Como não era o caso, tivemos que pagar R$ 500 para antecipar a entrada, o que nos decepcionou logo de início. No que diz respeito a taxas e cobranças adicionais, o hotel se mostra extremamente rígido e inflexível. Sobre a estrutura: A estrutura do hotel é boa, mas alguns detalhes nos incomodaram, como um pequeno vazamento no box do banheiro, a sala de jogos com opções limitadas e a ausência de uma garagem coberta. No entanto, nada que tenha comprometido significativamente a experiência. Por outro lado, o acesso direto à praia com guarda-sóis, cadeiras e toalhas para os hóspedes, os kits de amenidades bem planeja
5.0/51 Mar 2025
Verified traveler
Tremendous, 5 star resort They deserve every star
5.0/51 Mar 2025
Verified traveler
Tremendous, 5 star resort They deserve every star
5.0/527 Feb 2025
Guilherme
Excelente resort! Comida sensacional, espaço bem amplo e agradável e todos os colaboradores são muito educados e prestativos! Ótimo lugar para passar as férias!
5.0/527 Feb 2025
Guilherme
Excelente resort! Comida sensacional, espaço bem amplo e agradável e todos os colaboradores são muito educados e prestativos! Ótimo lugar para passar as férias!
5.0/525 Feb 2025
Manuela
Estrutura do resort excelente, limpeza e educação dos funcionários. Excelente area de lazer.
5.0/525 Feb 2025
Manuela
Estrutura do resort excelente, limpeza e educação dos funcionários. Excelente area de lazer.
5.0/59 Feb 2025
Françoise Jeanne Viron • Couple Trip
hôtel très bien géré,personnel a l'écoute et efficace mention spéciale pour Ednilsadu restaurant MareNostrum c'est une perle une attention de tous les instants qui s'est prolongée au restaurant voisin le Tapiro ou les viandes sont un régal, le personnel du petit déjeuner également très a l'écoute peine installés nous avions déjà les yaourt naturels et les sachets de thés noir sur notre table La plage n'était pas en reste avec Erik bref, un excellent séjour merci a vous tous pour ces belles vacances!!!!
5.0/59 Feb 2025
Françoise Jeanne Viron • Couple Trip
hôtel très bien géré,personnel a l'écoute et efficace mention spéciale pour Ednilsadu restaurant MareNostrum c'est une perle une attention de tous les instants qui s'est prolongée au restaurant voisin le Tapiro ou les viandes sont un régal, le personnel du petit déjeuner également très a l'écoute peine installés nous avions déjà les yaourt naturels et les sachets de thés noir sur notre table La plage n'était pas en reste avec Erik bref, un excellent séjour merci a vous tous pour ces belles vacances!!!!
5.0/58 Feb 2025
MARCO AURELIO
Hotel maravilhoso, confortável e atendimento ótimo. Pecou um pouco no serviço de quarto, mas ao solicitarmos fomos atendidos imediatamente.
5.0/58 Feb 2025
MARCO AURELIO
Hotel maravilhoso, confortável e atendimento ótimo. Pecou um pouco no serviço de quarto, mas ao solicitarmos fomos atendidos imediatamente.
5.0/58 Feb 2025
Marcos • Family Trip
Boa tarde, gostei muito do hotel, mas só uma coisa me chamou a atenção. Gosto muito de frutos do mar, mas os canários do hotel não são limpos e isso é falta de higiene na cozinha. Antes de fazer o pedido, perguntei e me disseram que eles não são limpos. Eles só comeram no restaurante mediterrâneo do hotel, onde o vômito estava excelente e os camarões estavam limpos e deliciosos.
5.0/58 Feb 2025
Marcos • Family Trip
Boa tarde, gostei muito do hotel, mas só uma coisa me chamou a atenção. Gosto muito de frutos do mar, mas os canários do hotel não são limpos e isso é falta de higiene na cozinha. Antes de fazer o pedido, perguntei e me disseram que eles não são limpos. Eles só comeram no restaurante mediterrâneo do hotel, onde o vômito estava excelente e os camarões estavam limpos e deliciosos.

Location

See maps
map-placeholder
View on maps
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, BR
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

American Express, Visa, Diners Club, Maestro, Other Cards
Please note that bookings with a half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages; beverages are paid separately. À la carte restaurants are available at a surcharge.Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 instalments (Mastercard) or 3 instalments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.All minors under 18 years of age also need to present a valid ID with a photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.When choosing a room with an All-Inclusive plan (Serhs Inclusive), guests are entitled to breakfast, lunch, and dinner served buffet-style. In addition, beverages, ice cream, and à la carte snacks are included. Premium products are available at an additional cost.
See more
Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

About Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel & Resort Location
With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 1.1 mi (1.8 km) from Craft Fair of Ponta Negra and 2.5 mi (4 km) from Natal Convention Center.

Serhs Natal Grand Hotel & Resort Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Serhs Natal Grand Hotel & Resort Rooms
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Room Type and Price

Thu, 13 Aug 2026 - Fri, 14 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children