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Exterior & Views 2, Caldera Creta Paradise, Crete

Sport & Beauty 3, Caldera Creta Paradise, Crete

Bedroom 4, Caldera Creta Paradise, Crete

Public Area 5, Caldera Creta Paradise, Crete

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Reviews

Location

Accommodation Rules

About

All-inclusive

Caldera Creta Paradise

Platanias, Crete

The Fun Awaits

Perfect for nature loversOnly 3.1 km to Platanias Beach

Suitable for your business tripStay productive with business facilities.

Reviews

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4.0/5

GoodFrom 20 reviews

5.0/516 May 2026

Helen • Couple Trip

Clean rooms and grounds. Staff friendly and accommodating. Food outstanding.

5.0/519 Jul 2025

Maija

Excellent!!

5.0/516 Jul 2025

Miia • Family Trip

Superb staff! They welcomed us with smoothies and refreshing towels at the reception - totally loved it! We liked our swim up, food was good, we managed to get sunbeds by the pool even after breakfast time and it was easy to access buses to Chania. The evening programme wasn’t for us: music, clowns/magic…

5.0/55 Oct 2024

Hans • Couple Trip

Stayed for a week in September-October. Good solid breakfast, and plenty if restaurants ro choose feom in the neighborhood. Beach access with dedicated shades and sunbeds. Swimup pool convenient but not heated - colder than the ocean.

5.0/527 Jul 2023

Henriette • Family Trip

This is a great resort! Nice staff, great rooms, nice pools. The food was excellent! The only thing we noticed were the ants. Many ants, and also in our room.

5.0/515 Jul 2023

samuele roberto • Family Trip

La struttura è stupenda, le camere accettabili, i ristoranti sono al top forse unico neo la spiaggia.

4.0/513 May 2026

Irene Bach • Family Trip

Hotellet ligger ned til stranden og har flere pools fordelt rundt omkring, hvilket fungerede rigtig godt og gjorde dagene mindre ensformige. Vi havde valgt all inclusive, hvilket var fint, fordi vi havde fået det billigt. Ellers havde jeg ikke valgt det. Vær desuden opmærksom på at værelserne er meget dårligt lydisoleret, så risikoen for larm både morgen og aften er stor, da al lyd går direkte igennem døren.

4.0/526 Sep 2025

Stéphan

Mauvais acoustique entre les chambres très bruyant avec tous les enfants qui pleure

4.0/57 Jul 2025

Marielouise • Family Trip

Dejligt hotel men alt for mange regler. Deres service niveau er ikke speciel god, rigtig ærgerlig for hotellet er virkelig lækker. Har været her før og denne gang skuffet over deres service niveau

4.0/512 Aug 2024

Michele • Family Trip

Die Einrichtung ist gut und das Personal sehr hilfsbereit und freundlich. Die Zimmer sind ok. Die Betten waren für uns etwas zu weich. Das Hotel ist stark auf All Inclusive ausgelegt. Die meisten AI Gäste bleiben an den Pools, in der Nähe AI Bars, denn am Strand gibt es nur eine Bar gegen Bezahlung. Für uns positiv, dafür waren mehr Liegen am Strand frei. Die Bars vom Hotel öffnen erst um 10.00 Uhr und der Kaffee aus dem Frühstücksbuffet ist nicht wirklich genießbar. Für B&B bucher ist ein Mietauto zu empfehlen, wenn man in guten Restaurants essen möchte. Insgesamt waren wir mit dem Aufenthalt zufrieden und wir können das Hotel weiterempfehlen.

4.0/59 Jul 2024

Anna Karolina Celestine

Spent 5 nights at this hotel and when arriving we were surprisingly upgraded to a bigger room with a shared swimming pool and a huge terrace with our own sun beds. Very quiet at the end of the corridor. The facility closest to the beach feels modern and clean. The rooms (at least ours) was aged and a bit outdated. Yes it was satisfactory clean. We chose All inclusive and the variety and themes were really good. Lots of gluten free options, and also the kitchen could make other dishes upon request. We didn’t use the pool area since we had our own, but it was quite small and guests took beds way before opening. The private beach with umbrellas was nice, but the waves were too high to safely swim but the beach guards were good at monitoring and looking out for the guests.

4.0/515 Oct 2023

Leif • Trip with Friends

Lapsiperheelle varmasti hyvä. Koska olemme aikuisia, olisimme voinut valita toinen hotelli.

4.0/512 Jul 2023

Rudolf • Family Trip

- liegen am pool waren immer bestzt, obwohl keine leute am pool - umgebung von hotel noch zuwenig restaurants, bars, eisdielen etc. - personal im hotel ganz hervorragend, extrem freundlich

4.0/53 Jul 2023

Artur • Couple Trip

Schönes Hotel, allerdings sehr groß . Besonders geeignet für Familien mit Kindern. Das Hotel liegt direkt am Strand. Bis nach Chania sind es ca.15 km und mit dem Auto ca .20. Minuten Fahrzeit. Frühstück ist gut. Das Personal ist freundlich und die Anlage sehr gepflegt. Unser Zimmer lag ruhig, hatte leider nur eine Badewanne mit integrierter Dusche.

4.0/527 Jun 2023

Gary • Family Trip

The place was lovely. Most guests purchase some sort of all-inclusive package for the family and don’t leave the property for anything. That is too bad since there is too much nearby. The hotel was lovely but our air conditioning failed the last night and no one had expertise to fix it. So that was very unpleasant.

3.0/531 May 2025

Andreas • Family Trip

Städningen var bristfällig och dålig. Checkin tog en otroligt lång tid.

