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Sport & Beauty 1, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, Othón P. Blanco
Bedroom 2, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, Othón P. Blanco
Exterior & Views 3, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, Othón P. Blanco
Public Area 4, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, Othón P. Blanco
Bathroom 5, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only, Othón P. Blanco
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Hotel

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

Othón P. Blanco, Quintana Roo

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.8/5
FantasticFrom 150 reviews
5.0/51 Dec 2025
maria de los Angeles Gomez
El Mejor lugar
5.0/51 Dec 2025
maria de los Angeles Gomez
El Mejor lugar
5.0/530 Nov 2025
Giovanni • Family Trip
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
5.0/530 Nov 2025
Giovanni • Family Trip
I did three different resorts at three different cities. Bacalar Playa Del Carmen and Cancun. My favorite resort was Cristalino by far. The front desk were so nice very kind great service and always smiling. The food was cultural and very delicious. The view you get while eating at the restaurant on site is the best! The pool was warm so when it was chilly it was great. The lagoon view from my room was great. The house keepers were great! They left my room spotless every time. The transportation was easy they order you a taxi, with in 5 to 10 minutes he was outside. The room service was fast and easy, your food was in your room with in 20 to 25 minutes. Close to the city but far enough for it to be peaceful and quite. I recommend this place 5 out of 5.
5.0/529 Nov 2025
Jorge • Couple Trip
Súper hotel Muy bonito
5.0/529 Nov 2025
Jorge • Couple Trip
Súper hotel Muy bonito
5.0/520 Nov 2025
Rebecca • Trip with Friends
We had an amazing stay, the service is great and the setting is beautiful. Perfect location to enjoy the lagoon. We’d definitely stay again.
5.0/520 Nov 2025
Rebecca • Trip with Friends
We had an amazing stay, the service is great and the setting is beautiful. Perfect location to enjoy the lagoon. We’d definitely stay again.
5.0/513 Nov 2025
norma elizabeth
Todo fue excelente, un gran servicio, no necesite ni salir del hotel para disfrutar el lugar.
5.0/513 Nov 2025
norma elizabeth
Todo fue excelente, un gran servicio, no necesite ni salir del hotel para disfrutar el lugar.
5.0/55 Nov 2025
Adriana • Trip with Friends
My friends and I enjoyed the hotel. I paid for a room for two people but another friend from Cancun joined us. When we arrived to the hotel they charged me extra 80 dls for the extra person with the same room. I asked for a bigger room but they didn’t do it. So we had to share the bathroom and two beds. I wish they had given us a bigger bed.
5.0/55 Nov 2025
Adriana • Trip with Friends
My friends and I enjoyed the hotel. I paid for a room for two people but another friend from Cancun joined us. When we arrived to the hotel they charged me extra 80 dls for the extra person with the same room. I asked for a bigger room but they didn’t do it. So we had to share the bathroom and two beds. I wish they had given us a bigger bed.
5.0/53 Nov 2025
Ana Luz • Family Trip
Todo muy bin salvo precios para los consumos tanto en la habitación como en el restaurante
5.0/53 Nov 2025
Ana Luz • Family Trip
Todo muy bin salvo precios para los consumos tanto en la habitación como en el restaurante
5.0/519 Oct 2025
Margarita • Family Trip
Me gustó que sea solo adultos
5.0/519 Oct 2025
Margarita • Family Trip
Me gustó que sea solo adultos
5.0/512 Oct 2025
Brenda Fabiola
Todo en excelente estado, la cama super cómoda
5.0/512 Oct 2025
Brenda Fabiola
Todo en excelente estado, la cama super cómoda
5.0/512 Oct 2025
Norma Angélica • Couple Trip
El personal muy amable, cálida atención. Fácil acceso a la laguna, la estancia incluye algunas actividades acuáticas lo que lo hace muy conveniente. Hotel tranquilo al ser solo adultos.
5.0/512 Oct 2025
Norma Angélica • Couple Trip
El personal muy amable, cálida atención. Fácil acceso a la laguna, la estancia incluye algunas actividades acuáticas lo que lo hace muy conveniente. Hotel tranquilo al ser solo adultos.

Location

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511 Costera, Bacalar, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

If your stay falls on the nights of December 24th or 31st, a mandatory additional charge will apply corresponding to our special celebrations: Christmas Gala Dinner (December 24th): $165 USD per person, New Year's Eve Gala Dinner (December 31st): $250 USD per person. The charge is payable directly at the hotel and includes a special dinner (food only), access to the event, amenities and decoration alluding to the event.
Spa Cristalino operates from Monday to Wednesday and from Friday to Sunday from 8:00 am to 4:00 pm.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Location
When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only in Bacalar, you'll be on a lake, a 1-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This luxury hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Facility and Service
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Room Type and Price

Sat, 22 Aug 2026 - Sun, 23 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children