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Sport & Beauty 1, Neptune Palm Beach Boutique Resort & Spa All Inclusive, Msambweni
Exterior & Views 2, Neptune Palm Beach Boutique Resort & Spa All Inclusive, Msambweni
Bedroom 3, Neptune Palm Beach Boutique Resort & Spa All Inclusive, Msambweni
Public Area 4, Neptune Palm Beach Boutique Resort & Spa All Inclusive, Msambweni
Bathroom 5, Neptune Palm Beach Boutique Resort & Spa All Inclusive, Msambweni
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All-inclusive

Neptune Palm Beach Boutique Resort & Spa All Inclusive

Kinondo, Msambweni

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.2/5
GoodFrom 21 reviews
5.0/519 Dec 2025
shreeya ‱ Family Trip
All good.😊
5.0/527 Sep 2025
Eileen ‱ Couple Trip
Wow, wow, wow we have just rerurned and there is nothing that we can complain about with this hotel. The location is breath taking, the bungalows are gorgeous with everything you need, and more. Gorgeous linen, comfortable bedding, luxurious toiletries and more, more, more. Hotel grounds beautiful and so well kept by your exceptional gardening team, always smiling and there with a coconut of fresh flowers. The food is exceptional, always fresh and plenty to choose from and akwats served with a smile. Cocktails from the wonderful STANLEY are world class and I'm sure we will see more and more and Stanley and Collins ( another wonderful barman) continue to master their creations. I have to give STANLEY a special mention as nothing, and I mean nothing, was too much trouble and we spent evenings chatting and learned so much about his life and it added something very special to an already amazing holiday. My final special mention goes to beautiful Theresa, always smiling, asking about our day and dancing. From the second she saw us she welcomed us in with a warm hug and served drinks and fresh bitings. The whole team at Neptune Palm are incredible but Stanley and Theresa made our holiday unforgettable and we will be back to see them. If you are wondering whether to book....stop... just book and I can gurantee you will not be disappointed !!!
5.0/511 Sep 2023
Joshua ‱ Family Trip
Excellent!
5.0/513 May 2018
Carlos
El hotel estĂĄ a pie de playa. Las instalaciones son excelentes. Lo mejor la comida y la atenciĂłn del personal, especialmente del grupo de animadores.
5.0/526 Aug 2017
Niels Erik
Pas pÄ aber der stjÊler smiler
5.0/512 Jun 2017
Verified traveler ‱ Couple Trip
It's a great hotel. A little disappointed with the view out to the beach, which is what I had in mind.
5.0/512 May 2016
Tyler
A wonderful location, with excellent service, a beautiful beach on the doorstep and lovely facilities that capture the Swahili feel and provide all your comforts. Highly recommend
5.0/517 Apr 2016
Chad
We had a great stay at this resort. Food was great and the bartenders were extremely friendly.
5.0/512 Apr 2016
Gonzalo ‱ Couple Trip
Me encantĂł la estancia en este hotel. Realmente son 3 hoteles juntos de la cadena, el Palm Beach (que para mi gusto es la habitaciĂłn mĂĄs bonita), el Paradise y el Village, puedes ir a a las zonas comunes de cualquiera de ellos, con lo cual es como un gran hotel con 3 piscinas y varios bares y restaurantes. Todo tiene mucho encanto.
4.0/59 Jan 2021
GrĂ©goire ‱ Couple Trip
Good : -environnement -nice staff -clean -nice rooms Bad : -Bed very very hard -Got really sick because of food
4.0/528 Jun 2019
Fiona ‱ Family Trip
We had a lovely stay at the Neptune Palm with our teenage son, we found the room comfortable with all amenities to be very good. A bit of modernisation would be good but it was clean, the shower was good and the staff were more than happy to help with any requests we had. The food standard & variety was excellent and we all enjoyed our meals. We would happily stay there again, but if we did we would take an iron with us as there are none available. The 2 main negative points were the flies in the daytime, particularly in the restaurants and the hawkers on the beach pestering you to buy their goods or services making it impossible to sunbathe on the beach!
4.0/513 Dec 2017
manuela ‱ Couple Trip
tutto ok.
4.0/519 Apr 2017
Caroline
