Hotel>Quintana Roo>Benito Juárez>AVA Resort Cancun - All Inclusive

Sport & Beauty 1, AVA Resort Cancun - All Inclusive, Benito Juárez

Exterior & Views 2, AVA Resort Cancun - All Inclusive, Benito Juárez

Bedroom 3, AVA Resort Cancun - All Inclusive, Benito Juárez

Bathroom 4, AVA Resort Cancun - All Inclusive, Benito Juárez

Food & Drinks 5, AVA Resort Cancun - All Inclusive, Benito Juárez

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General Info

Reviews

Location

Accommodation Rules

About

Resort

AVA Resort Cancun - All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.3/5

GoodFrom 100 reviews

5.0/529 Apr 2026

Susana • Couple Trip

Adult pool was so much fun and relaxing all at the right moments. Spa was spectacular.

5.0/528 Apr 2026

akeem • Family Trip

Overall great property. Food was great, pool area was well maintained and the staff were very friendly. Had a blast doing the obstacle course. Lots of seating options and the food served by the pool was very convenient. Kids also had a blast at the kids club. 10/10 experience.

5.0/528 Apr 2026

Anthony • Couple Trip

The resort is stunning. Everything feels new, minimalist, and food is amazing. If you like contemporary luxury rather than traditional Mexican decor, this place delivers.

5.0/528 Apr 2026

Leah Mary Jaikaran • Family Trip

Amazing resort!!! Such lovely service and accommodations!! Can’t wait to go back!

5.0/527 Apr 2026

Ana Silvia • Family Trip

Fue relevante contar con La concierge que no otorgó Expedia, de nombre Samayra. Hizo la diferencia al ayudarnos con todos y cada uno de los servicios no solo con una atención profesional sino preocupada por nuestro bienestar y con el objetivo de disfrutar cada una de las experiencias. Nos hizo todas las reservas para las cenas de los restaurantes, nos informó acerca de las dudas de los horarios y las amenidades, nos ayudó con el late check in, y si, su servicio fue excpcional. Nos hizo la diferencia en su totalidad. Quedamos encantados con su apoyo y pudimos disfrutar gracias a ella, cada momento de nuestra estancia en el hotel, que además ofrece todo lo que uno pudiera esperar, y más. Pasamos una estancia inigualable, y muy difícil de superar.

5.0/526 Apr 2026

Andrew • Couple Trip

The AVA resort is amazing! The concierge is above and beyond on following up and delivering top notch assistance and expertise on all fields. Would 100% recommend this place.

5.0/525 Apr 2026

IVAN COLLIN • Family Trip

The best vacation we ever had! Great place & family friendly!

5.0/525 Apr 2026

ruth • Family Trip

Visited for the first time with family, everything was great, staff was friendly and responded well to our requests. Would recommend it for anyone visiting Mexico. All amenities were under one roof, helped a lot.

5.0/523 Apr 2026

Luis • Family Trip

Amazing Time! Enjoy My Stayed

5.0/523 Apr 2026

Rebecca Leigh • Couple Trip

Booking through Expedia gave us access to 65% off services including golf and spa treatments. I would highly recommend booking a spa treatment and enjoying a golf day. The course was beautiful and challenging.

5.0/523 Apr 2026

Linh • Family Trip

Good experience staying here. Will come back again!

5.0/522 Apr 2026

IAN • Family Trip

Booked with Expedia. Arrived at the hotel and was assigned a personal concierge. In addition we received a room upgrade. No complaints. Restaurant bookings were available and the buffet was well stocked and very tasty. The many pools were clean and where most spent the time. A lot of very comfortable outdoor seating to eat, relax and socialize. Staff were well trained to be representatives of the hotel. Definitely a stand out. This property and experience exceeded all of our expectations. Great spot for families to reconnect and make memories.

5.0/522 Apr 2026

Francisco • Family Trip

Our stay at AVA Resort in Cancun was nothing short of amazing. From the moment we arrived, we were impressed by how beautiful and well-kept the property is; everything felt first-class and thoughtfully designed. What truly stood out was the level of service. Our personal assistant, Rodrigo, went above and beyond throughout our stay. He checked in with us every day, made sure our plans were in order, and kept us updated on all the activities happening around the resort. His attention to detail and genuine care made the entire experience smooth and enjoyable. All in all, the stunning resort, great amenities, and exceptional service made this a trip to remember. We highly recommend AVA Resort Cancun and are already looking forward to our next visit!

