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Hotel>Tamil Nadu>Salem>Salem>The Story Resorts & Spa
Exterior & Views 1, The Story Resorts & Spa, Salem
Public Area, The Story Resorts & Spa, Salem
Bedroom 3, The Story Resorts & Spa, Salem
Bathroom 4, The Story Resorts & Spa, Salem
Food & Drinks 5, The Story Resorts & Spa, Salem
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

The Story Resorts & Spa

Salem, Salem

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.8 km to Anna Park and 2 km to Deer Park

Reviews

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1.0/5
TerribleFrom 1 reviews
1.0/530 Jun 2026
Sareen Kumar Reddy • Family Trip
Unprofessional Management & Lack of Medical Support – Avoid This Property I am writing this review out of sheer frustration after being stonewalled by the management of **Story Resorts** following a genuine medical emergency. My family checked in on June 23rd for a two-night stay (Booked via Hotels.com, Booking Ref: 73473490080653). The initial room provided was incredibly dark and gloomy, so I paid an **additional ₹10,000 directly to the Front Desk Manager** for an upgrade. Alarmingly, the staff **failed to issue any official receipt or bill** for this cash/counter transaction. ### The Emergency Later that night, my 13-year-old son suffered a asthma attack. The resort had **no on-site duty doctor or immediate medical facilities** that we could go to and so for his safety, we had no choice but to cut our trip short and check out early the next morning, having spent barely 12 hours at the property. ### The Aftermath & Lack of Empathy For days, the Front Desk Manager has been dragging his feet and giving us the runaround to consider refunding the updrade charges collected although we are ok to forgo full booking amt of 24k.for days. I provided official medical reports and emergency hospital bills via WhatsApp as proof, but I have been met with constant empty promises of "checking with corporate" and zero callbacks. Avoid this property and not a true four star as such

Popular Facilities

WiFi
WiFi
Parking
Parking
Spa
Spa
24-hour Front Desk
24-hour Front Desk
Luggage Storage
Luggage Storage
Free Parking
Free Parking

Public Facilities

2
Locker Room
Parking (Free)

Hotel Services

3
Luggage Storage
Concierge Services
24-hour Front Desk

Other Facilities

1
Smoking Area

Food & Drinks

1
Breakfast Buffet

Health & Beauty

1
Spa

Connectivity

1
Free WiFi

Location

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Berry Garden Phase III Pagoda Point Road, Yercaud, TN, IN
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

1. Welcome drinks on arrival
2. Early check in ( subject to availability )
3. Late checkout ( subject to availability )
4. Free access to the indoor games as per the Resort timings
5. Free access to the swimming Pool as per the Resort timings
6. Free wifi in the rooms and in Public areas
7. 10% discount on Spa
8. Camp-fire between 7.30 PM to 9.00 PM with light music
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
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Check-in Procedure
Check-in12:30 PM-anytime
Check-out11:30 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 8:00 AM to 6:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

About The Story Resorts & Spa

The Story Resorts & Spa Location
A stay at The Story Resorts & Spa places you in the heart of Yercaud, within a 5-minute drive of Montfort School and Anna Park. This spa hotel is 2 mi (3.2 km) from Deer Park and 2.7 mi (4.3 km) from Kiliyur Falls.

The Story Resorts & Spa Facility and Service
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.

The Story Resorts & Spa Rooms
Make yourself at home in one of the 18 individually furnished guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.

Restaurant and Cafe
At The Story Resorts & Spa, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Tue, 28 Jul 2026 - Wed, 29 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children