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Grand Velas Riviera Maya - All Inclusive
Cozumel, Quintana Roo
Perfect for nature loversOnly 3.9 km to Tres Rios Ecopark
Comfy place to relax and rechargePamper yourself with a hair salon.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
21
Picnic Area
Pool Table
Mini Golf
Table Tennis
Arcade/Game Room
Surfing
Snack Bar/Deli
Karaoke
Beach Volleyball
Waterskiing
Kayak
Windsurfing
Billiards
Hiking
Fitness Facilities
Diving
Yoga Room
Sailing
Garden
Pool Umbrellas
Children's Pool
Kids Facilities
5
Babysitting or Childcare
Babysitting or Childcare (Surcharge)
Babysitting or Childcare (Free)
Children's Club
Children's Books and Toys
Health & Beauty
2
Hair Salon
Spa
Public Facilities
3
ATM/Banking
Elevator/Lift
Grocery Delivery
Hotel Services
8
Wedding Services
24-hour Front Desk
Multilingual Staff
Concierge Services
Luggage Storage
Porter/Bellhop
Laundry Service/Dry Cleaning
Hotel Safe
Other Facilities
1
Smoking Area
Food & Drinks
1
Private Dining Service
Business Facilities
7
Business Center
Shopping On-site
Gift Shops or Newsstand
Meeting Rooms
Conference Center
Ballroom
Conference Space
Accesibility
1
Wheelchair Accessible
In-room Facilities
1
Patio or terrace
Transportation
3
Bicycle Rental
Tours/Ticket Assistance
Shuttle Service
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See maps
Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
About Grand Velas Riviera Maya - All Inclusive
Grand Velas Riviera Maya - All Inclusive Location
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a short 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.
Grand Velas Riviera Maya - All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grand Velas Riviera Maya - All Inclusive Rooms
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a short 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.
Grand Velas Riviera Maya - All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grand Velas Riviera Maya - All Inclusive Rooms
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private hot tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Restaurant and Cafe
Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.