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Others 1, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Isla Mujeres
Exterior & Views, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Isla Mujeres
Sport & Beauty 3, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Isla Mujeres
Bedroom 4, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Isla Mujeres
Bathroom, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Isla Mujeres
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All-inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Isla Mujeres, Quintana Roo

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.3/5
GoodFrom 100 reviews
5.0/521 Jun 2026
Marc • Family Trip
Food is amazing, make sure you reserve hibachi. Seems like the property is not crowded where ever you go. Top notch service and people. Beach is amazing, no seaweed at all. We will be back because of the people and food.
5.0/517 Jun 2026
Hannah • Family Trip
We love this resort. Can’t wait for next year!
5.0/516 Jun 2026
Shylah • Couple Trip
I went here for my honeymoon August 2025. My first impressions were very good 10/10. The transportation was very easy to get to and a very nice car. They greeted us with a glass of champagne and took our bags to our room. Check in was quick and smooth. They had our room personalized for our honeymoon. The pool was amazing. We could not get enough of the swim up bar. The food was amazing. The staff was so nice and helpful and make the trip so enjoyable and easy. It wasn’t too crowded. The resort was beautiful and clean. There were so many places to eat and drink. We were only here for four days but we had the best time. It is a family friendly resort so there are children. And the night life was very minimal so if that’s what you are looking for, I wouldn’t recommend this place. Other than that one thing, this place is definitely a 10/10
5.0/516 Jun 2026
Andrea Michelle • Family Trip
Room - 4/5: Our room was spacious and probably as clean as it could be. Some of the furniture (e.g. sofa and chair) is fabric so I can imagine it's hard to get some of the stains and marks out. We had a few issues with the shower water temp - on the first night we could only get cold water and on subsequent nights we could only get warm/hot water. Food 3.75-4/5: Coming from Canada, the food at the buffet and restaurants is not mindblowingly amazing, but definitely above average and quite good for Mexico. We liked the Surf & Turf restaurant the most (order the ribeye and shrimp!). The seafood medley grill, which has mussels, scallops and squid, from the buffet is great during lunchtime. Also highly recommend the fresh coconuts from the juice bar between 12-2 p.m. Notable mentions: tacos from the food truck, iced vanilla lattes and frappes from Sweet Corner. Service 5/5: All the servers and staff were friendly and helpful. Facilities 5/5: The resort felt well thought out and never too crowded. We liked that every building has a big pool that they can easily access, in addition to the main pool near the centre of the resort. The beach had soft sand and veeery little seaweed/sargassum - very swimmable. The grounds are well manicured and maintained.
5.0/515 Jun 2026
Elvira • Couple Trip
Everything was excellent!
5.0/514 Jun 2026
Alayna • Family Trip
Staff is very attentive. The resort is very clean and well maintained.
5.0/58 Jun 2026
Raman • Family Trip
Clean room amazing stuff, but in need for room renovations
5.0/57 Jun 2026
Edita • Family Trip
Great locations; staff always helpful. Amenities, food quality - excellent and consistent! Many staff members deserve honorable mention; Daniel, Victor, Sergio - bar tenders. Lizo's staff - front desk and waiters - made my birthday dinner VERY special. Brass restaurant - ALWAYS busy, but staff would not let you notice the stress that is placed on them by always overbooked schedule. Spa staff - wonderful; estheticians and and valet staff. Housekeeping - VERY attentive. Nothing but great experience!
5.0/57 Jun 2026
Hozaifah • Couple Trip
Amazing resort /staff enough for all to do from kids activities to adults only
5.0/51 Jun 2026
Mary • Solo Trip
This was a tremendous experience for me as a solo traveler. I was afforded the privacy I desired with the option for fun activities and wonderful food. I cannot say enough about the quality of service and kindness of staff. The grounds are beautiful and the entire feel was a delightful blend of casual yet exclusive. Highly recommend for solo travelers, couples or families!
5.0/529 May 2026
EDER • Family Trip
Food was amazing! I loved the fact I did not have to make reservations for the restaurants. Beach is cleaned daily but the seaweed was already present in mid May. Staff was nice and room service always responded quickly, for towels or water etc. I did not like the fact that the room a/c did not keep up with the humidity, so it would not go below 71 (it was 89 outside). They gave us a fan for the room which was nice :) They explained the A/C turns off if you open the balcony door, not sure if that was the issue, but even with balcony door closed the A/C did not keep up. Definably a family resort specially if you have kids, they have a lot of kids activities and the kids loved the water slides better than the beach because of the seaweed. If you go to the beach early I guess it would be better, but this was a vacation so no early stuff for us. Will definably come back!
5.0/529 May 2026
David • Family Trip
The perfect trip for family vacation!
5.0/525 May 2026
Sana • Family Trip
Carlos on the front counter, Julieta in Dommo and many many more staff members made us feel like we were the VIP of the whole resort.
5.0/524 May 2026
Margaret Susan • Family Trip
We booked Wednesday and arrived Friday beginning of May 2026. Resort was able to assign our room to be near my son’s room. Very accommodating. Excellent service. Italian restaurant was disappointing lunch and dinner. The French adults only restaurant is by far the best meal! All other restaurants and the buffet were excellent with a good variety. Clean beach. Able to be in the ocean every day. The Private pool rooms were ideal for mom and dad to hang out and enjoy while baby had afternoon naps. Best vacation spot. Ideal for families with kiddies. Would go again.
5.0/523 May 2026
Alina
Beautiful place!
5.0/520 May 2026
Isaac • Family Trip
Great staff and super clean
5.0/518 May 2026
Mathieu • Couple Trip
We had an incredible stay at Finest Playa Mujeres by The Excellence Collection, especially in the Excellence Club section. From the moment we arrived, the service was exceptional — every staff member was warm, professional, and attentive to every detail. The Excellence Club experience was absolutely worth it. The private areas were peaceful and luxurious, the upgraded amenities made the stay even more relaxing, and the personalized service truly made us feel valued. The room was spotless, spacious, and beautifully maintained with an amazing view. The food exceeded expectations throughout the resort, especially at Dommo and Le Petit Plaisir. Both restaurants offered outstanding meals, beautiful presentation, and top-tier service that truly elevated our experience. Every dinner felt special, and the attention to detail from the staff was remarkable. A very special thank you to Julieta and Elsa from Dommo for their kindness and exceptional service. We also want to give a huge thank you to the amazing professionals Victor, Emmanuel and Elias, who made our stay even more memorable with their outstanding hospitality and dedication.
5.0/515 May 2026
Jean • Family Trip
Family friendly, perfect with toddlers. Nice kid water park Loved the swim out Very nice room Restaurant is ok, but lunch bbq is awesome Very clean I recommend
5.0/514 May 2026
Arystanbek • Family Trip
Very clean rooms, a lot of family activities. Pools were great and clean
5.0/513 May 2026
michael
A+

Location

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View on maps
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No shows require payment in full, including taxes and service fee.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Finest Playa Mujeres by The Excellence Collection - All Inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Location
With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive property is 4.1 mi (6.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6.2 mi (10 km) from North Beach.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor pools or 14 hot tubs, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting (surcharge), and gift shops/newsstands.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Rooms
Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Restaurant and Cafe
Enjoy Mexican cuisine at Lizo, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 2 poolside bars.

Room Type and Price

Sat, 26 Sep 2026 - Sun, 27 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children