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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from noon - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 1 year old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Up Hotel
With a stay at Up Hotel, you'll be centrally located in Naples, a short 7-minute walk from Spaccanapoli and 15 minutes by foot from Naples Underground. This hotel is 1 mi (1.6 km) from Naples National Archaeological Museum and 1.7 mi (2.7 km) from Castel Nuovo.
Up Hotel Facility and Service
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a banquet hall, and a vending machine.
Up Hotel Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Restaurant and Cafe
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.





