See all photos
Ambassador at Grand Velas All Inclusive
Cozumel, Quintana Roo
Perfect for nature loversOnly 3.9 km to Tres Rios Ecopark
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
19
Picnic Area
Pool Table
Mini Golf
Arcade/Game Room
Snack Bar/Deli
Beach Volleyball
Waterskiing
Kayak
Windsurfing
Billiards
Fitness Facilities
Hiking
Diving
Indoor Pool
Outdoor Pool
Yoga Room
Sailing
Garden
Pool Umbrellas
Kids Facilities
6
Babysitting or Childcare
Babysitting or Childcare (Surcharge)
Babysitting or Childcare (Free)
Children's Club
Children's Books and Toys
Children's Pool
Payment Method
1
Cashless Payment
Health & Beauty
4
Hair Salon
Sauna
Steam Room
Spa
Hotel Policy
1
No PCR required
Public Facilities
5
ATM/Banking
Elevator/Lift
Sun Loungers
Grocery Delivery
Parking (Free)
Hotel Services
10
Wedding Services
Express Check-in
24-hour Front Desk
Multilingual Staff
Concierge Services
Luggage Storage
Tours
Newspaper Stand
Porter/Bellhop
Laundry Service/Dry Cleaning
Other Facilities
3
Hot Tub
Smoking Area
Bar/Lounge
Food & Drinks
3
Beach Bar
Private Dining Service
Poolside Bar
Business Facilities
8
Computer
Business Center
Shopping On-site
Gift Shops or Newsstand
Meeting Rooms
Conference Center
Ballroom
Conference Space
Accesibility
1
Wheelchair Accessible
In-room Facilities
2
Towels
Patio or terrace
Transportation
4
Bicycle Rental
Tours/Ticket Assistance
Taxi Service
Shuttle Service
Connectivity
1
Free WiFi
Location
See maps
Carretera Cancun Tulum Km. 62, Municipio de Solidaridad, Playa del Carmen, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees apply for connecting/adjoining rooms and are subject to availability.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
About Ambassador at Grand Velas All Inclusive
Ambassador at Grand Velas All Inclusive Location
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Ambassador at Grand Velas All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Ambassador at Grand Velas All Inclusive Rooms
Make yourself at home in one of the 195 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Ambassador at Grand Velas All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Ambassador at Grand Velas All Inclusive Rooms
Make yourself at home in one of the 195 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.