Hotel>Galápagos>Santa Cruz>Palo Santo Galapagos Hotel

Sport & Beauty 1, Palo Santo Galapagos Hotel, Santa Cruz

Exterior & Views 2, Palo Santo Galapagos Hotel, Santa Cruz

Public Area 3, Palo Santo Galapagos Hotel, Santa Cruz

Bedroom 4, Palo Santo Galapagos Hotel, Santa Cruz

Bathroom 5, Palo Santo Galapagos Hotel, Santa Cruz

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Palo Santo Galapagos Hotel

Santa Cruz, Galápagos

The Fun Awaits

Perfect for nature loversOnly 969 m to Las Grietas Rocks and 2.6 km to Tortuga Bay Beach

Suitable for your business tripStay productive with a dedicated workspace and business facilities.

Reviews

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4.1/5

GoodFrom 18 reviews

5.0/524 Feb 2026

Benjamin

The stay at Palo Santo was excellent! The staff definitely made us feel welcomed and helped us out with the luggage to and from the boat. The room was nice and the breakfast was delicious each morning. The property was quiet and a little run down in areas but nothing that mattered when your in the Galapagos. Surprised it was not busier because the location was fantastic!

5.0/53 Jan 2026

Kay

Very attentive staff and large clean room

5.0/56 Jan 2022

Manuel

Todo excelente! Magnifico servício

5.0/516 Mar 2020

Anne • Family Trip

Nice and modern hotel- beautiful location!

5.0/54 Mar 2020

Kerry • Couple Trip

Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.

5.0/54 Feb 2020

guy • Couple Trip

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.

5.0/524 Apr 2019

Lindsay • Couple Trip

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!

4.0/54 Feb 2026

Patrick

Room was fine. Staff were excellent

4.0/56 Feb 2023

Wesley • Couple Trip

This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.

4.0/59 Jun 2022

Marianne • Family Trip

Nice hotel

4.0/520 Nov 2021

Shane • Couple Trip

It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great

4.0/53 Jan 2020

Juan Ignacio • Family Trip

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre

4.0/530 Jul 2019

Verified traveler • Couple Trip

First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.

4.0/522 Jul 2018

Verified traveler

Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!

3.0/518 Mar 2024

Juan Carlos • Family Trip

No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean

3.0/58 Apr 2023

Boris • Trip with Friends

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería

3.0/530 Jul 2018

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.

1.0/514 Feb 2026

leoanny • Family Trip

No Internet in My Suite for the 5 night stay. Lackluster front desk support & service.

Popular Facilities

Swimming Pool

WiFi

Parking

Airport Transfer

24-hour Front Desk

Workspace

Luggage Storage

BBQ Equipment

Accessible Facilities

Free Parking

Sports & Recreation

Hiking

Diving

Surfing

Snorkeling

Cycling/Mountain Biking

Pool Umbrellas

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Laundry Service/Dry Cleaning

Hotel Safe

Express Check-out

Multilingual Staff

Concierge Services

Other Facilities

Dedicated Workspace

Smoking Area

Canoeing

BBQ Facilities

Food & Drinks

Water Dispenser

Business Facilities

Ballroom

Conference Space

Accesibility

Wheelchair Accessible

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Wired internet (Free)

Location

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View on maps

Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-10:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

About Palo Santo Galapagos Hotel

Palo Santo Galapagos Hotel Location
When you stay at Palo Santo Galapagos Hotel in Puerto Ayora, you'll be by the sea, just steps from Malecon and Playa de los Alemanes. This hotel is 0.8 mi (1.3 km) from Tortuga Bay Beach and 1.2 mi (2 km) from Charles Darwin Research Station.

Palo Santo Galapagos Hotel Facility and Service
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Palo Santo Galapagos Hotel Rooms
Make yourself at home in one of the 26 individually furnished guestrooms, featuring DVD players and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Restaurant and Cafe
Enjoy a meal at Palo Santo, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.

Room Type and Price

Thu, 13 Aug 2026 - Fri, 14 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children