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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Sandy Shores at Sandcastles

Saint Ann, Jamaica

The Fun Awaits

Perfect for nature loversOnly 388 m to Mahogany Beach and 773 m to Turtle River Park

Tourist attractions nearbyOnly 2.2 km to Mystic Mountain and 3.7 km to Dolphin Cove

Near shopping centersOnly 584 m to Ocho Rios Craft Park and 1.1 km to Taj Mahal Mall

Reviews

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1.5/5

TerribleFrom 2 reviews

2.0/53 Oct 2019

Darnell • Family Trip

Many of the rooms for various different hotels in the area are often marked with different names, which imply it is a separate property, though this is misleading. Unfortunately, Sandcastles, where I have stayed previously, practices this. Though the room is called "Sandy Shores", this "property" is just another room at Sandcastles Hotel. If like myself you have problems, this becomes a deal breaking detail. The first day in this room, we had no hot water. This was eventually sorted out, but unprofessional nonetheless. The second day was definitely the deal breaker, as power was lost to the entire block we were staying. Power was loss around noon, and wasn't restored until after 8 pm. Prior to this, I spoke with the front desk about the inconvenience, and that as we had an infant, being without electricity for this many hours was unacceptable. They offered to bring us some hot water to help with care of the child, but advised though they couldn't give an exact time for when power would be restored, "promised" it would be back later that night. I advised the only fix is to switch rooms/blocks, but was informed this a "private" property, and is not managed by Sandcastles, thus they cannot modify the reservation. This blew my mind, as nowhere in the listing is this mentioned. This is a critical detail, and should be disclosed. I reached out to Expedia, whom began the room switch process, but the power came back during the call, so no changes were made. This practice should stop.

1.0/520 May 2018

Sandi

Running late, called ahead to notify front desk of arrival around 8:30 pm. When arrived, had to wait for someone to escort us to room, which turned out to be a studio, garden view, when I booked deluxe, ocean view. Told due to renovations this was all that was available. Booked for 5 adults and property manager who was communicating with "reservations" told us to try to fit in studio with 1 King bed, and 2 twin beds in loft. Refused, and about another 30 minutes was given an additional room in D block, with rest of our party in studio in A block. Both rooms had several live cockroaches running all over. The room in D block had fan blowing only from a/c unit, no cold air the entire stay. Too exhausted to wait another hour for hotel to sort out. Next day when tried to access beach, found entrance from hotel closed due to renovations. Had to walk out onto main road, through shopping area to get to beach and back. Upon checkout, exactly 10:57 am housekeeper arrived, and loomed in doorway until we removed our belongings. Asked at front desk for manager, clerk called someone who wouldn't speak with me, but gave name and phone number to call. I called several times no answer. Very disappointing. Very unprofessional. Shameful. Low point of vacation. As a frequent visitor to the north coast who encourages my U.S. friends to visit Jamaica, I will definitely steer them away from this hotel.

Popular Facilities

WiFi

Fitness Center

Airport Transfer

Free Parking

Sports & Recreation

Picnic Area

Garden

Fitness Facilities

Public Facilities

Accessible Parking

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

Concierge Services

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

Connectivity

Free WiFi

Wired internet (Free)

Location

See maps

Main Street, Ocho Rios, JM

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-8:30 PM

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property is professionally cleaned.

About Sandy Shores at Sandcastles

Sandy Shores at Sandcastles Location
When you stay at Sandy Shores at Sandcastles in Ocho Rios, you'll be on the beach, a 4-minute drive from Ocho Rios Fort and 5 minutes from Mystic Mountain. This family-friendly hotel is 0.6 mi (0.9 km) from Turtle Beach and 3 mi (4.9 km) from Dunn's River Falls.

Sandy Shores at Sandcastles Facility and Service
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Sandy Shores at Sandcastles Rooms
Make yourself at home in one of the air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Restaurant and Cafe
At Sandy Shores at Sandcastles, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Room Type and Price

Fri, 07 Aug 2026 - Sat, 08 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children