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Reception 1, Hotel Boutique Magdalena By Chat Noir, Cuenca

Front of property 2, Hotel Boutique Magdalena By Chat Noir, Cuenca

Meeting facility 3, Hotel Boutique Magdalena By Chat Noir, Cuenca

Bathroom 4, Hotel Boutique Magdalena By Chat Noir, Cuenca

Bathroom 5, Hotel Boutique Magdalena By Chat Noir, Cuenca

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hotel Boutique Magdalena By Chat Noir

Cuenca, Cuenca

The Fun Awaits

Perfect for nature loversOnly 325 m to Calderon Park

Reviews

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4.0/5

GoodFrom 16 reviews

5.0/51 Apr 2026

Manning • Solo Trip

Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal terreste. Reliable WiFi, spacious shared lounge areas, all and all a very enjoyable stay and base to explore Cuenca.

5.0/511 Jan 2026

Rene

The hotel is in the middle of downtown. Surrounded by restaurants and sights of the city. The location and price were ideal. The place even had a jacuzzi and pool. The price was so reasonable. The place is old and has a charming beautiful rustic look.

5.0/58 Jan 2026

Paul • Family Trip

Todo excelentemente 👌

5.0/522 Dec 2025

David • Couple Trip

All good. The suite has a great view of the cathedral

5.0/529 Nov 2025

Alba • Family Trip

Me hospedé en una habitación duplex y lo único malo fue que escuché todo lo que tosía el otro huésped de lo demás excelente muy recomendable

5.0/528 Sep 2025

Guadalupe • Family Trip

Muy lindo el lugar

5.0/524 Sep 2025

KARINA

Me encantó el lugar. para mi excelente, muy acogedor, me encantó la asistencia y colaboración del personal, estuvo muy cerca del centro histórico y facilidad para salir a pasear a pie para ir a todos los lugares turísticos, todo muy cerca

5.0/58 Sep 2025

Luis

Great Stuff, Great Service, But Ali Come Back Again

4.0/526 Feb 2026

Kim • Couple Trip

Great staff. Close to Center of the old world. Clean room. Soft bed.

4.0/529 Dec 2025

Ximena • Family Trip

Hola... Está en un lugar central para todo, el personal muy atento, el desayuno muy bueno , un poquito de falta de limpieza

4.0/520 Nov 2025

Hoger • Solo Trip

Staff is friendly and helpful. Room was clean

3.0/520 Jan 2026

Nicole • Trip with Friends

Había mucho ruido de otros huéspedes en la madrugada y el personal no hizo nada al respecto. Tuvimos que pedir toallas y papel higiénico porque no había.

3.0/520 Nov 2025

Marie • Solo Trip

Pas utilisé

2.0/51 May 2026

ISABEL VACA • Family Trip

Me equivoqué al hospedarme en ese hotel.

2.0/52 Mar 2026

Danila • Couple Trip

Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it, making it inconvenient to use.We also observed staff engaging in personal displays of affection in guest areas, which felt inappropriate and unprofessional.Overall, the service was below standard and needs serious improvement. Nuestra estancia fue decepcionante. El personal no era cortés y a menudo parecía molesto cuando hacíamos peticiones simples. Tuvimos que pedir almohadas repetidamente, y tardaron 5 días en darnos una caja fuerte que funcionaba. Las comodidades básicas no deberían requerir un seguimiento constante. El jacuzzi tarda unos 30 minutos en calentarse, pero la gerencia nunca nos informó. El personal se negó a encenderlo por adelantado y solo lo activaría si estábamos parados justo al lado, lo que dificultaba su uso.También observamos al personal participando en muestras personales de afecto en las áreas de invitados, lo que se sintió inapropiado y poco profesional. En general, el servicio estaba muy por debajo del estándar y necesita una mejora seria.

2.0/525 Feb 2026

Erin

Toilet runs on hot water, which is horribly uncomfortable. Room had see through blinds and was brightly lit up every time anyone walked past, due to the motion sensor light in the common hallway. Also, when the lights were on, in the room, passersby could see in. The floor in the elevator was filthy and never vacuumed in four days. Toilet wasn’t cleaned two days out of four.

Popular Facilities

WiFi

tiket Green

Spa

24-hour Front Desk

Elevator

Luggage Storage

Accessible Facilities

Free Parking

Sports & Recreation

Garden

Public Facilities

Elevator/Lift

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Concierge Services

24-hour Front Desk

Health & Beauty

Spa

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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Benigno Malo y Juan Jaramillo 9 - 48, Cuenca, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in14:00

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

About Hotel Boutique Magdalena By Chat Noir

Hotel Boutique Magdalena By Chat Noir Location
With a stay at Hotel Boutique Magdalena By Chat Noir in Cuenca (Downtown Cuenca), you'll be steps from Sombrero Museum and San Francisco Plaza Market. This hotel is 0.3 mi (0.5 km) from Museum of the Canari Identity and 0.4 mi (0.6 km) from Río Tomebamba & Calle Larga.

Hotel Boutique Magdalena By Chat Noir Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Hotel Boutique Magdalena By Chat Noir Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Room Type and Price

Wed, 19 Aug 2026 - Thu, 20 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children