Hotel>Azuay>Cuenca>Cuenca>San Juan Hotel

Exterior & Views 2, San Juan Hotel, Cuenca

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

San Juan Hotel

Cuenca, Cuenca

The Fun Awaits

Perfect for nature loversOnly 353 m to Calderon Park

Suitable for your business tripStay productive with business facilities.

Reviews

See all

4.4/5

GoodFrom 20 reviews

5.0/59 Feb 2023

Fausto • Couple Trip

El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.

5.0/53 Oct 2022

Erik • Solo Trip

El estilo colonial

5.0/54 Nov 2021

Deborah • Family Trip

We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well! The off-site parking was a bit inconvenient and the rooms were a little damp. But overall, our experience was wonderful and we will be back!

5.0/528 Jul 2021

Verified traveler • Family Trip

La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.

5.0/526 Feb 2018

Joe

The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly. The staff was helpful, caring about our well being and followed up on every request we made. They found a english speaking driver, for us, that was very good. We have nothing bad to say about the hotel, and our stay. An absolute 5/5.

5.0/522 Feb 2018

Lanita • Family Trip

Staff amazing and bilingual

5.0/520 Feb 2018

Lanita • Family Trip

Staff are the best and speak English

5.0/510 Feb 2018

Verified traveler

Very enjoyable stay and the staff were very, very accomadting.

5.0/528 Dec 2017

Verified traveler

Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.

5.0/54 Nov 2017

Alex • Couple Trip

The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service

5.0/525 May 2017

J. Graham • Family Trip

Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.

5.0/59 Jan 2017

Julie

We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.

5.0/57 Nov 2016

Lelio • Couple Trip

Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes. No había aparcamiento como se informa en la reserva. Sin estos problemas, gran hotel.

5.0/52 May 2016

Gustavo • Couple Trip

Very comfortable, excellent service

4.0/525 Nov 2021

Charles

Beautiful hotel very friendly staff restaurant needs big improvement

4.0/517 Aug 2018

Mike

Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.

4.0/517 Dec 2016

Verified traveler • Couple Trip

クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。

4.0/520 Jun 2016

Antonia

El hotel es colonial y muy bonito, el servicio excelente. El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.

1.0/513 Aug 2018

Rafael

When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels. I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.

1.0/52 Jan 2017

adriana • Couple Trip

reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.

Popular Facilities

WiFi

Fitness Center

tiket Green

Airport Transfer

24-hour Front Desk

Free Parking

Sports & Recreation

Garden

Snack Bar/Deli

Fitness Facilities

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

24-hour Front Desk

Food & Drinks

Continental Breakfast

Business Facilities

Business Center

Ballroom

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

General Torres 9-59 y Gran Col, Cuenca, Azuay, EC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

No pets and no service animals are allowed at this property.

About San Juan Hotel

San Juan Hotel Location
With a stay at San Juan Hotel in Cuenca (Downtown Cuenca), you'll be steps from Church of Santo Domingo and San Cenaculo Church. This hotel is 0.2 mi (0.3 km) from Convent of the Assumption and 0.3 mi (0.5 km) from Sombrero Museum.

San Juan Hotel Facility and Service
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.

San Juan Hotel Rooms
Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at FIDEL GOURMET or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Room Type and Price

Sat, 25 Jul 2026 - Sun, 26 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children