Hotel>West Java>Bandung>Bandung Wetan>Serela Riau

Exterior & Views 1, Serela Riau, Bandung

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Accommodation Rules

About

Hotel

Serela Riau

Bandung Wetan, Bandung

The Fun Awaits

Perfect for nature loversOnly 428 m to Pustaka Bunga Kandaga Puspa Park and 462 m to Elderly Park

Dining service availableNo need to go out for meals! This accommodation provides a restaurant.

Near shopping centersOnly 213 m to The Crown Premium Outlet and 612 m to Secret Factory Outlet

Near healthcare facilitiesOnly 473 m to Halmahera Siaga Hospital and 648 m to Bandung Dental and Oral Special Hospital

Suitable for your business tripStay productive with business facilities.

Reviews

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2.3/5

BadFrom 6 reviews

5.0/53 Jan 2026

John • Family Trip

4.0/527 Jan 2019

Good location, nice rooms, not very rich breakfast.

4.0/523 Jul 2018

sthen

Strategic location where alot food and cafe near the hotel

4.0/519 Jun 2018

Verified traveler

Menyenangkan dan akan menginap disini lagi mengajak keluarga

4.0/518 May 2018

Verified traveler

Good location for the purpose of my visit as it near my family.

4.0/516 May 2017

Ten

Good price. The check in and out were quick/efficient, no fuss. Staff including parking staff were friendly and helpful. The restaurant and kiosk were handy, good food and reasonable prices. The ATM machine outside the hotel was convenient. I enjoyed my stay for sure. Thanks, Tenny

4.0/511 Sep 2016

muhammad

great location, surrounded by many Factory outlets and culinary outlets.

4.0/522 Apr 2015

Mohamad Hidayat • Family Trip

The location of the hotels is strategic to those love shopping. The hotel staff is very helpful and friendly. The room is neat and the food is excellent. Highly recommended hotel at Bandung.

3.0/56 Mar 2018

Verified traveler

設備は古いが清潔で快適。コンビニが1階にあるので便利。中心部にあるので徒歩で食事に行ける。朝食は種類が多くおいしかった。

3.0/516 Apr 2017

Brian Michael

The owners of the hotel must cherish their staff. They are the ones who have to face guests' grievances because Serela Riau rooms are falling apart. Power points dont work, electric kettle is faulty, air-conditioning is noisy and rooms need refurbishing. Great showers, house-keeping, guest relations and front office staff. Compared to Serela Merdeka, Serela Riau needs to catch up in terms of rooms' facilities.

3.0/515 Apr 2017

SEOJIN • Family Trip

드라이기가 없다 냉장고도 없다 콘센트가 없다

3.0/528 Dec 2016

Verified traveler • Family Trip

The bathroom is small and need improvement. Linens not clean.

3.0/51 Aug 2016

Bambang

Baru pertama kali saya menginap di hotel Serela Riau. Ternyata lokasinya sangat bagus untuk jalan-jalan di kota Bandung karena dekat ke tempat-tempat wisata kuliner dan shopping karena di sekitar hotel banyak factory outlet. Kamarnya cukup nyaman dan staff hotel juga ramah dan sopan.

2.0/55 Sep 2018

Fitri

A little bit argue about hospitality with restaurants staff. The waitress in the restaurant have not really nice attitude. The breakfast also not so good taste. And not varieties breakfast.

2.0/51 Sep 2018

Anita • Family Trip

On the down side, we were quite disappointed that the towels got stains, so luckily we brought our own towels. The bed got few strains of hair. We had to remove them manually one by one. On the good side, our room was clean though, so we are ok with it. I opted to stay at Serela Riau because of it's close proximity to the factory outlets and food. It's centrally located and has free parking.

2.0/55 Nov 2013

adji

sesuai dengan judul saya...tidak mencerminkan riview dari trip advisor winner...kamar mandi kurang bersih...jendela kamar tidur sealant kacanya kurang rapat sehingga bising....kamar koneksi tidak dikunci...sehingga bisa dibuka orang lain yang menginap....check in 2 kamar dari jam 13:00 satu kamar cepat...15 menit....satu kamarnya lagi jam 15.00 saya baru dapat kunci...saya rasa overall....breakfast...standart.....ya layaknya hotel ini berbintang 2 saja...perhatikan riview hotel dr tripadvisor....baik2 sebelum anda kevewa....