5.0/522 Apr 2026

Jasmyn

Property is very clean and huge. The staff is friendly. Minor issue with toilet (previous guest flushed a card) but maintenance responded quickly and professionally. Our personal assistant Israel was the best. He made our stay special.

5.0/521 Apr 2026

Karina • Family Trip

Everything is amazing.

5.0/520 Apr 2026

Valerie • Family Trip

This was my first time staying at the AVA Resort and I loved it, it’s clean, new, family friendly, and they have a lot of staff that is well trained. The check in was so easy and fast (if you book with EXPEDIA or are a member you get private check in and a concierge). We check in and got our room in under 20 minutes, we got placed on the north side room 729, we were right downstairs from the bowling alley, arcade, buffet, a bar, taqueria, ice cream shop, and the pool deck. Unfortunately we were only able to try 1 restaurant with was the MINAMI and it was a 10/10. The buffet was good not great. They had 2 coffee stands that were good too. It is a super safe and secured place, we did excursions everyday so we got Ubers and we had to let the workers know so they can give access to the drivers. The pools were clean, you’re always able to get reservations for the water activities. My 5 year old loved the kids club, they have different activities everyday and have certain hours for family time. Worker clean room 2 times a day, room service food is good and fast. Check out was fast too. Loved this resort will definitely be coming back. The location was amazing only 10 minutes away from the airport and Ubers ranged from 5-10 dollars to zona hotelera

5.0/518 Apr 2026

Staci • Family Trip

The perfect family vacation!

5.0/514 Apr 2026

Jasneet • Family Trip

Beautiful and clean resort. Very child friendly.

5.0/514 Apr 2026

Chad

The room and hotel was amazing. The staff was awesome. A great experience all around

5.0/514 Apr 2026

Romina T • Family Trip

Beautiful property, but they really need a better system for back-of-house operations. There were multiple times when I was walking back to my room and saw room service plates sitting in front of rooms overnight—or even for two days—which took away from the overall experience. I had two rooms booked, and one of them appeared to have just come off maintenance without proper cleaning. The room was dirty, the snacks and mini fridge were not fully stocked, and the bed sheets even had hair on them. Housekeeping also needs improvement. When they clean your room, they don’t always replenish the towels they take—you have to call and request replacements, and there’s an expectation to tip for that service. Upon arrival, we also requested additional bottled water for the bathroom to brush our teeth, but it never arrived. That said, the resort does have really great food options. I highly recommend making dining reservations in advance. Even though some say it’s not necessary, it definitely makes the experience smoother. Overall, I would consider staying at this resort again if they improve their cleanliness standards and create a more efficient system for maintaining hallways and rooms.

Popular Facilities

Swimming Pool

WiFi

Fitness Center

tiket Green

Spa

24-hour Front Desk

Children Facility

Luggage Storage

Meeting Facilities

Free Parking

Sports & Recreation

Kayak

Fitness Facilities

Arcade/Game Room

Yoga Room

Garden

Pool Umbrellas

Children's Pool

Nightclub

Public Facilities

ATM/Banking

Parking (Free)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Concierge Services

Kids Facilities

Children's Club

Other Facilities

Smoking Area

Business Facilities

Meeting Rooms

Conference Center

Ballroom

Shopping On-site

Health & Beauty

Spa

Info

No Elevators

In-room Facilities

Patio or terrace

Outdoor Furniture

Transportation

Tours/Ticket Assistance

Valet Parking (Free)

tiket Green

Connectivity

Free WiFi

Location

See maps

Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

About AVA Resort Cancun - All Inclusive

AVA Resort Cancun - All Inclusive Location
Located in Cancun, AVA Resort Cancun - All Inclusive is within a 15-minute drive of Riviera Cancun Golf Resort and Delfines Beach. This all-inclusive property is 9.7 mi (15.7 km) from La Isla Shopping Mall and 9.8 mi (15.8 km) from Moon Palace Golf Club.

AVA Resort Cancun - All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

AVA Resort Cancun - All Inclusive Rooms
Make yourself at home in one of the 1622 air-conditioned rooms featuring outdoor private hot tubs and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free international calls.

Restaurant and Cafe
Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.

Room Type and Price

Sat, 01 Aug 2026 - Sun, 02 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children