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Encantada Tulum
Cozumel, Quintana Roo
Reviews
Popular Facilities
Sports & Recreation
10
Windsurfing
Kayak
Hiking
Diving
Yoga Room
Surfing
Snorkeling
Garden
Snack Bar/Deli
On Private Beach
Public Facilities
1
Parking (Free)
Hotel Services
6
Luggage Storage
24-hour Front Desk
Porter/Bellhop
Express Check-out
Multilingual Staff
Concierge Services
Food & Drinks
2
Water Dispenser
Continental Breakfast
Health & Beauty
1
Spa
Info
1
No Elevators
In-room Facilities
2
Patio or terrace
Outdoor Furniture
Hotel Policy
1
Smoke-free Property
Transportation
3
Bicycle Rental
Tours/Ticket Assistance
Shuttle Service
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See maps
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-6:00 AM
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Encantada Tulum
Encantada Tulum Location
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.
Encantada Tulum Facility and Service
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Encantada Tulum Rooms
Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Restaurant and Cafe
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.
Encantada Tulum Facility and Service
Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Encantada Tulum Rooms
Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Restaurant and Cafe
Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.