1.0/521 May 2025

Michael • Family Trip

I got the first impression that this hotel is really bad, was when the handle on the shower fell off. From there it was just downhill. The air-conditioning is so loud that you don't hear the road noise. I and my son was asked to move rooms after the first night, so the hotel can fix the floor. Why did the hotel put us there in the first place if they knew we had to move. To an even worse room. The door lock was broken. The safes in the rooms were broken. There is no hot water in one rooms shower and no hot water in the sink of the other room. This hotel was once really nice but no maintenance has been done. There are better hotels for the same price.

1.0/510 Dec 2023

Verified traveler • Trip with Friends

this is the worst hotel I have ever stayed in the middle of Bandung city. I really regret having chosen this hotel for my weekend trip with friends. I booked 2 rooms at this hotel. However, the condition of the 2 rooms we stayed in was very far from expectations. the cleanliness and comfort of the rooms is very far below what it should be for a 3 star hotel. the rooms are not equipped with mini bar facilities. in the bathroom there is no proper bath soap available. there is only 1 small bar of soap that can only be used by one person to shower. The shower and sink faucets were worn out making them difficult to use. The drain in the bathroom was also clogged, so the water from bathing pooled in the bathroom all the way to the bottom of the toilet. A bathroom with marble walls and floors that should feel comfortable and luxurious, turns out to be disgusting. because the marble walls and floors were not cleaned properly, so many parts were black and mossy. The bed sheets and blankets should also be replaced because they have lots of disgusting stains. The room I stayed in also felt very noisy during the day and at night. There were banging sounds from the top floor which served as a function room. The crashing noises really disturbed my rest. The room I stayed in also didn't have a proper view out. The window faces the center of the building's roof. The room corridor also looks dark and gloomy with a damp smell and feels stuffy. The carpet in the corridor also looks rotten.

1.0/53 Jul 2018

Verified traveler

I confirm chosing no window, since it was the cheapest they have for a night stay. For a four star hotel, as claimed, I was pretty sure about it until...we entered room 208. Dammed! Air conditioned was absolute noisy! The room feels dampish and smells like fungus, lightingd were too dimmed, and what makes it dammed complete was the linking water all over the bathroom floor from the toilet flush which keeps on running. And that day, I had to apologize to my family for bad recommendation.

1.0/53 Feb 2016

lies

Tarif hotel di expedia kok sama dgn kt beli lsg ke resepsionis. What's expedia are for

Popular Facilities

WiFi

24-hour Front Desk

Elevator

Meeting Facilities

InDOnesia CARE

Public Facilities

Smoking Room

Air Conditioning

Elevator/Lift

Public WiFi

Restaurant

Parking (Free)

Pets

No Pets Allowed

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Tours

24-hour Front Desk

Health & Beauty

InDOnesia CARE

Spa

tiket CLEAN

Business Facilities

Business Center

Gift Shops or Newsstand

Info

Weekly/Monthly

Hotel Policy

No PCR required

Hotel staff has been vaccinated

In-room Facilities

Shower

Transportation

Tours/Ticket Assistance

Connectivity

Television

Free WiFi

Location

See maps

View on maps

Jl. LLRE. Martadinata No.56, Riau, Bandung 40153

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in15:00-23:59

Check-out12:00

Minimum Age for Check in is 17 Years old

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 5 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.

Deposit

Guests no need to pay a deposit at check-in.

Age

Guests of all ages are welcome to stay.

Breakfast

Breakfast is available from 06:00 - 10:00 local time.

Pets

No pets allowed.

Smoking

No smoking room.

Alcohol

No alcohol drinks allowed.

About Serela Riau

Serela Riau by KAGUM Hotels presents a cosy accommodation located just a 5-minute walk from Bandung's famed shopping outlets along Riau Street. The hotel also offers a spa, a karaoke and meeting/banquet facilities. Free WiFi is accessible in all areas of the property.

Featuring a modern classic decor the air-conditioned rooms at Serela Riau by KAGUM Hotels is fitted with carpet flooring and a seating area with a window overlooking the city. Each one comes with a flat-screen cable TV, a personal safe, a wardrobe and tea/coffee making facilities for guests' convenience. The en suite bathroom provides a hot and cold shower as well as free toiletries.

The on-site Kookaburra Restaurant serves daily breakfast as well as an array of international favourites from the a la carte menus for lunch and dinner. Tasty light bites and refreshing drinks are served in a relaxing atmosphere at Flamingo Lounge.

