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Exterior & Views 1, Hotel Vieja Mansion, Cuenca

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Reviews

Location

Accommodation Rules

About

Hotel

Hotel Vieja Mansion

Cuenca, Cuenca

The Fun Awaits

Perfect for nature loversOnly 413 m to Calderon Park

Suitable for your business tripStay productive with business facilities.

Reviews

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3.9/5

GoodFrom 25 reviews

5.0/525 Feb 2020

Colbey • Trip with Friends

Fantastic location - very close to Calle Larga (the main road with tons of great food and nightlife) . It's called "old mansion" for a reason - the decorations were well within the theme! Along with this theme, the keys were super old and there was only key per room; we were asked to leave it at the desk if we wanted to have the room cleaned (no big deal though). For extra amenities: the Wifi was reliable and breakfast was included. The staff was always responsive and the rooms were decent though a bit on the smaller end. Overall a good stay!

5.0/510 Dec 2019

leslie • Solo Trip

Perfect location. Amazing old colonial hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street. Close to everything. On site restaurant very good

5.0/51 Dec 2019

leslie • Solo Trip

Perfect location. Amazing old hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street

5.0/517 Feb 2019

William

Near the center of the old town and walkable to most attractions. Older hotel in excellent condition. All rooms open to covered courtyards and have period decor. Hot water takes a few minutes but is plentiful. Hotel also runs the laundry next door for same day service. Breakfast is good and dinners are excellent. There are other dining options nearby as well.

5.0/520 Nov 2018

Hemda • Couple Trip

we love and recomand to stay in this hotel

5.0/516 Feb 2018

Verified traveler

Great location, beautiful historic property,very friendly staff

5.0/56 May 2017

Verified traveler

Great central location between Plaza and river. Very good meals. Great staff. Beautiful interior, like on its Web site

5.0/518 Aug 2016

Mónica • Family Trip

Excelente servicio.. personal muy amable.. siempre pendiente que el turista este bien servido..

4.0/56 Feb 2025

Júlio César • Solo Trip

O prédio é mt bonito! No início levei um susto qdo disseram q eles ñ trabalhavam com o Hoteis.com há 3 anos! Mas, depois, localizaram minha reserva. Fora este susto, o atendimento foi mt bom. Alguns detalhes precisam ser melhorados, principalmente, no banheiro: Vazamento de água no box para o restante do banheiro; a localização do papel higiênico (molha); a torneira da pia estava solta e tb a falta de uma saboneteira (infelizmente, comum no Peru e Equador).

4.0/51 Jul 2021

Verified traveler • Solo Trip

This is a nice, cozy hotel. The Staff is super friendly and always willing to help. The one thing that was a bit bad well not bad but sort of uncomfortable is that there was no heating in the room and it got really chilly in the evening and morning but the comforter was sufficient to stay warm. There is a restaurant (Kolo) on the top floor and the food is super good and the Staff there super friendly.

4.0/531 Jul 2018

Verified traveler • Family Trip

Clean, Quaint hotel - right in the heart of the city. Easy access and convenient.

4.0/54 Mar 2018

James

Lovely space. Old school. Nice people. Good breakfast. Great location. Kinda creaky, and noise carries through its open spaces, and the hot water was slow to kick in, but full of character.

4.0/515 Aug 2016

Verified traveler • Couple Trip

El lugar estuvo excelentemente ubicado. Un poco de problema al realzar el check-in. Las habitaciones algo frías. El desayuno estuvo bien.

4.0/510 Feb 2016

Verified traveler • Family Trip

Bastante bien

4.0/53 Nov 2015

Lena

I have stayed at this hotel several times as it is very convenient to restaurants, bars, cafes, the river, as well as a very short walk to the cathedral and other historical places. It is also a beautiful hotel, the breakfast is very good, the staff is helpful. I plan to stay there in the future as well.

3.0/511 Jun 2017

Verified traveler

Can't beat the location and the people working in the hotel were very accommodating. Considering the price, I don't think one can expect much more but if you want good light and a comfortable bathroom, this hotel is lacking in those areas.

2.0/58 Feb 2020

Graham • Solo Trip

This was a short term st

2.0/530 Jul 2019

Andre • Family Trip

Nunca mais volto nesse hotel. Apesar da localização ser muito boa, o hotel deixa a desejar. Não tem água quente na torneira e no banho mescla água quente com água gelada um horror! Café da manhã péssimo. O piso do hotel parece um tabuleiro de madeira, qualquer movimento feito o hotel inteiro ouve. Não tem aquecedecor e quase morremos de frio a noite. Não recomendo. Custo altíssimo para o pouco que oferece.

2.0/522 Apr 2016

Jason A

A good location, but a poor hotel. When checking in, no staff member could be found. I called out and looked around for 5 minutes before someone arrived. No record of my reservation seemed to exist and I signed a pad to check in. The room was freezing and the man on the desk loaned me a portable heater. This made it tolerable. The shower was freezing and took 10 minutes to warm up. The bathroom was even colder than the bedroom! The Wi-Fi was atrocious and hardly ever worked. The reception man insisted that I used the room phone, when I wanted to confirm my tour. Every other hotel in Ecuador I stayed in called for me. On Christmas day, my room wasn't cleaned, as there is no spare key when the owner is away. I was given another room, which was slightly better, as the shower warmed up in 5-6 minutes. On the plus side, the breakfast was good. When I checked out, again no staff member could be found, after 5 minutes of looking and calling out, I looked over the desk and saw a pair of feet, this was someone fixing the wires on the computer. He looked around and he finally found the reception staff member, who was working in the laundry next door, that is part of the hotel. The hotel does have a good location and is only a short walk to nightlife and all of the attractions of Cuenca. However, there are many hotels with a similar location, they would be a better option, hopefully.

2.0/528 Feb 2015

Verified traveler • Couple Trip

Not even a faucet for hot water in the sink? Checking out was a nightmare. Since their internet was down they couldn't run our credit cards, including the one I made a deposit with. We were delayed with this nonsense for a solid hour and we almost missed our flight. Terrible. They were reasonably nice about it, but what an awful experience it was.

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Hotel Services

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Multilingual Staff

Newspaper Stand

24-hour Front Desk

Business Facilities

Business Center

Conference Center

Info

No Elevators

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

tiket Green

Connectivity

Free WiFi

Location

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Luis Cordero 5-65, b/w Juan Jaramillo, and Presidente Córdova, Cuenca, Azuay, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in1:30 PM-5:00 AM

Check-out1:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Alcohol is not permitted at this property.

About Hotel Vieja Mansion

Hotel Vieja Mansion Location
A stay at Hotel Vieja Mansion places you in the heart of Cuenca, within a 5-minute walk of Río Tomebamba & Calle Larga and Sombrero Museum. This hotel is 0.3 mi (0.5 km) from Museum of the Canari Identity and 0.3 mi (0.5 km) from San Francisco Plaza Market.

Hotel Vieja Mansion Facility and Service
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a television in a common area.

Hotel Vieja Mansion Rooms
Stay in one of 22 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Restaurant and Cafe
Enjoy international cuisine at KOLO, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.

Room Type and Price

Fri, 31 Jul 2026 - Sat, 01 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children