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Hotel>Sololá>San Juan La Laguna>Hotel Mercy
Others 1, Hotel Mercy, San Juan La Laguna
Exterior & Views 2, Hotel Mercy, San Juan La Laguna
Bedroom 3, Hotel Mercy, San Juan La Laguna
Bathroom 4, Hotel Mercy, San Juan La Laguna
Food & Drinks 5, Hotel Mercy, San Juan La Laguna
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Hotel Mercy

San Juan La Laguna, Sololá

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 4.5 km to San Pedro Volcano

Reviews

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3.9/5
GoodFrom 47 reviews
5.0/512 Jul 2026
Mario • Trip with Friends
We had a wonderful stay at Hotel Mercy and would definitely recommend it. The location is excellent—just a short walk from Umbrella Street, the main dock, restaurants, cafés, and other popular attractions around Lake Atitlán. Our room was spacious, clean, and very comfortable. The hotel grounds and gardens are beautiful, creating a peaceful atmosphere, and the staff was incredibly friendly, attentive, and welcoming. Breakfast was included and offered a nice variety of options. The only thing we wish had been made clearer before booking is that the rooms do not have air conditioning or a television. Fortunately, the weather in the area is cool, especially at night, so we never actually needed A/C. However, as travelers who are used to hotels offering air conditioning, it was surprising to arrive and find that it wasn’t available. The hotel also offers free parking, which we appreciated. My only suggestion would be to improve the appearance of the entrance and parking area, as it could benefit from being paved or better landscaped to match the beauty of the rest of the property. Additionally, a couple of the outdoor furniture pieces, while beautiful, needed minor repairs because some nails were exposed. It was great to see that the hotel is expanding and continuing to grow, which speaks well of its future. Overall, we had a great experience and would happily stay here again.
5.0/58 Jul 2026
CAROLINA • Family Trip
La habitación estaba muy limpia, sentimos mucho calor pero ayudaba un ventilador. El personal fue amable y me dejaron hacer check out dos horas y media después por un poco precio. La zona es tranquila.
5.0/525 Mar 2026
HERIBERTO • Trip with Friends
Muy bonito
5.0/523 Jan 2026
Marco • Couple Trip
This hotel is a great option with a top location. The room was big enough, the staff very friendly and the included breakfast was a nice feature. The town is tiny and you can walk anywhere, but we discovered a shortcut behind the property that took us to the pier, that was very useful on our way back to Panajachel.
5.0/530 Dec 2025
Felipe • Family Trip
Muy bien ubicada, la relacion. Precio calidad muy bien. El personal nos atendio muy amable, incluso nos permitieron guardar el carro 2 horas despues del Check out. Olvidamos un video juego y nos llamaron para devolverlo.
5.0/514 Dec 2025
Marili • Solo Trip
Très beau, très propre, j'ai adoré mon séjour
5.0/526 Nov 2025
Kristen • Trip with Friends
Room 1 has a good view of the lake and patio furniture for the perfect evening drink.
5.0/514 Nov 2025
angel • Couple Trip
Staff was very nice and hard working. Breakfast was really good included with price of room but you can add to it for additional cost. It was well cooked. Very nice view. It seems they are renovating and expanding hotel. No AC or tv but the view was amazing
5.0/531 Oct 2025
Magdalena
Todos son muy agradables. Mucjas gracias por todo.
5.0/529 Oct 2025
Norma p • Solo Trip
I enjoyed staying at Mercy Hotel the staff were very kindly and welcoming to me. I highly recommend you for your next trip in San Juan La Laguna.
5.0/520 Oct 2025
Gabriel
SĂşper accesible
5.0/528 Jul 2025
MIGUEL • Couple Trip
Great Custumer Service
5.0/520 Apr 2025
Sandra
Muy bonito Hotel, amable atenciĂłn.
5.0/517 Apr 2025
Taty
Habitación sin aire acondicionado pero en relación calidad y precio está bien
5.0/516 Apr 2025
freddy • Couple Trip
Staff is very helpful, rooms are clean and comfy
5.0/56 Apr 2025
Fatima • Couple Trip
Lugar agradable, muy lindo, excelente para descansar y relajarse.
5.0/521 Mar 2025
Erika B • Couple Trip
El hotel es sencillo, pero cĂłmodo. Buena relaciĂłn, calidad -precii
5.0/528 Feb 2025
Quentin • Solo Trip
Very nice
5.0/526 Feb 2025
Haralambos • Couple Trip
This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax! It would be nice to have a few hooks in the room to hang towels, coats etc.
4.0/511 Jul 2026
Erick • Couple Trip
Falta TV

Popular Facilities

WiFi
WiFi
Parking
Parking
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24-hour Front Desk
24-hour Front Desk
Free Parking
Free Parking

Sports & Recreation

1
Garden

Public Facilities

1
Parking (Free)

Hotel Services

1
Front Desk

Food & Drinks

2
Breakfast
Continental Breakfast

Info

1
No Elevators

Hotel Policy

1
Smoke-free Property

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1
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Connectivity

1
Free WiFi

Location

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7ma calle 07017, San juan la laguna, solola, San Juan La Laguna, Solola, GT
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.Managed by a private host
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Check-in Procedure
Check-in3:00 PM-9:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Hotel Mercy

Hotel Mercy Location
Located in San Juan La Laguna, Hotel Mercy is in the historical district, within a 5-minute walk of Lake Atitlán and Calle del Café. This hotel is 0.3 mi (0.5 km) from Calle de las Artes and 0.3 mi (0.5 km) from La Calle de los Sombreros.

Hotel Mercy Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.

Hotel Mercy Rooms
Make yourself at home in one of the 7 guestrooms. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

Restaurant and Cafe
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Thu, 05 Nov 2026 - Fri, 06 Nov 2026 (1 night)
1 Room, 1 Adult, 0 Children