3.0/525 May 2025

D • Couple Trip

We hadden de beste kamer met jacuzzi geboekt. Maar deze lekte aan alle kanten, er zaten veel mieren. We hebben sommige dingen zoals kamer schoonmaken Er zou dagelijks house cleaning zijn en 1x in de 2 of 3 dagen beddengoed. En het bed is maar 1x in de 6 dagen verschoond (na de eerste keer slapen, daarna niet meer) Toen hebben we dit ook 2 keer aangegeven (gebeld en bij de balie) en toen kwamen ze dit de volgende dag doen en waren na 5 minuten al weer uit de kamer. Dit was ook te zien want het was nog steeds niet goed schoon. Ook viel het ons op dat ze bij het verwisselen van de handdoeken, de handdoeken die wij op de grond hadden gelegd, dezelfde hadden teruggelegd maar wel opgevouwen. Dus vieze handdoeken. We zijn een aantal keer naar de balie gelopen en ze waren aardig, maar er werd eigenlijk weinig actie ondernomen. Want we vroegen ook op de eerste dag of de kamer kon worden omgeboekt en dit zouden ze de volgende dag in de ochtend laten weten door te bellen, maar ook dat hadden ze niet gedaan. Ook jacuzzi 2 keer aangegeven dat deze niet goed werkte (voor de jacuzzi betaalden we een stuk meer omdat we deze graag wilden hebben) en hebben ze ook niks mee gedaan. Ook was de bar bij het zwembad niet open en wij zaten best afgelegen, dit was ons niet verteld dus we moesten steeds ver lopen. Pas de laatste dag toen wij weggingen, ging deze bar open. Ook waren er bij ons in de buurt werkzaamheden van een zwembad, waardoor wij ‘s ochtends al vroeg wakker werden van de herrie.

3.0/514 May 2025

Verified traveler • Couple Trip

The jacuzzi was not clean. There were no shower gel and shampoo in the room. Staff at reception was impatient and did not explain all of the things to us.

3.0/523 Jul 2024

Jessica • Family Trip

Läskmaskinen var konstant trasig och det var omöjligt att få solstolar efter kl 8.00

2.0/526 Jul 2024

Max Gunnar • Family Trip

Fint hotell, men personalen saknar helt service-tänk och anpassningsförmåga. Hotellet har så många regler att det mer känns som ett strikt sommarkollo. Personalen verkar heller inte ha något emot att säga nej även till dom mest enkla förfrågningarna. Ett hånfullt leende bjöd dom dock gärna på i receptionen när dom märkte hur frustrerad man blev över hur lite hjälpsamma dom var. En gång gav dom varandra till och med High Five’s efter att ha nekat oss att ta emot ett par nycklar som skulle hämtas en timma senare av en bekant. När städerskan första dagen hade tagit och slängt en hel orökt cigarr från vår balkong, rykte bara receptionisten på axlarna, log och sa ”What can I do about it?”. Man får enbart ett nyckelkort per rum, även om man är fyra som bor i rummet. Det gick inte att checka ut kl 12 istället för kl 11. Det gick inte att få en ny badhandduk om du inte var där på morgonen, även om dom hade flera kvar. Det är inte lov att bada i poolen innan klockan 10 eller efter klockan 18, så morgon och kvällsdopp är bara att glömma. Huvudbaren öppnar inte förens 18:30, dryckesdispensrarna var ständigt ur funktion, dom unga killarna i baren var mer upptagna av att tuffa sig inför varandra än att ge bra service mm mm. Flera av gästerna vi pratade med upplevde det samma som vi. Bortsett från den slängda cigarren var städerskan den som gjorde det bästa jobbet på hela anläggningen. Så ett fint och fräscht hotell, men inget för dig som vill ha ett trevligt och hjälpsamt bemötande.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

Spa

24-hour Front Desk

Luggage Storage

Meeting Facilities

Free Parking

Sports & Recreation

Volleyball

Mini Golf

Beach Volleyball

Fitness Facilities

Arcade/Game Room

Tennis

Garden

Snack Bar/Deli

Pool Umbrellas

Children's Pool

Basketball

Public Facilities

Library

ATM/Banking

Parking (Free)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

Other Facilities

Grocery/Convenience Store

Smoking Area

Food & Drinks

Breakfast Buffet

Business Facilities

Meeting Rooms

Ballroom

Health & Beauty

Spa

Info

No Elevators

In-room Facilities

Patio or terrace

Outdoor Furniture

Transportation

Tours/Ticket Assistance

Connectivity

Free WiFi

Location

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Parodos, PEO Kissamou, Platanias, Crete, GR

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Swimming pool is closed from Sun 1 Nov 2026 until Fri 30 Apr 2027Swimming pool is closed from Sun 1 Nov 2026 until Fri 30 Apr 2027Swimming pool is closed from Sun 1 Nov 2026 until Fri 30 Apr 2027Swimming pool is closed from Sun 1 Nov 2026 until Fri 30 Apr 2027Spa/wellness centre is closed from 2027-04-30 until 2026-11-01Bar is closed from 2027-04-30 until 2026-11-01Fitness centre is closed from 2027-04-30 until 2026-11-01

Check-in Procedure

Check-in3:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to October.
Pool access available from 10:00 AM to 6:00 PM.
Cashless payment methods are available for all transactions.

About Caldera Creta Paradise

Caldera Creta Paradise Location
When you stay at Caldera Creta Paradise in Platanias, you'll be near the beach, within a 15-minute drive of Agia Marina Beach and Platanias Beach. This family-friendly resort is 13.1 mi (21.1 km) from Port of Souda and 9.1 mi (14.6 km) from Nea Chora Beach.

Caldera Creta Paradise Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a water park (surcharge), and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

Caldera Creta Paradise Rooms
Make yourself at home in one of the 285 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Stop by the resort's restaurant, Artemis Main Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Room Type and Price

Mon, 07 Sep 2026 - Tue, 08 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children