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Hotel>Rhône-Alpes>Haute-Savoie>Bonneville>Residence Les Portes du Grand Massif – Flaine
Exterior & Views 1, Residence Les Portes du Grand Massif – Flaine, Haute-Savoie
Bedroom 2, Residence Les Portes du Grand Massif – Flaine, Haute-Savoie
Bedroom 3, Residence Les Portes du Grand Massif – Flaine, Haute-Savoie
Bedroom 4, Residence Les Portes du Grand Massif – Flaine, Haute-Savoie
Bathroom 5, Residence Les Portes du Grand Massif – Flaine, Haute-Savoie
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General Info
Reviews
Location
Accommodation Rules
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Hotel

Residence Les Portes du Grand Massif – Flaine

Bonneville, Haute-Savoie

Reviews

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2.8/5
OkayFrom 5 reviews
4.0/55 Sep 2022
Marie
Aucun problème, séjour agréable Par contre, un petit kit vaisselle (dosette vaisselle, éponge, serviette) serait apprécié. Idem, un rouleau de papier WC serait également un minimum
4.0/55 Sep 2022
Marie
Aucun problème, séjour agréable Par contre, un petit kit vaisselle (dosette vaisselle, éponge, serviette) serait apprécié. Idem, un rouleau de papier WC serait également un minimum
3.0/529 Aug 2022
Marlène
Très déçue. Manque total de ménage. Matelas taché. Toilettes dégoûtantes. Moquette pareil. Odeur d’égouts dans la chambre et le séjour car cumulus dans la chambre. Canalisations de cuisine inappropriée. Salle de bain avec morceaux de verre au sol. Séjour payé avant d’y mettre un pied et après débrouillez vous. Salon de jardin insuffisant en nombre et cassé. Description des services non conformes. Je ne recommande absolument pas.
3.0/529 Aug 2022
Marlène
Très déçue. Manque total de ménage. Matelas taché. Toilettes dégoûtantes. Moquette pareil. Odeur d’égouts dans la chambre et le séjour car cumulus dans la chambre. Canalisations de cuisine inappropriée. Salle de bain avec morceaux de verre au sol. Séjour payé avant d’y mettre un pied et après débrouillez vous. Salon de jardin insuffisant en nombre et cassé. Description des services non conformes. Je ne recommande absolument pas.
3.0/527 Jul 2022
Martin
Man sollte unbedingt beachten, dass das App. nicht Teil des Dormio Resorts ist. Erst mit Hilfe der Rezeption haben wir die Wohnung gefunden. Die Wohnung ist groß und etwas abgewohnt.
3.0/527 Jul 2022
Martin
Man sollte unbedingt beachten, dass das App. nicht Teil des Dormio Resorts ist. Erst mit Hilfe der Rezeption haben wir die Wohnung gefunden. Die Wohnung ist groß und etwas abgewohnt.
2.0/54 Feb 2025
Nathan
No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included. That is not true. I had to go to the resort and ask to rent towels and bedding which cost an additional EU 47 and I had to pay a cash deposit (which I did not have). Then during the stay the hot water tank started making loud noises all night that kept us awake. In the morning the tank had leaked water all over the floor. I turned the electricity supply to the tank off for safety reasons. Informed the management company about the problem. They did not respond. Left very disappointed with the entire experience. This is the worst experience I have had in the many hotels.com bookings I have had over many years.
2.0/54 Feb 2025
Nathan
No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included. That is not true. I had to go to the resort and ask to rent towels and bedding which cost an additional EU 47 and I had to pay a cash deposit (which I did not have). Then during the stay the hot water tank started making loud noises all night that kept us awake. In the morning the tank had leaked water all over the floor. I turned the electricity supply to the tank off for safety reasons. Informed the management company about the problem. They did not respond. Left very disappointed with the entire experience. This is the worst experience I have had in the many hotels.com bookings I have had over many years.
2.0/526 Jan 2025
Fintan
Be careful booking this location the room and resort were great but our building was under separate ownership which meant it was fully self catered the there were no towels no sheets for the beds only the duvet and pillows which were stained and not pleasant to sleep on. We found a cockroach in one of the kitchen appliances and there was no way of getting service from reception as they had nothing to do with the building/room. Be careful staying here
2.0/526 Jan 2025
Fintan
Be careful booking this location the room and resort were great but our building was under separate ownership which meant it was fully self catered the there were no towels no sheets for the beds only the duvet and pillows which were stained and not pleasant to sleep on. We found a cockroach in one of the kitchen appliances and there was no way of getting service from reception as they had nothing to do with the building/room. Be careful staying here

Popular Facilities

Parking
Parking
Fitness Center
Fitness Center
Elevator
Elevator
Children Facility
Children Facility
Accessible Facilities
Accessible Facilities
Free Parking
Free Parking

Sports & Recreation

3
Ski Equipment Rentals
Fitness Facilities
Ski-in/Ski-out access

Public Facilities

2
Elevator/Lift
Parking (Free)

Other Facilities

1
Smoking Area

Accesibility

1
Wheelchair Accessible

In-room Facilities

2
Patio or terrace
Outdoor Furniture

Location

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Les Gérats, Rte de Flaine, Araches-la-Frasse, Arâches-la-Frasse, FR
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-midnight
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

About Residence Les Portes du Grand Massif – Flaine

Residence Les Portes du Grand Massif – Flaine Location
When you stay at this aparthotel in Araches-la-Frasse, you'll be near ski runs, just steps from Flaine Ski Resort and 7 minutes by foot from Golf Flaine Les Carroz. This ski aparthotel is 27.5 mi (44.2 km) from Avoriaz Ski Resort and 27.2 mi (43.8 km) from Les Gets Ski Resort.

Residence Les Portes du Grand Massif – Flaine Facility and Service
Enjoy the convenience of ski-in/ski-out access at this aparthotel, which also features a fitness center.

Residence Les Portes du Grand Massif – Flaine Rooms
Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and an espresso maker. A 32-inch flat-screen television is provided, with satellite programming available. Conveniences include a separate sitting area and an electric kettle.

Restaurant and Cafe
At this aparthotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Sun, 04 Oct 2026 - Mon, 05 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children