The Platinum 2 Kuala Lumpur by LUMA

A damage deposit of MYR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
When you arrive, kindly proceed to the check-in counter located on the left-hand side of the lobby entrance.This is the check-in counter for Platinum 2 Kuala Lumpur by LUMA.Security deposit for Presidential Suites KLCC Twin Towers View will be MYR 2000, other room types are RM500.Please note that a physical credit or debit card is required for card payment at the reception. Virtual cards are not supported.The swimming pool and wading pool will be closed on 28 July starting from 09:00am to 1:00pm due to scheduled maintenance works.Rooftop sightseeing area remains available for guests to enjoy the Kuala Lumpur skyline.Fire Alarm Testing on 13 August 2026 between 10am - 5pm. During this period, the fire alarm bells will sound intermittently, all lifts will automatically return to the Ground Floor once, and the building exhaust fans will be activated as part of the scheduled testing and protection system operation. No evacuation is required. Please remain calm.This property will not accommodate hen, stag or similar parties.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.