Other facilities available at this hotel include a well-equipped fitness centre and a dedicated kids' club. There is also a 24-hour front desk where guests can get assistance with laundry requests, access to the business centre and car hire at additional charges. Guests who drive can take advantage of the free parking facility nearby.

Bandung Indah Plaza is a 5-minute drive from Serela Riau by KAGUM Hotels while Bandung Railway Station is reachable within a 15-minute drive. Getting to Kertajati International Airport will take around 2.5 hours by car. Airport shuttle service is available at a fee.

Room Type and Price

Thu, 15 Oct 2026 - Fri, 16 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children

General Information Serela Riau by KAGUM Hotels

About Serela Riau by KAGUM Hotels

Serela Riau by KAGUM Hotels is a 3-star accommodation offering maximum comfort in the heart of Bandung. Boasting an elegant modern-classic design, this hotel is located just a short walk from Jalan Riau, which is widely known as a popular shopping and culinary hub in Bandung. Each room is designed with carpeted floors, equipped with air conditioning, a seating area with city views, flat-screen cable TV, a personal safe, and tea and coffee making facilities.

The private en-suite bathroom is equipped with a hot and cold shower and free toiletries. Additionally, the hotel offers free WiFi access throughout the premises to ensure t-mates stay connected during their stay.

Why Stay at Serela Riau by KAGUM Hotels

This hotel is highly ideal for various types of travelers, from shopping enthusiasts to business travelers. Its highly strategic location makes it easy for t-mates to reach popular shopping centers like The Crown Premium Outlet within a short walk. In addition to being close to shopping venues, the hotel is also located close to green open spaces such as Taman Pustaka Bunga and Taman Lansia. Equipped with excellent on-site facilities like a spa, a fitness center, and a restaurant, this accommodation offers a complete comfortable stay.

Location and How to Get There

Located on Jl. LLRE. Martadinata No.56, Riau, Bandung, this hotel is highly accessible using various modes of transportation. For t-mates arriving by train, Bandung Station is about a 15-minute drive from the property. If you are flying via West Java Kertajati International Airport, the overland trip will take approximately 2.5 hours by car. The hotel also provides airport shuttle services at an additional charge. Meanwhile, the popular Bandung Indah Plaza shopping mall can be reached within a 5-minute drive.

Room Rates and Types

Serela Riau by KAGUM Hotels offers various choices of comfortable air-conditioned rooms with modern classic designs. Each room has been equipped with supporting facilities such as a seating area with city views, flat-screen cable TV, a safe, a wardrobe, and tea or coffee making facilities. To find out the latest room rates and book the room type that best suits your vacation plans, t-mates can check directly through the tiket.com app.

Enjoy Various Facilities at Serela Riau by KAGUM Hotels

Spa

Pamper yourself after a long day of activities with a relaxing spa service at the accommodation to restore your body's freshness.

Fitness Center

For t-mates who want to stay active and maintain their fitness during vacation, this hotel provides a gym area with complete workout equipment.

Meeting Facilities

Supporting the smooth running of your business agenda, this hotel provides comfortable modern meeting rooms complete with supporting facilities.

Tourist Attractions Near Serela Riau by KAGUM Hotels

Upside Down World Bandung

A unique, interactive selfie tourist destination with rooms decorated entirely upside down, located about 1.1 km from the hotel.

The Crown Premium Outlet

A popular fashion shopping center offering a wide selection of quality products, located just 213 meters from the accommodation.

Culinary Spots Near Serela Riau by KAGUM Hotels

Kawan Kopi Cimandiri

A cozy hangout place with a variety of delicious coffee selections and tasty snacks, located only 256 meters from the hotel.

Tips for Staying at Serela Riau by KAGUM Hotels

Check-in Time: The check-in process at this hotel starts from 15:00 to 23:59, while the check-out time is at 12:00 local time. Please make sure to bring a valid ID card during check-in.

Transportation/Activities nearby: Since the location is very close to the shopping centers on Jalan Riau, you are advised to take a leisurely walk when exploring the surrounding factory outlets to avoid Bandung's city traffic.

Why Book on tiket.com

Planning your vacation to Bandung is now easier and more practical with tiket.com. You can get the best room rates with various budget-friendly promotions. Enjoy the convenience of planning your trip with the Simple Reschedule and Refund features from tiket.com if there is a sudden change in plans. A safe and comfortable vacation is now in your hands!