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Exterior & Views 1, The Veil, Astana City
Bedroom 2, The Veil, Astana City
Bathroom 3, The Veil, Astana City
Food & Drinks 4, The Veil, Astana City
Others 5, The Veil, Astana City
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Hotel

The Veil

Astana City, Astana

The Fun Awaits

Near shopping centers
Near shopping centersOnly 3.5 km to Keruen and 4.7 km to Khan Shatyr

Reviews

See all
4.8/5
FantasticFrom 18 reviews
5.0/510 Sep 2025
nikhil • Solo Trip
The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.
5.0/54 Mar 2025
Alexander
alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll
5.0/524 Feb 2025
Hyoung Jun
This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again
5.0/527 Sep 2024
christina • Trip with Friends
Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.
5.0/520 Aug 2024
Verified traveler • Couple Trip
Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.
5.0/524 Jun 2024
Khaled • Trip with Friends
Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom
5.0/525 Mar 2024
Nick
The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect.
5.0/524 Mar 2024
Dusan • Solo Trip
A very unique hotel, with stunning views and closeness to the city centre!
5.0/59 Feb 2024
Verified traveler
Absolutely recommended! The only negative thing was that I can say there was lack of comfort chair on the lobby area. So nice designed very stylish hotel. You may want to spend more quality time there…
5.0/59 Sep 2023
Sergey
Exclusive modern designers hotel with huge beautiful rooms, all in wood panneling, high seilings, very close to the government quarters on rhe river bank. Very good 4 restaurants 8n different styles. Spa. Fare pricing.
5.0/526 Jun 2023
Kristina • Family Trip
Staff is friendly, helpful and professional attention to details is seen everywhere Hotel is beautiful and unique, not like any other hotels Located close to everything you may need
5.0/510 Apr 2023
Vladlen • Family Trip
Amaizing hotel in Astana. Service was fantastic. Incredible cousine. I recommend it
5.0/521 Dec 2022
Assima • Solo Trip
Friendly and accommodating staff
5.0/518 Dec 2022
David • Solo Trip
this hotel is outstanding
4.0/57 Dec 2023
Alexander
It was reasonably good. Price fits expectation. Certainly clean. Restorable are good but very expensive.
4.0/527 Aug 2023
Verified traveler • Family Trip
Great for Singles and couples
3.0/515 Dec 2023
Sean • Couple Trip
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2 days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.

Location

See maps
maps
Zhalayyri street 4, Astana, KZ
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

About The Veil

The Veil Location
A stay at The Veil places you in the heart of Astana, within a 5-minute drive of House of Ministries and Supreme Court of the Republic of Kazakhstan. This luxury hotel is 1.6 mi (2.6 km) from Schoolchildren's Palace and 1.7 mi (2.7 km) from Singing Fountain.

The Veil Facility and Service
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

The Veil Rooms
Make yourself at home in one of the 47 air-conditioned rooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.

Restaurant and Cafe
Grab a bite to eat at Di wang, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Room Type and Price

Thu, 16 Jul 2026 - Fri, 17 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children