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Hotel Cielo Playa del Carmen
Cozumel, Quintana Roo
Perfect for nature loversOnly 1.3 km to Mamitas Beach Club
Tourist attractions nearbyOnly 215 m to Yucatek Divers and 1 km to Xaman Ha Aviary
Nice location! Near public transportOnly 422 m to Playa del Carmen Maritime Terminal and 932 m to Pier Navega
Suitable for your business tripStay productive with a dedicated workspace and business facilities.
Reviews
Popular Facilities
Sports & Recreation
7
Waterskiing
Windsurfing
Hiking
Diving
Sailing
Snorkeling
Rooftop
Hotel Services
5
Luggage Storage
24-hour Front Desk
Hotel Safe
Multilingual Staff
Concierge Services
Other Facilities
1
Dedicated Workspace
Health & Beauty
1
Spa
Business Facilities
1
Ballroom
Info
1
No Elevators
In-room Facilities
1
Patio or terrace
Hotel Policy
1
Smoke-free Property
Transportation
3
Airport Transfer (Surcharge)
Tours/Ticket Assistance
Shuttle Service
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See mapsCalle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Hotel Cielo Playa del Carmen
Hotel Cielo Playa del Carmen Location
With a stay at Hotel Cielo Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.
Hotel Cielo Playa del Carmen Facility and Service
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Hotel Cielo Playa del Carmen Rooms
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Restaurant and Cafe
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:30 AM for a fee.
With a stay at Hotel Cielo Playa del Carmen, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.
Hotel Cielo Playa del Carmen Facility and Service
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Hotel Cielo Playa del Carmen Rooms
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Restaurant and Cafe
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:30 AM for a fee.