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Public Area, Hotel Albatross, Santa Cruz

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Reviews

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Hotel

Hotel Albatross

Santa Cruz, Galápagos

The Fun Awaits

Perfect for nature loversOnly 2.3 km to Las Grietas Rocks and 2.3 km to Tortuga Bay Beach

Reviews

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3.9/5

GoodFrom 18 reviews

5.0/517 Apr 2019

Verified traveler • Couple Trip

Joy and the rest of the staff made me feel very welcome. I hope to be back again, and if so, I'll be staying at the Hotel Albatross! Hey, Joy - send me that email. I would love to keep in touch.

5.0/526 Jan 2019

Ali • Couple Trip

We went during a week when tourism was slow and the hotel still was amazing with custom breakfast to make sure it fit our tour schedules. The cook came in at 6:30 am twice during the week just for us. Hotel was clean, safe and they did everything needed to ensure stay is good. Pool was nice as well on top. Rooms comfortable for family and groups even. Not by the port or Charles Darwin Ave but also close, walk was 10 minutes to beat food street and tourist area or taxi $1.50 which is easy to get. Will come back and do this hotel again.

5.0/523 Jan 2019

Jose • Couple Trip

Great experience! Beautiful place Santa Cruz Island , nice people ... wonderful

5.0/521 Nov 2018

luis ramon • Family Trip

Muy buena calidad humana en la atención. un poco alejado del centro comercial de la isla. muy buenas instalaciones.

5.0/54 Jan 2018

Tasha

The hotel was great and just a few blocks from the port. Employees were nice and super helpful. Rooms were clean.

5.0/58 Feb 2016

Claudia Elizabeth • Couple Trip

Hermoso hotel, ideal para descansar porque tenés todo al alcance de tu mano allí mismo. La pileta es hermosa y todo está preparado para un gran disfrute.

4.0/54 Jan 2020

Verified traveler

Hotel staff are so nice and helpful. Breakfast was ver good. Hotel felt very safe. Is about 10 min walk from town which we didn’t mind but could be an issue for some. There is construction going on across the street which makes it a bit loud - this was the only negative for us. We would stay there again

4.0/53 Jan 2020

Verified traveler • Family Trip

We got a room on the third floor. The room was very spacious, the bed seemed to be a California king (could be just a king but it felt huge) and was very comfortable. The pool and hot tub are on the third floor too, so it was nice to be able to walk out of the room to get to the pool/hot tub. What we did not like much was the location. Even though it is within walking distance of the pier, this hotel is located in an industrial zone (nothing pretty to see around). In one side of the hotel there is an ongoing construction (loud) and on the other side there are small houses where locals live. Locals have roosters and goats, and those get very loud starting at 4 am. We understand that those things are out of the control of the hotel, however, it does affect the whole experience. We would recommend this hotel, as the staff and service was amazing—just bring ear plugs :)

4.0/52 Jul 2019

Lisa • Family Trip

A bit far from the center of the town. It was a ten minute walk to anything. Very Friendly staff but only one staff member spoke fluent English. The hotel was surrounded by construction sites and a large container warehouse.

4.0/52 Jul 2018

alka • Family Trip

service and overall -great;only issue was that it is npot close to "city" -no local restaurants ;away from the center of all tourist activities;cabs easily available

4.0/51 Jun 2018

Verified traveler • Couple Trip

The hotel was very nice. Everything was in good condition and relatively new. The rooms were large with a comfortable bed and good air conditioning. The hotel also had surprisingly fast WiFi compared to what else we had encountered in the Galapagos. The location was a little far from most of the shops and restaurants on the main street but it’s only $1.50 taxi anywhere in town. It also had an excellent breakfast. Overall it was a nice place to relax for 2 days after we finished our cruise.

4.0/527 Jan 2018

Shane

First the good. It is pretty new.and other than stains on the bathtub, its in very good shape. Good and bad is that out of 35 rooms, we were the only guests. Its a small town so the 9 block walk from the docks were not a problem for us. Maybe more important to others. Surrounding neighborhood is not beautiful. The only bad thing and it is BAD. The noise from roosters and barking doga started at 5am every morning. Loud enough to penetrate the walls. You won't need an alarm, I promise you.

4.0/513 Dec 2015

Verified traveler

Nice room. Great service. Street construction nearby seemed to increase traffic and noise.

3.0/51 Jan 2020

Verified traveler • Couple Trip

Very friendly and helpful staff Very clean Poor location - next to industrial area/ghetto Little/no hot water many times and very low pressure VERY FIRM bed - my wife loved it/I did not Typical food for that part of the world

3.0/512 Aug 2019

Verified traveler • Trip with Friends

We wanted to cancel our stay after 1 night and the manager, Joey, was very cooperative and friendly, assisting us with no cancelation fee

1.0/518 Feb 2020

Verified traveler • Couple Trip

This was the most disappointing hotel we have ever booked through hotels.com. The largest concern was the inability to connect with someone when a problem arises, as there was a young girl at the desk unable to assist us and we were unable to reach the owners via email or phone. They misrepresented themselves as having a city view, but are actually situated next to a container truck lot and a petroleum filling staton. Also, there was a loud groaning noise in the hotel until 8:00 pm. At night. The bathtub was soft in the bottom, there were insects in the light fixtures, the room phone did not work, and the buffet breakfast was mediocre. A very disappointing stay and at a higher price than other hotels.

1.0/530 Dec 2019

Darren • Couple Trip

The hotel itself I can’t say a bad word against but when we arrived they put us in a room that overlooked a new hotel building site. With the ceiling to floor windows this proved unacceptable as we had builders looking into our room. Next room they put us in had a view of s container yard and shanty town building. 1st thing I saw was a man having s shower outside and using his outside toilet. The hotel itself is new and offers everything u need. If your happy with keeping your blinds closed all day and putting up with the noise of a building site then thid is place is for you but in afraid not for us. A big thank you for hotels.com for sorting us out without paying the 50% charge for us not choosing to stay there. The hotel receptionist was very helpful too

Popular Facilities

Swimming Pool

WiFi

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24-hour Front Desk

Elevator

Sports & Recreation

Garden

Rooftop

Public Facilities

Elevator/Lift

Hotel Services

Hotel Safe

24-hour Front Desk

Food & Drinks

Breakfast Buffet

Hotel Policy

Smoke-free Property

Transportation

Bicycle Rental

Tours/Ticket Assistance

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Connectivity

Free WiFi

Location

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Av Baltra y Albatros, Puerto Ayora, Galapagos, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in1:00 PM-6:00 PM

Check-out09:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The seasonal pool will be open from January to December.
No pets and no service animals are allowed at this property.

About Hotel Albatross

Hotel Albatross Location
When you stay at Hotel Albatross in Puerto Ayora, you'll be near the beach, just steps from Galápagos National Park and 12 minutes by foot from Las Ninfas Lagoon. This hotel is 0.9 mi (1.4 km) from Academy Bay and 1 mi (1.6 km) from Las Grietas.

Hotel Albatross Facility and Service
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Hotel Albatross Rooms
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
For lunch or dinner, stop by Albatross, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.

Room Type and Price

Sat, 01 Aug 2026 - Sun, 02 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children