Hotel>Esmeraldas>Atacames>Tonsupa>GHL Relax Hotel Makana Resort

Exterior & Views 1, GHL Relax Hotel Makana Resort, Atacames

Bedroom 2, GHL Relax Hotel Makana Resort, Atacames

Bathroom 3, GHL Relax Hotel Makana Resort, Atacames

Food & Drinks 4, GHL Relax Hotel Makana Resort, Atacames

Sport & Beauty, GHL Relax Hotel Makana Resort, Atacames

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

GHL Relax Hotel Makana Resort

Tonsupa, Atacames

The Fun Awaits

Perfect for nature loversOnly 2.5 km to Castelnuovo Beach and 4.2 km to Atacames Beach

Reviews

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4.0/5

GoodFrom 10 reviews

5.0/523 Jan 2023

DIEGO • Couple Trip

Todo bien. La piscina no estaba funcional.

5.0/57 Jun 2022

Verónica • Family Trip

Excelentes instalaciones, buen desayuno, tranquilo

5.0/517 Feb 2021

Mabel Jazmin • Trip with Friends

Excelente servicio, espectacular ubicación

5.0/51 Feb 2020

Alejandro • Trip with Friends

Muy buen hotel con habitaciones amplias , muy buena cama , buen baño , buen servicio , muy buena comida .ideal para descansar

5.0/528 Sep 2019

Joshua • Family Trip

Excelente, el personal altamente capacitado y dispuesto a servir, totalmente recomendado.

5.0/54 Sep 2018

Verified traveler

Excelente experiencia. El personal muy atento. Inclusive, hubo un problema con mi reserva y el gerente en persona se encargò de solucionarlo.

5.0/511 Jun 2018

Verified traveler

Good hotel, fretfully people.

5.0/525 Jan 2018

Ivan

Excelente. Muy tranquilo.

5.0/59 Jul 2015

Jorge David • Family Trip

Muy buena atención, las instalaciones muy bien arregladas, pero el mantenimiento de las mismas dejaba un poco que desear, duchas sin agua caliente, puertas para salir a la piscina sin seguro, pero realmente la atención fue tan buena que esos detalles no dañaron para nada le estadia

4.0/51 Jul 2021

Verified traveler • Couple Trip

Excelente hotel! Los cuartos amplios y limpios! cuentan con una mini refrigeradora, y lavabo con hornilla (no ollas, ni platos ni nada de eso.. ) Aire acondicionado, tele con cable y todas las habitaciones tienen balcon y vista a la piscina y al mar! las instalaciones muy limpias y amplias. la pisicina delicisoa y enorme! una playa privada con carpas y camas! Muy recomendado! el desayuno incluido bastante bueno. Disfrutamos mucho!

4.0/53 Feb 2021

Verified traveler • Family Trip

En general estuvo bien. Parece que falta fumigar un poco mas ya que habia mucho mosquito. Excelente en limpieza, comodidad y servicio del personal.

4.0/59 Dec 2019

MANUEL • Family Trip

Great place to enjoy with the FAM...

4.0/51 Feb 2016

Verified traveler

Solo un detalle, la reservación estaba confirmada y pagada con anterioridad, al llegar al hotel no tenían en sus registros la reservación y me exigían pagar nuevamente, afortunadamente al contactar Hoteles.com, la situación se aclaró, solventando el inconveniente.

4.0/525 Nov 2014

Jesús

Buen servicio, aceptable

3.0/516 Jul 2015

Richard

The room was okay, but lacked any decorations. There is no hot water available for the sinks. The rest of the hotel and grounds were very nice. WIFI was good. The staff was very helpful. However, because very few people spoke English, communication was difficult. The restaurant was average. Beautiful pool.

2.0/525 Jan 2015

Larry

This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have one. We brought this to the front desk and she basically said 'prove it'. We brought her the expedia website on our tablet and she said to email her the link. We said this is "Expedia".....Just go to Expedia.com. She said she couldn't do that. Also on our last day, a generator kicked in at 4AM that was so loud right outside our door. We looked around for anyone to help us at 430 am and no one could be found, even the guard. We mentioned it to the front desk at checkout and asked about what they would do. He said he heard about it and that it was at 630 am and he couldn't do anything about it. no apology, no acknowledgement, and he didn't believe us that it started at 4am. In terms of maintenance, the employees are really clueless. The condition of the rooms and hotel overall is deteriorating and they are not keeping up. The room had numerous issues. It was funny to watch the maintenance guys spend hours watering the dirt that used to be grass.

1.0/522 Aug 2025

Frank • Couple Trip

Pésimo el hotel no existe me cobraron a través de Expedia la reserva, llegué al supuesto hotel y ya ha estado cerrado desde hace dos años desde el 2023, es un robo espero Expedia me devuelva mi dinero, pésima experiencia hoteles sin verificar su existencia jurídica

1.0/52 Sep 2019

Verified traveler • Family Trip

Pésimo servicio de hotel. Hicimos una reserva de dos cuartos. Lamentablemente, al llegar nos entregaron dos cuartos en pisos diferentes después de media hora de buscar la mejor solución. Además de que nos cobran extra, uno de los cuartos no contaba con el equipamiento suficientes para la cantidad de huéspedes y se nota que el mantenimiento no es prioridad en las instalaciones del hotel. Después de hora y media de haber llegado, nos llaman a solicitarnos mover el auto que inicialmente nos indicaron que estaba perfectamente parqueado ahí. En el desayuno la comida no es repuesta por más que aún quedaba alrededor de una hora para que el desayuno se acabe. Cuando solicitamos un check out tardío debido a todos los inconvenientes causados, la respuesta es un cortante no, que no se puede y que tienen que consultar con el administrador que supuestamente llega tiempo después. Pero el administrador siempre estuvo ahí y fue obvio cómo se nos mintió en la cara. Se nos sugiere usar las duchas del área comunal que lamentablemente no cuentan con la higiene adecuada. Conclusión: no es recomendable quedarse en este hotel!

Popular Facilities

WiFi

Fitness Center

tiket Green

Airport Transfer

Elevator

Free Parking

Sports & Recreation

Garden

Pool Umbrellas

Fitness Facilities

On Private Beach

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Multilingual Staff

Food & Drinks

Continental Breakfast

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

tiket Green

Connectivity

Free WiFi

Location

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Calle B y Estero Seco-Huertos Familiares, Tonsupa, Esmeraldas, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in1:00 PM-anytime

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

About GHL Relax Hotel Makana Resort

GHL Relax Hotel Makana Resort Location
Located in Tonsupa, GHL Relax Hotel Makana Resort is by the ocean, within a 10-minute drive of Playa Tonsupa and Castelnuovo Beach. This beach hotel is 7.6 mi (12.3 km) from Atacames Beach and 16.5 mi (26.5 km) from Anderson Folk Stadium.

GHL Relax Hotel Makana Resort Facility and Service
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access and supervised childcare.

GHL Relax Hotel Makana Resort Rooms
Make yourself at home in one of the 31 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Restaurant and Cafe
Enjoy seafood at Sunset Restaurant, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Room Type and Price

Sun, 30 Aug 2026 - Mon, 31 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children