Hotel>Quintana Roo>Benito Juárez>Excellence Riviera Cancun - Adults Only All Inclusive

Sport & Beauty 1, Excellence Riviera Cancun - Adults Only All Inclusive, Benito Juárez

Exterior & Views 2, Excellence Riviera Cancun - Adults Only All Inclusive, Benito Juárez

Bedroom 3, Excellence Riviera Cancun - Adults Only All Inclusive, Benito Juárez

Food & Drinks 4, Excellence Riviera Cancun - Adults Only All Inclusive, Benito Juárez

Food & Drinks 5, Excellence Riviera Cancun - Adults Only All Inclusive, Benito Juárez

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General Info

Reviews

Location

Accommodation Rules

About

All-inclusive

Excellence Riviera Cancun - Adults Only All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 3 km to Ojo de Agua Beach

Tourist attractions nearbyOnly 2.3 km to Crococun Zoo

Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.6/5

FantasticFrom 100 reviews

5.0/51 Jun 2026

Mamoona Khan • Couple Trip

Prior to booking I had issues with getting conflicting payments for ocean front room as I had been recovering from cancer and cannot walk too far to the beach. I talk to the manager once I got there and I was sad because they would not answer their phone prior to the trip and I would always go to voicemai the manager fixed everything for me and checked on me every day and make sure my trip was flawless. I feel so rested and recovered thanks to the empathy of the manager Magali. She made sure she contacted me every day to make sure everything was OK and even saw me when I left to go back to Dallas. The hotel is so clean and beautiful and lots to do the ocean was great the cabana was my best part and the food was amazing at every restaurant that we tried. The staff was amazing as well. Best Trip I've ever taken

5.0/531 May 2026

Vanessa • Couple Trip

This is one of the best resorts. The staff was really friendly and helpful. The food and drinks were good and the pools were amazing.

5.0/530 May 2026

MAITA • Couple Trip

This is our second stay at excellence resort. First one was in Punta Cana, three weeks later we tried the one in Mexico. Our stay at this resort was absolutely exceptional. Every aspect exceeded our expectations, from the beautiful accommodations and outstanding service to the delicious food and beautiful surroundings. The staff made us feel truly welcome, and every detail was handled with care. We had a perfect vacation and would highly recommend this resort to anyone visiting Mexico. Fernando Guevara the hotel manager, Benjamin the waiter from magma, Mauricio the chef, and EDWIN the waiter are the BEST.

5.0/530 May 2026

Farhaan

5.0/529 May 2026

AMANDA V • Trip with Friends

Everything was Great. All restaurants were great. The Grill for dinner and The lobster house for breakfast was my go to. There is a coffee house bar called Aroma which sold great matcha,coffee & gelato. The pools were nice and clean and The resort felt very safe.

5.0/528 May 2026

Brian • Family Trip

It was a great resort, and the food was amazing!!!

5.0/526 May 2026

Lyndsey • Couple Trip

Fantastic service, amenities, food and drinks. Rooms were very spacious and had lots of space for things. Great resort layout and ease of getting around. Tons to do. No complaints at all. Would definitely come back and will stay at another Excellence hotel in other places. Amazing vacation!

5.0/525 May 2026

Sherry • Couple Trip

We spent five nights at the Excellence Riviera Cancun over Memorial Day weekend. We had a slight mix up with our room but Samuel rectified it for us. We stayed in a swim up room in Building 6. The beach wasn’t ideal with seaweed but we enjoyed the view and sound of the ocean regardless. They did a great job of trying to keep it clean. We loved the food, the entertainment and especially the lazy river. The dinner on the beach was amazing as well. We have stayed at many Excellence properties and really enjoyed this one. Special shout outs to Jose, Edy, Pablo, Manuel, Samuel and Cecilia.

5.0/525 May 2026

Claudio • Couple Trip

Amazing staff and service

5.0/524 May 2026

Janett • Family Trip

Exceptional place to stay The property was absolutely gorgeous, and the staff was fantastic—especially Mark, who brought so much energy to the poolside activities. The theater show La Fiesta Mexico was amazing, and both the buffet and show‑night food were excellent. The only thing I didn’t enjoy was the ceviche. As for the beach, the ocean had quite a bit of algae, but the sand was beautiful and the chair setup and accommodations were great. Overall, an exceptional place to stay.

5.0/523 May 2026

Christine • Solo Trip

This is my third trip to this resort. It's just amazing. The staff is wonderful. The place is impeccable. What a wonderful restful week. The food is incredible.!!!

