Hotel>Kanagawa>Hakone>Hotel Marroad Hakone

Exterior & Views 1, Hotel Marroad Hakone, Hakone

Public Area 2, Hotel Marroad Hakone, Hakone

Bathroom 4, Hotel Marroad Hakone, Hakone

Food & Drinks 5, Hotel Marroad Hakone, Hakone

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General Info

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Location

Accommodation Rules

About

Hotel

Hotel Marroad Hakone

Hakone, Kanagawa

The Fun Awaits

Perfect for nature loversOnly 741 m to Gora Park and 932 m to Hakone Miyagino International Trout Fishing Ground

Comfy place to relax and rechargePamper yourself with a sauna.

Dining service availableNo need to go out for meals! This accommodation provides a restaurant.

Near shopping centersOnly 2.7 km to Owakudani Kurotamagokan

Nice location! Near public transportOnly 542 m to Hakone Tozan Cable Car and 827 m to Hakone Gora Station

Suitable for your business tripStay productive with business facilities.

Reviews

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4.5/5

FantasticFrom 5 reviews

4.6/513 Oct 2023

This is the last time I stayed here. The location is quite strategic because it is close to restaurants and amazing restaurants. But for the staff, they have a very kind guy, especially for the driver who will help us so much. The room size was large. The food is interesting and the vibes are very cool. The place has a cool vibe. The bathroom looks old, and there are variable water pressures. The breakfast we got was unusual with a unique experience, they have a Japanese restroom. The condition of the hotel is not very well maintained. It has a great location, the area is beautiful, and so much transportation, particularly for transportation around.

4.6/526 Jun 2023

We stayed two nights here. Our room had a wonderful mountain view. The ocean was also very pleasant with an open space in the fresh air. We enjoyed bathing in the evening and again in the morning and never used the bathtub or shower in our room. The only problem was that the food was out of our price range so we went somewhere to eat.

4.6/528 Jun 2022

The hotel is difficult to rate. One of the rooms is enormous and extremely cozy. On the other hand, everything requires an upgrade to an upgraded standard. The hotel is clean, and the staff is extremely helpful. To get to the hotel, either call for a pickup at Zakone Station or take the cable car to Koenkami Stop and walk a few hundred meters to the hotel. Breakfast is ordered the day before and delivered at the table the next morning at the agreed time. Breakfast is good, but coffee could be better. We also tried the set menu of courses. Dinner was a reasonably priced choice, but it was good. According to our opinion, they could have slowed down a little and left a little break between the dishes. The menu is inspired by the French kitchen, which we also found odd when in Japan. We would have preferred a Japanese inspired kitchen. However, the restaurant is a good practical option after a long day of hiking in the national park. The starting thermal bath and sauna area is functional but in serious need of renovation. The outdoor area is the greatest part. The size of the rooms, the comfortable hotel, and friendly personnel would give this hotel 5 stars. I only have 3 stars for this review due to the extreme lack of maintenance.

4.4/54 Aug 2022

I adored the hotel overall. My disappointment was that we only had a few hours to get there. Well, as many people have pointed out, the hotel is a little antiquated unless you enter the rooms. And once you realize that it is an old motel, you may as well adore it. It has an old-world charm. Very large rooms by Japanese standards, nicely furnished, and in a lovely location. What else can you possibly want? Even the rooms' robes, which are in three sizes, are printed, rather than the standard white ones found in other Japanese hotels. The Zakone ropeway gate is about a 30-minute taxi ride away, it is in a hilly area, and the day we checked in, it was raining. The onset center is on the and floor, and the Est level is the one for onset, a spa, and a tennis court. Zakone is a city of onset, which is a naked method of public bathing. The resort has therefore, obviously one. It also offers free massages using motorized chairs and a spa. Tried the full-body massage chair, which I particularly needed due to my extensive walking distance and it was not a 5-course meal the following day. There is no coin laundry in the hotel. And boy, someone must learn how to present food from Japan. There is

4.4/517 Feb 2022

The hotels we wanted weren't our first choice, but they weren't booked. We had requested a pleasant view and had been pleased to pay in full when we made the reservation, but we were given a room with a small dormer window that faced away from the mountains and was dark, even during the day. When we checked in, my husband and teen son promptly went out for a few hours and took the one key they had given us. I went to the front desk to request an extra key, but they said there was only one key per room. So I wouldn't go outside until they returned. I did inquire if I went for a walk could they just let me in when I got back, but they said they wouldn't. There were enormous mosquitoes in the room, which we didn't discover until we switched off the lights. Because there were warnings about dengue fever in this area, they might have placed insect screens on the windows. Breakfast was included and the time slot had to be reserved at check-in. It included risotto and croque monsieur, which was a bit strange, but the meals were large. Our room was clean, but some parts of the hotel were somewhat run down. Tennis courts and outside entrances were closed, and the corridors outside smelled musty and moldy. We peed at the outdoor end and

Popular Facilities

WiFi

24-hour Front Desk

Restaurant

Pet-friendly

Luggage Storage

Free Parking

Sports & Recreation

Arcade/Game Room

Pets

Service Animal Allowed

Public Facilities

Public WiFi

Hot Spring/Onsen

Fire Extinguisher

Restaurant

Vending Machine

Parking (Free)

Hotel Services

Hotel Safe

Luggage Storage

24-hour Front Desk

First Aid Kit

Other Facilities

Security

Bar/Lounge

Smoking Area

Food & Drinks

Continental Breakfast

Health & Beauty

Doctor on Call 24-hour

Sauna

Business Facilities

Gift Shops or Newsstand

Hotel Policy

Non Smoking

Transportation

Shuttle Service

Connectivity

Free WiFi

Location

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1320 Gora,足柄下郡箱根町強羅1320

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Any additional people that are not included in the original reservation are not allowed to stay.
Dinner starts at 06:00 PM.
It gets cancelled after 06:30 PM and no refund will be provided.
Guests who reserved a room with dinner must check in before 05:00 PM or dinner cannot be served and no refund provided.
The property might not be able to provide special food regarding allergies or special dietary requests.
There will not be cleaning service provided for guests staying more than 1 day.

Check-in Procedure

Check-in15:00

Check-out11:00

Want to check in early? Fill out the Special Requests form on the booking page.

About Hotel Marroad Hakone

Experience an abundance of unparalleled facilities and features at Hotel Marroad Hakone. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Hakone becomes even more accessible, thanks to the shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring safety deposit boxes.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Hotel Marroad Hakone, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within Hotel Marroad Hakone offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Marroad Hakone. At Hotel Marroad Hakone, guests can access vending machines that provide light snacks and beverages 24 hours a day.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting sauna before you depart.

Room Type and Price

Sat, 12 Sep 2026 - Sun, 13 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children