Pros: The staff was very welcoming. Facility is Well maintained. Would be a great place for honeymooners. Rooms are beautifully done. Their sister hotel next door had more kids at the pool so also family friendly. The food was great, mainly Kenyan inspired. Patrick at the main bar was a great guy with a good attitude. A short taxi ride to several nice clubs. Reasonably priced excursions nearby. Overall, very happy with the hotel. Cons: The shower water pressure was close to none, very low. Parts of shower and bathroom wall was dirty. There was a curio/shops next to hotel with overly aggressive sales people. If you are not a local or from Kenya, beware of them and the prices. If you get the all inclusive, be ready to get bottom of the line drinks. Anything else you pay extra which is pretty much standard in most all inclusive hotels around the world.
4.0/54 Nov 2016
ML
Personnel parfait, serviable et accueillant. Les chambre sont toutefois un peu petites et il manque d'équipement. Le complexe est tres grand mais il y a un manque d'organisation des activités pour l'extérieur. La nourriture etait tres bonne mais aurait pu etre un peu plus variée. La seule deception: es cocktails et boissons: manque de choix, cocktails pas super et avec alcool local et surtout dans des verres sans aucun charme!!
4.0/525 Oct 2016
Verified traveler ‱ Family Trip
Die Hotelbungalows sind geschmackvoll gestaltet und liegen in einer eindrucksvollen Gartenanlage. Zudem verfĂŒgt das Hotel ĂŒber eine ausgezeichnete KĂŒche, weshalb es insgesamt als empfehlenswert einzustufen ist. Negativ sind die vielen HolzwĂŒrmer in der Holzbalkendecke, die bei ihrer nĂ€chtlichen NagetĂ€tigkeit einen derartigen LĂ€rm verursachen, dass man im Schlaf teilweise empfindlich gestört wird. Dem Hotel ist die Problematik bekannt; es mĂŒsste diesbezĂŒglich dringend eine Sanierung durchgefĂŒhrt werden.
4.0/514 Jun 2016
Helge Vatnedalen
A very good experience with friendly and service minded staff. Beautiful beaches and good security. Food was average and could be improved since this is a 4 star hotel. Overall good value for money
3.0/510 Apr 2018
Verified traveler
The hotel is OK, the location is great but a few things need sorting, the wifi could be better, it drops every couple of minutes, and the rooms could be cleaner and some of the facilities such as showers should be updated. I was pleasantly surprised by their food which is quite good for an all inclusive. The kitchen staff were all very lovely and friendly.
3.0/51 Jan 2017
Gunnel ‱ Family Trip
Mycket dyrt, inte prisvÀrt!
3.0/526 Nov 2016
AdĂšle
L'hĂŽtel est trĂšs agrĂ©able. Le personnel est absolument adorable et surtout trĂšs courageux. Cependant, il y a plusieurs points nĂ©gatifs Ă  souligner : - L'hĂŽtel est trĂšs loin de Mombasa et son aĂ©roport, il faut compter en moyenne 2 heures pour y accĂ©der. Il faudra donc prĂ©voir un budget de 100€ AR pour l'aĂ©roport. - Aucun transfert n'est prĂ©vu depuis l'aĂ©roport vers l'hĂŽtel et personne (que ce soit sur le site de l'hĂŽtel ou ExpĂ©dia) ne communique cette information. Vous devrez vous dĂ©brouiller seul. - Lors de mon sĂ©jour, l'hĂŽtel ne prĂ©voyait aucune excursion, encore une fois, vous devrez vous dĂ©brouiller seul si vous souhaitez faire un safari, visiter Mombasa ou faire autre chose. L'hĂŽtel vous enverra vers une petite agence en dehors, Marco Polo (les excursions sont un peu chĂšres et pas de trĂšs bonne qualitĂ©). Cet hĂŽtel est parfait si vous souhaitez vous reposer prĂšs de la piscine.
1.0/526 Oct 2020
NELSON ‱ Couple Trip
Staff da recepcao totalmente despreparado, atendimento da recepção pĂ©ssimo, chegada demorou mais de 30 min para ser atendido precisei de fazer impressĂ”es eles nĂŁo tinham papel nĂŁo trocam dinheiro nĂŁo dĂŁo informaçÔes corretas um descaso com o cliente PÉSSIMO nota ZERO jAMAIS volto e farei questĂŁo de fazer marketing contra

Location

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Diani Beach, Galu Kinondo, Diani Beach, KE
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-midnight
Check-out2:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

About Neptune Palm Beach Boutique Resort & Spa All Inclusive

Neptune Palm Beach Boutique Resort & Spa All Inclusive Location
With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 15-minute drive of Diani Beach and Colobus Conservation. This all-inclusive hotel is 30.1 mi (48.5 km) from Nyali Beach and 0.5 mi (0.7 km) from Galu Kinondo Beach.

Neptune Palm Beach Boutique Resort & Spa All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

Neptune Palm Beach Boutique Resort & Spa All Inclusive Rooms
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Restaurant and Cafe
Stop by the hotel's restaurant, Mnazi Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.

Room Type and Price

Mon, 31 Aug 2026 - Tue, 01 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children