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Brown Hotel

Astana City, Astana

Reviews

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4.5/5

GoodFrom 20 reviews

5.0/55 Jul 2019

Verified traveler

I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.

5.0/510 Nov 2018

Louis

Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.

5.0/519 Oct 2018

Esther

I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!

5.0/529 Aug 2017

Victor

This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.

5.0/519 Aug 2017

Verified traveler

좋았어용 직원분이 택시 불러주셔서 공항까지 편하게 갔습니다

5.0/58 Jun 2017

Francis

Hotel bien situé avec un arrêt à proximité. De la ligne 10 qui dessert l'aéroport, Accueil sympathique par le personnel dont certains membres parlent anglais et aide pour appeler le loueur de voiture qui était en retard ; petit déjeuner bon et copieux, internet fonctionne bien

5.0/57 Jun 2017

volha

clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food

5.0/519 May 2017

Павел

Почти всё хорошо, но очень плохой интернет, очень-очень плохой интернет. Мне стыдно, что у нас в столице до сих пор есть отели с таким медленным интернетом. Нет сейфа, хотя всё остальное как будто в отеле 4*. Бутылка воды в номере действительно не помешала бы, как писали в других отзывах. О хорошем: рядом недорогая круглосуточная столовая Тагам, недалеко круглосуточный супермаркет Мир Вкуса и там же кулинария. Рядом остановка автобуса в аэропорт (весь путь ровно час). Разрешили выселение на 2 часа позже бесплатно. Москитная сетка на окнах. В целом очень хорошо за такие-то деньги (38 евро/ночь).

5.0/516 Apr 2017

Luba

The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.

5.0/526 Dec 2016

Verified traveler

위치는 관광지와 조금 떨어져 있지만 깨끗하고 직원들이 매우 친절합니다.

5.0/511 Dec 2016

Pavel

Отель просто прекрасный! Обалденное отношение, стараются чтобы Ваше пребывание в отеле было максимально комфортным! Я просто в восторге, ездил в командировку в Астану (из Москвы), заселили сразу же, номер чистейший, зубной набор, шампунь, мыло, халат, тапочки, все полностью укомплектовано, меняют каждый день, ортопедический мягкий матрас, завтрак в номер, маленькие приятности от отеля, удобное расположение (до любом точки по городу доезжал максимум за 400-450 тенге). Отель не то что стоит своих денег, он их многократно превосходит, отношение просто великолепное, лучше чем к родственникам). Отель небольшой, но очень уютный. Остался очень доволен и впредь буду останавливаться только тут. Успехов и процветания этому отелю!! Очень советую!

4.0/513 Aug 2018

Dan

No surprises - everything is like expected - and worth what you pay for this hotel.

4.0/518 Jul 2018

Verified traveler

Hôtel accueillant, près de Respubliqua avenue, une avenue principal avec restaurant, bureaux de change, musée, etc... ou la plupart des bus passent

4.0/54 Oct 2017

Verified traveler

Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice

4.0/520 Sep 2017

MICHAEL

a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/

4.0/52 Jul 2017

Verified traveler

Room was clean and Internet was usable normally. Breakfast comes out on the plate, but as I have heard, the amount is large. There were many sweet things, but it was delicious.

4.0/512 Jun 2017

Timothy • Couple Trip

This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.

4.0/510 Jun 2017

Lech

bardzo dobre pokoje za tą cenę , śniadania nie polecam , nie moj gust choć panie serwujące przemiłe

4.0/519 Apr 2017

Sergey

Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.

2.0/519 Jul 2017

Verified traveler

Zuerst dachte ich, dass es ein hübsches sauberes kleines Hotel in Mitten der Stadt Astana ist, leider stimmte das nicht wirklich. Es ist meiner Meinung nach nur zur empfehlen, wenn man da max. 2 Tagen verbringen möchte und entweder kasachisch oder russisch spricht. Es gab in dem Zimmer 1Wasserkocher, 2Tassen und 2Gläser, die täglich nach Gebrauch gewechselt wurden. Die Handtücher wurden zwar fast täglich -je nach Gebrauch- gewechselt doch nicht die Bettwäsche. In den 15 Tagen meines Aufenthaltes wurden diese nur 2x gewechselt. Ein Kühlschrank wurde mir nach 10 Tagen im Zimmer reingestellt, ohne jegliches Info. Nach Kräften wurde mir zwar geholfen, aber die Sprachbarriere war deutschlich zu spüren von den 4 Rezeptionisten. Am Ende wurden mir eine Strafe aufgelegt, weil die in den Räumen vorhandenen Morgenmäntel nach 15 Tagen doch schmutzig geworden waren (Make Up).Die Rezeptionistin konnte weder Englisch noch Deutsch aber die Wörter "fine" oder "Strafe" gehen auf ein mal doch. Auf russisch versuchte sie mir zu sagen, dass es eine Kamera gibt und alle Gespräche aufgezeichnet werden, aber was das mit den Morgenmäntel zu tun hat, hab ich immer noch nicht verstanden. Es ist NICHT mit den europäischen Hotels vergleichbar.

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

24-hour Front Desk

Accesibility

Wheelchair Accessible

Info

No Elevators

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

tiket Green

Connectivity

Free WiFi

Location

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Gabdullina str. 20/1, Astana, KZ

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

About Brown Hotel

Brown Hotel Location
A stay at Brown Hotel places you in the heart of Astana, within a 5-minute drive of Kenesary Khan Monument and Gorky Russian Drama Theatre. This hotel is 0.9 mi (1.5 km) from Kalibak Kuanyshev Kazakh Drama Theatre and 1 mi (1.6 km) from Kazhimukan Munaitpasov Stadium.

Brown Hotel Facility and Service
This smoke-free hotel was built in 2015.

Brown Hotel Rooms
Make yourself at home in one of the 17 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Restaurant and Cafe
Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 8 AM to 10 AM for a fee.

Room Type and Price

Fri, 17 Jul 2026 - Sat, 18 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children