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Others 1, Balu Hotel, Isla Mujeres
Exterior & Views 2, Balu Hotel, Isla Mujeres
Public Area 3, Balu Hotel, Isla Mujeres
Bedroom 4, Balu Hotel, Isla Mujeres
Bathroom 5, Balu Hotel, Isla Mujeres
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Hotel

Balu Hotel

Isla Mujeres, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 759 m to Norte Beach and 3.3 km to Costa Occidental de Isla Mujeres National Park
Tourist attractions nearby
Tourist attractions nearbyOnly 2.4 km to Dolphin Discovery

Reviews

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3.8/5
GoodFrom 19 reviews
5.0/511 Apr 2026
Marcela Paz • Family Trip
Sería una buena idea colocar tv en la habitación privada
5.0/52 Apr 2026
Yoann • Couple Trip
Hotel bien situé, personnel très agréable. Propre et calme.
5.0/517 Mar 2026
Venus
Si
5.0/515 Mar 2026
eduardo • Couple Trip
El trato fue excelente, nos ayudaron con información para hacer de nuestra estadía una experiencia acogedora. El detalle del café por la mañana se agradece mucho. Lupi es una gran persona y sin duda nos gustaría regresar con ella
5.0/55 Jan 2026
Abigail • Couple Trip
El personal increíbles y muy claras, las habitaciones muy limpias, a 2 cuadras del muelle, todo excelente y un muy buen precio
5.0/515 Dec 2025
Leah • Family Trip
Balu Hotel was amazing for our family! We live on the island and wanted to do a staycation for our daughter's birthday. We really appreciated the staff being so kind and welcoming. Loved that our dogs were allowed the rooms allowed easy access for them to go outside. The pool was great - our daughter couldn't get enough of it. The hotel itself was wonderful on its own, and it is in a fantastic district where you can walk to anything your heart desires - restaurants, parks, beaches. Already planning our next staycation here. Thanks for a great stay!
5.0/56 Oct 2025
Felipe • Solo Trip
My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island. The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions. It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!
5.0/57 Sep 2025
Alberto • Family Trip
Bonito, sencillo y céntrico. Con una alberca para disfrutar luego de ir a la playa
4.0/59 Apr 2026
LUIS MIGUEL • Family Trip
Los colchones no están en buenas condiciones, en las 2 camas se sentían los resortes metálicos, muy incómodos
4.0/519 Mar 2026
Miriam Yadira • Family Trip
Habitación limpia, está muy cerca de la llegada del ferri y cómoda para descansar, no tiene tv las habitaciones pero después de estar todo el día fuera no hace falta tv
4.0/516 Jan 2026
Santiago • Trip with Friends
La habitacion y la atencion super bien, pero el baño daba mucho que desear con sus instalaciones hidraulicas
4.0/531 Dec 2025
Ava
We loved Alise and all the staff! No bugs, no worries, friendly people. Cute kitties are a bonus ! Very great location for walkers and foodies :) we would definitely return!
3.0/514 Apr 2026
Kimberley • Trip with Friends
Staff at the property were lovely! You sort of get what you pay for, it’s nice they’ve made the effort to modernise the property but you can tell it’s still a little worn. But as mentioned you get what you pay for. One down side was the water ran really low on our last night, only to wake up the following morning with the toilet not flushing and no water coming out of any taps. I had to use a water bottle to get water out of the pool so the toilet would flush.
3.0/59 Apr 2026
Francisco Rubén • Family Trip
La habitación es muy basica pero amplia.. no tiene TV ni espacios para colocar o colgar ropa.. el personal es muy amable, aunque tienes que indicar que te hagan la limpieza si no, no la hacen.. en general es buen hotel para descansar y pasar el dia conociendo la isla..
3.0/530 Mar 2026
Jose Nathaniel • Trip with Friends
La habitación era muy amplia y cumplía con lo necesario. La cama mas cercana al balcón rechinaba mucho y cerca de la puerta, el techo y pared no tenían recubrimiento. Lupi en la recepción fue genial.
3.0/528 Feb 2026
RICK
Toilets didn’t flush and all there was is a bed. Very strange set up. No dresser or TV Very clean though
3.0/522 Feb 2026
Laurie • Family Trip
We asked for two beds and got one twin and one double bed… a challenge to fit 4 people this way. The staff was very friendly though.
2.0/513 Apr 2026
LUCIA MARCELA • Family Trip
Un hotel muy básico, solo para dormir, aunq la zona es muy ruidosa, tuve un problema al final sali del hotel 11 30am y por esa media hr no me querian regresar mi depósito, me parecio de mal gusto la Cero tolerancia
2.0/517 Feb 2026
John Daniel • Trip with Friends
Bed was like concrete. Zero amenities. 1 roll of toilet paper and not replaced even when only a few square remained. No blankets only a sheet. Room opened to back alley which reeked of sewer. We were pool level perhaps the floors above were better. Price was cheap at $80 Canadian a night. This is first bad Hotel/Hostel/Air BnB I’ve ever given in our 10 years of visiting here. Rooftop patio had great views. Shower was an adventure and sink in bathroom shoots ever direction like streaming lasers except towards your hands.
2.0/53 Nov 2025
Hilda • Family Trip
Great staff! Have nothing but nice things to say about the staff. Water pressure in shower was horrid, and water pressure in sink was so strong it splashes water everywhere when you turn it on.

Location

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Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-9:00 PM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Balu Hotel

Balu Hotel Location
With a stay at Balu Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from Isla Mujeres Ferry Terminal and 9 minutes by foot from North Beach. This hotel is within the region of Ultramar Ferry Puerto Juárez and Langosta Beach.

Balu Hotel Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Balu Hotel Rooms
Make yourself at home in one of the 10 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

Room Type and Price

Sat, 22 Aug 2026 - Sun, 23 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children