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Exterior & Views 2, Estancia San Juan, Cuenca

Food & Drinks 5, Estancia San Juan, Cuenca

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Estancia San Juan

Sayausi, Cuenca

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4.0/5

GoodFrom 12 reviews

5.0/515 Mar 2025

Michael • Family Trip

We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.

5.0/57 Jul 2024

Carla

Excellent experience :) my dog and family had a lot of fun and a relaxing time

5.0/510 Dec 2023

Pablo • Couple Trip

Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.

5.0/52 Dec 2023

Mandi • Solo Trip

This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.

5.0/513 Nov 2023

Sonia • Family Trip

Loved my experience at Estancia San Juan. The parking area was a little challenging, because you have to go down a short hill to get to rooms and sadly our car wasn’t up to it so they allowed us to park on the top of the property. The Estancia faces a gorgeous mountain and that’s the first thing you see in the morning. It also has several green areas that you can walk to enjoy nature, and if you’re lucky enough, you can see how some of the staff milks the cows. The staff is extremely cordial and even though the government started to cut the electricity a few hours a day, they made sure that we were as comfortable as possible. We’re looking forward to our next visit. This place is perfect if you love nature more than the overcrowded “touristy” resorts.

5.0/528 May 2023

Cristina • Couple Trip

It was a peaceful place and very cozy

5.0/58 May 2023

Lori • Family Trip

We had a great stay with our baby for our wedding annivwrsary. The staff was courteous. The room was comfortable and clean and we enjoyed the surrounding nature.

4.0/52 May 2026

Angelica • Trip with Friends

Beautiful place and room!. Maybe a bit of training would have helped with regards to the fire. I’ve never stated or kept a fire going so :). We went back in March so it was rainy and a bit cold. I would say it might be better going during the warmer months so you don’t have to worry about keeping the fire on :)

4.0/54 Nov 2025

Fabricio • Couple Trip

La habitación tenía un fuerte olor a humedad y en ocasiones a desagüe, …….de ahí el lugar me pareció un excelente sitio,la habitación tenía jacuzzi, doble calefacción, cobijas extra, la atención del personal siempre fue muy atenta… no sé si lo recomendaría, al menos no esa habitación

3.0/529 Apr 2025

john • Couple Trip

I believe it was Oct. or Nov. when we stayed here. Driving in at night, we called in advance and were advised a staff member would greet us and get us our room. We arrived 8:30 PM, and found the hotel parking area locked. It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present. We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in. Once processed in, the staff member returned to her home off premises. Hotel rooms are individual cabin types. We were alone on the premises, with are car locked in the parking area. This did not leave us feeling very safe. The cabin itself was nice and clean. I would rate the mattress as mildly comfortable. The cabin is Flintstone esque. The cabin shower included beautiful stone work. Our room had a fantastic view of the mountains and beautiful surrounding areas. At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival. They got the restaurant up and running in no time and breakfast was great. I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).

1.0/517 Jun 2025

Valeria • Family Trip

check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.

1.0/526 May 2025

Dana • Couple Trip

Tengan cuidado al reservar si quieren hospedarse en las habitaciones de piedra porque cuando llegué no me dieron esa habitación, a pesar que en las fotografías para hacer la reservación aparecen fotos de esas habitaciones. La administradora de manera antipática supo decirme que todo era culpa de esta plataforma y que no me iba a dar la habitación que originalmente se ven en las fotos por lo que me sentí estafada. Me dieron una habitación que era una choza de madera pequeñita la cual al día siguiente entregué a pesar de de haber pagado las 2 noches lo único que quería era salir de allí. El Desayuno un desastre, los huevos me los dieron hirviendo y sin pelar, cosa que te toca pelarlos y quemarte los dedos. No volvería nunca.

Popular Facilities

WiFi

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24-hour Front Desk

Children Facility

Accessible Facilities

Free Parking

Sports & Recreation

Garden

Rooftop

Public Facilities

Accessible Parking

Parking (Free)

Food & Drinks

Continental Breakfast

Accesibility

Wheelchair Accessible

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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Vía Las Cajas Km 22 y Medio, Sayausí, Azuay, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-8:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

The front desk is open daily from 9:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

About Estancia San Juan

Estancia San Juan Location
When you stay at Estancia San Juan in Sayausí, you'll be on a river and 7 minutes by car from El Cajas National Park. This hotel is 14.8 mi (23.8 km) from Museum of Modern Art and 15 mi (24.1 km) from Museum of Extreme Art.

Estancia San Juan Facility and Service
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Estancia San Juan Rooms
Treat yourself to a stay in one of the 6 individually furnished guestrooms, featuring fireplaces and Smart televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and minibars, and housekeeping is provided daily.

Restaurant and Cafe
At Estancia San Juan, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 9:00 AM to 11:00 AM.

Room Type and Price

Tue, 04 Aug 2026 - Wed, 05 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children