Hotel>Terengganu>Hulu Terengganu>PENGKALAN AJAL>The Serai Cottage (Boutique Hotel)

Exterior & Views 1, The Serai Cottage (Boutique Hotel), Hulu Terengganu

Public Area 2, The Serai Cottage (Boutique Hotel), Hulu Terengganu

Bedroom 3, The Serai Cottage (Boutique Hotel), Hulu Terengganu

Bathroom 4, The Serai Cottage (Boutique Hotel), Hulu Terengganu

Others 5, The Serai Cottage (Boutique Hotel), Hulu Terengganu

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Serai Cottage (Boutique Hotel)

PENGKALAN AJAL, Hulu Terengganu

Reviews

See all

4.4/5

GoodFrom 5 reviews

4.8/54 Feb 2023

I'm very satisfied with my stay here! It is beautifully designed by the owner. It's convenient to park in the city and with friendly staff. However, because of the building, it was a bit noisy early in the morning because the bathroom was designed in an incorrect way making tall people difficult to sit comfortably and the knee stuck against the wall because it was very close to it. The AC was loud and not cold, and the internet was slow. It is not suitable for the elderly or wheelchair users as there is no lift and we have to use stairs.

4.6/54 Mar 2023

I highly recommend this place to others. The room is very nice, the water pressure is really slow, it will take a long time to clean it up after showering.

4.4/57 Jun 2022

I've stayed here before and have always been delighted. The reason is the owner is the owner of the hotel and is really cares about the quality of the hotel located in the small town of Koala Beling. You'll be astonished to discover a small hotel with a pool! So, next time you're driving towards the lake try this place..

4.2/527 Aug 2023

The frontage and communal areas are elegantly designed. The owner cleverly utilized the bungalow space to build this hidden treasure, which is situated in a housing area. It's unquestionably a boutique from the outside. Sadly, the idea is not carried into the rooms. The room's furnishings are sparse and inexpensive like those of a budget hotel. The bathroom is fairly large and clean, but lacking elegance. For instance, they provide a very delicious homemade lemongrass soap, but it's small and has no dish to put it in. It would be beneficial to have a towel rack for wet clothing. The bedroom door is poorly installed, so when you turn off the light in the room, light shines in from all four corners. Despite having a proper blackout curtain, there is a glass window above the bed from the bathroom, so daylight enters the room, defeating the blackout purpose. Service is good, and cleanliness is okay. The pool was drained and in need of maintenance, so check out before you make a reservation if you really want to use it. Overall, this location has great potential as long as they renovate the rooms with better furnishings and finishing touches to live up to it's boutique name.

4.2/54 Feb 2022

We had a terrible experience while staying in this hotel. This place was a treat. Our room, the King deluxe, was lovely and had a king-sized bed and comfy chairs for resting. We tried to unwind because the pool is fantastic. Then came the complimentary bonus of a delicious breakfast and a very gracious host, with additional items like local fruits, snacks and helpful advice. We did not want to leave. Easy drive to Lake Kenya. Even though it doesn't appear to be very tourist-friendly, the neighborhood town has some wonderful restaurants. People are very pleasant.

Popular Facilities

Swimming Pool

WiFi

24-hour Front Desk

Elevator

Accessible Facilities

Free Parking

Public Facilities

Air Conditioning

Elevator/Lift

Swimming Pool

Parking (Free)

Pets

No Pets Allowed

Hotel Services

24-hour Front Desk

Food & Drinks

Refrigerator

Accesibility

Wheelchair Accessible

Hotel Policy

Non Smoking

In-room Facilities

Shower

Connectivity

Television

Free WiFi

Location

See maps

View on maps

lot 10316 lot 10317, Kampung Batu 23, 21700 Kuala Berang, Terengganu

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in14:00-23:59

Check-out12:00

Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 17 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.

Deposit

Guests need to pay a deposit at check-in.

Age

Guests of all ages are welcome to stay.

Breakfast

Breakfast is not available.

Pets

No pets allowed.

Smoking

No smoking room.

Alcohol

No alcohol drinks allowed.

About The Serai Cottage (Boutique Hotel)

The Serai Cottage (Boutique Hotel) offers accommodation in Kuala Berang and located 22 miles away from State Museum of Terengganu.

The property features swimming pool, garden, breakfast on site, parking free, WiFi free, family room, and 24-hour front desk.

Each room is equipped with air conditioner, TV, WiFi, desk, chair, electric kettle, and bottled water. The bathroom comes with shower, toiletries, towels, bidet, toilet, and wastafel.

Guests can enjoy a meal at Cool Blog. Other dining options are also located around the property.

The nearest airport is Sultan Mahmud Airport, 32 km from the property.

Room Type and Price

Tue, 08 Sep 2026 - Wed, 09 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children