Hotel>Kwale>Msambweni>Ukunda>Diplomat Diani Beach Resort

Bedroom 1, Diplomat Diani Beach Resort, Msambweni

Public Area 2, Diplomat Diani Beach Resort, Msambweni

Bathroom 3, Diplomat Diani Beach Resort, Msambweni

Food & Drinks 4, Diplomat Diani Beach Resort, Msambweni

Sport & Beauty 5, Diplomat Diani Beach Resort, Msambweni

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General Info

Reviews

Location

Accommodation Rules

About

Aparthotel

Diplomat Diani Beach Resort

Ukunda, Msambweni

The Fun Awaits

Suitable for your business tripStay productive with business facilities.

Reviews

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2.8/5

OkayFrom 16 reviews

5.0/518 Dec 2019

Yana • Couple Trip

Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet

5.0/59 Dec 2019

Verified traveler • Solo Trip

A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.

5.0/526 Nov 2019

Yana • Couple Trip

Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet

4.0/519 Jan 2021

Catherine • Solo Trip

Am Anfang gab es Schwierigkeiten wegen der Buchung, weil erst wurde ich vom Taxifahrer ins Bright Star gefahren. Nach langer Diskussion wurde ich dann in das Diplomat hotel gefahren. Da war natürlich alles super und sauber

4.0/53 Jan 2020

Verified traveler • Trip with Friends

The hotel didnt have my reservation placed so I had a problem in the beginning.But the supervisors was friendly and helped us sort out the issue. Overall the other days run smoothly once we had our room the next day.

4.0/56 Dec 2019

LenseYadete • Couple Trip

I had a great time. Very welcoming and comforting stuff. Available 24 hours attending our needs. Property is clean and the rooms are also ok. The tap water is soo salty, couldn't even wash my mouth with it. My only disappointment is the breakfast menu. Only one or two meals are available due to lack of ingredients. But the shefs tried to make the best from what they had. But all in all, we had a great time.

4.0/522 Mar 2019

Verified traveler • Trip with Friends

Very nice breakfast well done staff friendly,good rooms apart from bath room no cold water well equipped kitchen .

3.0/52 Jan 2021

Manon • Family Trip

Ok for 3 nights. The breakfast included is minimal We didn’t have hot shower but was ok because it was hot too. Lots of power breakdown during the stay. The swimming pool is ok but sunbed very old. The staff is friendly. Room clean. No mosquito net during our stay. Just 10 minutes walk from the beach.

2.0/55 Jan 2020

Ivo • Solo Trip

Located a bit away “from everything”. One guy at reception was very service minded, the rest terribly slow. Things not to like: Breakfast is from 7:30 to 10, but if you come after 9 half the dishes are gone including juice. On request for more I was given the same answer two days in a row; get up earlier! Seriously...? WiFi is terrible, on/off every 5 seconds. The drinkingwater they provide in rooms taste like 1942. Water in shower/tap is salty. In total quite a boring place that will never reach any form for heydays. Will not stay again.

1.0/56 Feb 2020

Majbritt • Trip with Friends

Hotellet var overbooket, så de kunne ikke tilbyde os det vi havde booket, ej heller en seng hver. Vi har også sendt en klage til hotels.com vedrørende dette, men mangler fortsat svar.

1.0/57 Jan 2020

Verified traveler

We should have been able to predict how bad it would be by the fact that the hotel did not respond to two messages from us and repeated phone calls before we arrived. We should have cancelled then and there. We had selected the option to pay the hotel directly, and when we checked in (late at night) we were given the impression that we had to pay the full amount upfront. So we did. Huge mistake. The WiFi did not reach our room, despite being promised WiFi in our room and all public areas. Even in reception, the WiFi would keep cutting out. Electricity kept cutting out too. The fan in our room was fixed to the wall in an awkward way that did not allow us to position it to blow on us. The lights in the flat were red (yes, seriously, red!) so we couldn't even read in the evening. The breakfast was awful, and the cutlery provided was dirty (it had bits of food on it - disgusting). Turns out, we were the lucky ones. Other guests were complaining that they did not even have water in their room to shower. Other guests were turned away because they were overbooked (despite having already paid online). The manager's attitude was horrific. His response: "This is Africa." Long story short, Expedia arranged for us to relocate to another hotel. However, Diplomat Diani Beach Resort has still failed to refund us for the nights that we did not stay there, despite being instructed by Expedia to issue us with a refund. Stay away, and definitely don't pick the pay direct option.

1.0/528 Dec 2019

Verified traveler • Couple Trip

I don't know where to start. First at all, it is not resort. It is like apartment village. When we checked in, they tried to give us a tiny room with single bed without fan (we booked studio with kitchen). We did not accept it, they gave us another one. Room was dirty. Fan or wifi did not work. Kitchen had 2 plates and cups, no stove or even water heater. Sink did not come water. Shower comes salty water directly from ocean. Laundry service by hands, dirty towels and sheets. It is not beach front, you need to walk 7min to beach middle of bush. Breakfast. Cold beans, cold pasta, chapata, sausage, cabbage, eggs. Bread sometimes, nothing to put on. One time had raw meatballs. If you are vegetarian, there is nothing for you to eat. First day we arrived we were tired and wanted to eat in “resort restaurant". They had many pages menu, but only they could serve was chicken, rice and fries. Total 8usd plate 1 chickenleg and rice, you have to wait 1,5 hours to come. Waiters brings the bill for you at the same time with a food, and rushing you to pay before you even touch your plate. Second and third night same thing, only chicken. We spoke directly with manager, that go supermarket and buy vegetables,meat, fish.. 4 nights, had only chicken. Waiter begging, please take chicken.. We took tuktuk to ukunda and ate delicious food with 2usd/plate. We asked stove and cooked our meals rest of the days. Bar they served mojito, no ice or alcohol, most bad my life. GO SOMEWHERE ELSE!!

1.0/527 Nov 2019

Catherine • Couple Trip

No water shower not possible we have to find an other place to Stay

1.0/511 Aug 2019

A.K • Family Trip

No mosquito net and couldn't sleep. .. We canceled but no refundation. ..

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Meeting Facilities

Free Parking

Sports & Recreation

Picnic Area

Garden

Rooftop

Snack Bar/Deli

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

24-hour Front Desk

Other Facilities

BBQ Facilities

Food & Drinks

Breakfast Buffet

Business Facilities

Meeting Rooms

Business Center

Conference Center

Accesibility

Wheelchair Accessible

Info

No Elevators

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

Diani Beach Road, Diani Beach, Kwale County, KE

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in12:00 PM-midnight

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

About Diplomat Diani Beach Resort

Diplomat Diani Beach Resort Location
With a stay at Diplomat Diani Beach Resort in Diani Beach, you'll be 0.4 mi (0.7 km) from Diani Beach and 9 mi (14.4 km) from Tiwi Beach. This hotel is 22.5 mi (36.2 km) from Fort Jesus and 24.3 mi (39 km) from Shimba Hills National Reserve.

Diplomat Diani Beach Resort Facility and Service
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Diplomat Diani Beach Resort Rooms
Make yourself at home in one of the 40 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, and housekeeping is provided daily.

Restaurant and Cafe
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Room Type and Price

Wed, 29 Jul 2026 - Thu, 30 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children