Hotel>Sofia>Samokov>Festa Winter Palace

Exterior & Views 1, Festa Winter Palace, Samokov

Sport & Beauty 2, Festa Winter Palace, Samokov

Public Area 4, Festa Winter Palace, Samokov

Bathroom 5, Festa Winter Palace, Samokov

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Festa Winter Palace

Samokov, Sofia

The Fun Awaits

Comfy place to relax and rechargePamper yourself with a hair salon.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.0/5

GoodFrom 23 reviews

5.0/531 Jan 2026

Pene

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.

5.0/57 Mar 2021

Verified traveler • Couple Trip

Our stay was great. I definitely recommend this hotel.

5.0/57 Mar 2021

Stanimir • Couple Trip

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.

5.0/517 Feb 2021

Ivan • Trip with Friends

Amazing hotel! Great location and such a good stuff! Definitely will come back!

5.0/516 Feb 2021

Ivan • Couple Trip

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!

5.0/519 Oct 2020

Petko • Couple Trip

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.

5.0/515 Mar 2020

Carl • Family Trip

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.

5.0/511 Sep 2019

daniele • Couple Trip

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin

5.0/51 Mar 2018

jon

Recent improvements Free outside parking available

5.0/526 Feb 2018

peter • Family Trip

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.

5.0/55 Jun 2017

Aleksandar • Family Trip

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.

4.0/58 Feb 2021

Verified traveler • Family Trip

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.

4.0/513 Mar 2020

John • Trip with Friends

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.

4.0/519 Mar 2018

KOSTAS • Family Trip

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο

4.0/52 Feb 2018

Alan & Debbie

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.

3.0/514 Jul 2018

Verified traveler • Family Trip

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.

2.0/521 Feb 2022

Elizabeth • Family Trip

The hotel is dated throughout. The staff were

2.0/515 Mar 2021

Verified traveler • Couple Trip

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza

2.0/529 Jul 2018

William

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.

1.0/524 Sep 2019

Tenna Ann • Family Trip

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

Airport Transfer

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Accessible Facilities

Meeting Facilities

Sports & Recreation

Pool Table

Ski Equipment Rentals

Billiards

Fitness Facilities

Horse Riding

Arcade/Game Room

Garden

Nightclub

Public Facilities

Public WiFi

Elevator/Lift

Parking (Surcharge)

ATM/Banking

Hotel Services

Luggage Storage

Newspaper Stand

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Kids Facilities

Children's Club

Business Facilities

Meeting Rooms

24-hour Business Center

Ballroom

Conference Space

Health & Beauty

Spa

Hair Salon

Steam Room

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Hotel Policy

Smoke-free Property

Transportation

Bicycle Rental

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Valet Parking (Surcharge)

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Location

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Borovets, Samokov, BG

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.

About Festa Winter Palace

Festa Winter Palace Location
When you stay at Festa Winter Palace in Samokov, you'll be near ski lifts, within a 5-minute drive of Yanakiev Ski and Snowboard School and Sitnyakovo Express. This family-friendly hotel is 1.8 mi (2.9 km) from Borovets Ski Resort and 2.4 mi (3.8 km) from Tsarska Bistritsa.

Festa Winter Palace Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a steam room. Additional features at this hotel include concierge services, an arcade/game room, and ski storage.

Festa Winter Palace Rooms
Make yourself at home in one of the 66 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries.

Restaurant and Cafe
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Room Type and Price

Tue, 28 Jul 2026 - Wed, 29 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children