5.0/523 May 2026

Annier • Couple Trip

Our stay at Excellence Riviera Cancun was amazing from beginning to end. The hotel is exceptionally clean, and the staff truly goes above and beyond to keep the rooms spotless and comfortable at all times. All of the restaurants are à la carte, which makes the dining experience feel much more upscale and personalized, and the pool is absolutely beautiful, stretching throughout much of the resort and creating a very relaxing atmosphere. Although the beach itself is not the best in the area, the hotel staff works very hard every day to keep the seaweed under control and maintain the beach as clean as possible. Overall, it was a very relaxing and high-quality experience with outstanding service.

5.0/522 May 2026

Nadezhda • Couple Trip

I cannot say enough good things about our stay. My wife has SEVERE latex and banana allergies as well as others we haven’t pinpointed yet and they went ABOVE AND BEYOND FOR HER. She was able to request what she wanted from The Kitchen Table for breakfast and they would personally make it each morning to avoid all contamination. We also let them know where we would have lunch and dinner and the chefs would come out and reassure us that everything was made separate for her to avoid any contamination. Everyone checked on us everywhere we went and it was soooo important to us that they took it so seriously. Of course she couldn’t help but end up having allergic reaction right as we were waiting to leave. We aren’t sure to what as it was completely random. The doctor was able to give her medicine and an injection and monitor her. Because of this we missed our transportation but the hotel provided us a taxi and we made it to our flight! We cannot say enough good things about the hotel and the staff. And to add to it, the food was 1000/10. It was SOOOO good everywhere we ate. We will definitely be back! Thank you so much to Fernando and Chef Benjamin and the manager of the Kitchen Table. You made this trip absolutely perfect.

5.0/522 May 2026

May • Trip with Friends

Service was impeccable, facilities are very well maintained, and there are so many pools to choose from. If you’re looking for a relaxing stay (no nightlife) this is the place for you. Food was alright overall but our favorite restaurant was The Grill which had the best quality food.

5.0/521 May 2026

Crystal • Family Trip

Most of the staff was friendly. The interactive experience at Spice was beyond expectations

5.0/521 May 2026

Amie • Trip with Friends

The best resort I’ve stayed at so far! Loved everything about it

5.0/519 May 2026

Andrew • Couple Trip

The moment we arrived we were treated like royalty. Never experienced customer service like this before. My only regret is not staying for a couple more nights.

5.0/519 May 2026

juliana • Solo Trip

Very chill experience! Loved it

5.0/518 May 2026

Rituparna • Couple Trip

Amazing resort with excellent food and hospitality! We truly enjoyed our stay, as there were so many fun activities to take part in throughout the day. The staff were incredibly friendly, courteous, and welcoming. Diana, Max, and Marc did a fantastic job keeping everyone entertained and engaged during the activities. The rooms, restaurants, and pools were all very clean and well maintained. We would definitely recommend this resort to anyone looking for a wonderful all-inclusive vacation experience.

5.0/517 May 2026

Alejandro • Couple Trip

Sin duda alguna uno de los mejores hoteles que me he hospedado!! Recomendable

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

Airport Transfer

24-hour Front Desk

Elevator

Children Facility

Sea View

Luggage Storage

BBQ Equipment

Accessible Facilities

Free Parking

Sports & Recreation

Snack Bar/Deli

Turkish Bath/Hammam

Beach Volleyball

Kayak

Fitness Facilities

Diving

Yoga Room

Sailing

Garden

Rooftop

On Private Beach

Fishing

Public Facilities

ATM/Banking

Elevator/Lift

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Newspaper Stand

Porter/Bellhop

Laundry Service/Dry Cleaning

Other Facilities

Smoking Area

BBQ Facilities

Cleaning Services

Cleaning Products

Food & Drinks

Private Dining Service

Health & Beauty

Hair Salon

Sauna

Steam Room

Spa

Business Facilities

Shopping On-site

Gift Shops or Newsstand

Ballroom

Conference Space

Accesibility

Wheelchair Accessible

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No shows require payment in full, including taxes and service fee.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Location
When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. This all-inclusive property is 11.3 mi (18.2 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

Excellence Riviera Cancun - Adults Only All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Excellence Riviera Cancun - Adults Only All Inclusive Rooms
Make yourself at home in one of the 440 guestrooms featuring free minibar items and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Restaurant and Cafe
Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.

Room Type and Price

Wed, 02 Sep 2026 - Thu, 03 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children