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Food & Drinks 1, Fairmont Empress, Capital
Exterior & Views 2, Fairmont Empress, Capital
Sport & Beauty 3, Fairmont Empress, Capital
Bedroom 4, Fairmont Empress, Capital
Public Area 5, Fairmont Empress, Capital
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Resort

Fairmont Empress

Victoria, Capital

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 331 m to Thunderbird Park - Royal BC Museum and 903 m to Pioneer Square
Tourist attractions nearby
Tourist attractions nearbyOnly 310 m to Victoria Bug Zoo and 1.7 km to Victoria Fisherman's Wharf
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Near shopping centers
Near shopping centersOnly 539 m to Bay Centre and 992 m to Market Square
Nice location! Near public transport
Nice location! Near public transportOnly 546 m to Victoria Harbour and 656 m to Victoria Clipper Ferry Terminal
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.6/5
FantasticFrom 102 reviews
5.0/53 Jun 2026
Josephine • Family Trip
Overall, I enjoyed my stay at the Fairmont Empress. The rooms are lovely and comfortable, but the carpeting—both inside the rooms and throughout the hallways—feels a bit worn and could use refreshing. The service, however, is consistently excellent, with staff who are warm, attentive, and genuinely helpful. One thing I did notice was that the pool area floor tended to be a bit dirty each day, which took away from the otherwise great amenities. The in room dining is great as well. In short: beautiful hotel, great service, but a few areas could use some updating and more frequent upkeep.
5.0/53 Jun 2026
Aiden • Couple Trip
Everything was absolutely perfect, and I can’t recommend the spa enough. We got a couples’ massage. Don’t be too scared of the prices—the experience was worth every penny. Across the board, the staff was helpful and courteous, and our stay was as relaxing as could be.
5.0/52 Jun 2026
Rick • Couple Trip
The Empress is a fabulous old hotel with the absolute top notch staff and the service is extraordinary. Afternoon tea was special and the ability to walk to everything is fantastic. My wife and I loved the whole experience
5.0/52 Jun 2026
Alla
Best place to stay.
5.0/531 May 2026
Steven • Family Trip
Splendid facility , immaculately clean with an extraordinary helpful staff that never stopped asking us if we needed anything else. Gold Level service allowed us a sumptuous free breakfast and an afternoon snack bar that substituted for dinner a number of times. We swam in the Health Club pool every morning and then head up for breakfast down the hall from our room. No view for us, but other rooms certainly had one. Expensive, but you get your money worth.
5.0/531 May 2026
Sidney • Couple Trip
The carpets seemed to need to be deep cleaned or replaced. Other than that, no other complaint.
5.0/530 May 2026
julie • Couple Trip
Five stars in every category. The hotel has been wonderfully renovated. The rooms even the basic room is luxurious with wonderful linens and everything you need. Everybody at the hotel is incredibly helpful. Not enough stars.
5.0/527 May 2026
Ryan • Couple Trip
Location was everything about the empress. Great food at the hotel and near with walkable access to the heart of Victoria. Highly recommend renting a car as a lot of cool castles and beaches are close drives away. The garden was fantastic and live music and salmon at the hotel restaurant was great .
5.0/527 May 2026
Yu • Trip with Friends
Staff at the front desk are very helpful. Foods in general are pretty good. Breakfast has plenty of options. At the inner harbor waterfront, the location is unmatched. The only thing that I noticed requires improvement is the bath tub window. It is only half closed, so the water easily splashes out on the floor.
5.0/526 May 2026
David • Couple Trip
The staff are first class, from check in to housekeeping and all those in between
5.0/525 May 2026
Allison • Family Trip
The staff was professional and helpful in every way. The restaurants have a variety of choices to fit all your needs. It is an elegant experience to remember.
5.0/525 May 2026
Majeda • Couple Trip
Clean room nice staff made our check in early goes smooth and fast.
5.0/525 May 2026
amartaj
Amazing staff, great location, scrumptious food
5.0/525 May 2026
Henry • Family Trip
Good location
5.0/524 May 2026
Leriza • Family Trip
Our overall experienced was amazing! From the hotel staff,their service and food was fantastic! We really enjoyed our anniversary stay at this Hotel.Very memorable and lovely
5.0/524 May 2026
Claire • Family Trip
A beautiful location and lovely hotel. I would recommend.
5.0/523 May 2026
DeEtta • Couple Trip
Pure luxury…best visit to Victoria ever!
5.0/523 May 2026
Grant • Couple Trip
Amazing location. Great hotel. The afternoon tea was a highlight.
5.0/522 May 2026
Carolyn • Couple Trip
Love the property and the history behind it!
5.0/521 May 2026
Sophia • Family Trip
Definitely try the elements body treatment at the spa. worth it along with saving time for their mineral pool and eucalyptus steam room. location itself is perfect, close to everything , walking or driving , and staff are great.

Location

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View on maps
721 Government Street, V8W 1W5
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in14:00-23:59
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 18 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.


Deposit

Guests no need to pay a deposit at check-in.


Age

Guests of all ages are welcome to stay.


Breakfast

Breakfast is available from 07:00 - 10:00 local time.


Pets

No pets allowed.


Smoking

No smoking room.


Alcohol

No alcohol drinks allowed.


About Fairmont Empress

Unforgettable moments deserve extraordinary settings. Overlooking Victoria's Inner Harbour, Fairmont Empress ranks #2 in Travel + Leisure's 2024 Best Canadian Hotels. This Forbes-recommended, MICHELIN Key hotel offers 431 elegant rooms, a serene spa, and Q at the Empress with Pacific Northwest cuisine and award-winning wines. A visit isn't complete without world-famous Tea at the Empress, served in the Lobby Lounge with stunning Harbour views.

Room Type and Price

Fri, 04 Sep 2026 - Sat, 05 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children