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Sport & Beauty, Hotel Scarlette, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hotel Scarlette

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 3.5 km to Gran Cenote

Tourist attractions nearbyOnly 994 m to Tulum Monkey Sanctuary

Reviews

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4.0/5

GoodFrom 20 reviews

5.0/521 May 2022

Olivier • Couple Trip

Après quelques difficultés pour trouver l'hôtel. Nous nous retrouvons dans un endroit charmant. L'accueil est parfait. Nous arrivons dans une chambre très grandes avec une literie de qualité. Un pur bonheur. Nous avons pubprofiter de la piscine le lendemain matin avant de repartir un bon moment de détente.

5.0/512 Mar 2022

Salvador • Couple Trip

Excelente lugar, muy bien atendidos, cómodas instalaciones

5.0/52 Feb 2022

Hector • Family Trip

La comida muy buena. Y la atencion del personal excelente

5.0/517 Jul 2021

Lydia • Family Trip

Muy céntrico, limpio, tiene estacionamiento en el hotel, alberca todo bien, excelente opción si quieres estar en la quinta avenida.

5.0/52 Jun 2021

Verified traveler • Couple Trip

Estancia muy placentera. El hotel esta muy bonito, bien cuidado y cuenta con todos los servicios en la habitación, incluso hasta un frigobar y microondas. El personal es muy amable, esperamos con ansias regresar a este lugar.

5.0/53 May 2021

Verified traveler • Couple Trip

Nice place to stay

5.0/55 Mar 2021

Verified traveler • Couple Trip

Although they are doing some construction for the new restaurant they were serving breakfast in your room and everything was absolutely wonderful!!! The staff is exceptional, Scarlette and Jesus were a pleasure to interact with and a joy to be around! Our very favorite place to stay in Tulum. Quiet and away from the rat race!!!

5.0/55 Jan 2021

Sabrina • Trip with Friends

Room was very nice and clean ! Located in the midst of the jungle so please keep in mind of small insects. Fabi is a great manager /owner and was very responsive ! Renting a car or motor bike is highly recommended for stay !

5.0/51 Jan 2020

Verified traveler • Solo Trip

Very clean. Convenient drive. I had a very pleasant stay.

5.0/57 Mar 2019

Namir

Rien dans les environs. Le personnel ne parle pas un mot en anglais. Le petit dej est très basique (café pain de mie omelette et jus frais) On se sent comme à la maison, c'est très calme et beau, c'est très reposant.

4.0/54 Sep 2022

Efrain Feliciano • Family Trip

El hotel se encuentra en re construcción. No tenía servicio de restaurante (desayuno, comida). La habitación estaba muy limpia

4.0/513 Mar 2022

Soraya • Couple Trip

Très belle endroit reposant chambre propre mais pas grand chose au petit déjeuner.

4.0/57 Mar 2022

Jacob • Couple Trip

The hotel is very colorful and has a lot of space. However, the road to get to the hotel is pretty rough and it feels kinda dangerous at night. It is right in the middle of the jungle, which makes mornings filled with bird sounds, super nice! Food was ok, good prices. Staff was very attentive and polite. Rooms are very spacious and clean but the shower could have been cleaner. Pretty good overall.

4.0/58 Mar 2019

Luciano • Solo Trip

Funcionários muito atenciosos. Local limpo. Exatamente como nas fotos. Café da manhã com poucas opções, somente com pão, ovo, geleia,banana, manteiga, café, leite e suco. mas ok. Cumpre o seu papel de alimentar. Voltaria a me hospedar sem dúvida. Preço justo pelo serviço.

4.0/521 Feb 2019

christine • Couple Trip

Tres bel endroit, à l'ecart de l'agitation de Tulum mais à 5min en voiture. Parfait pour moi

3.0/53 Jun 2021

CARLOS MARTIN • Couple Trip

Llegué a las 5:50 PM al hotel y fui afortunado por eso, pues el personal de recepción se retiró a las 6:00, recién terminando de entregarnos llaves controles. Las claves de WiFi proporcionadas en forma impresa en el cuarto no eran las correctas y ya sin personal de recepción, anduvimos averiguando a ver quién nos podía ayudar y un trabajador tuvo que llamar por teléfino al dministrador para que nos pudiera ayudar, perdiendo tiempo. La cocina la abren sólo a la hora del desayuno y no hay alimientos ni bebidas de ninguna clase disponibles en el hotel.

3.0/525 Apr 2021

rodrigo • Couple Trip

El servicio es reular, atienden hasta las 10 de la noche y cierran la oficina. No hay acceso a agua, comida o cualquier cosa despues de esa hora. Hace falta fumigacion y detalles en el hotel. La habitacion muy linda pero colchon feo... Por el precio esta bien..

1.0/529 Oct 2022

YANNICK • Family Trip

L’hôtel était en travaux et avait soit disant jamais eu la confirmation de ma réservation (que j’avais pourtant de mon côté). Il m’a fallu retrouver un autre hôtel en pleine nuit, au Mexique, avec les enfants qui dormaient….

1.0/530 May 2022

Erica • Couple Trip

There were 2 beds with room for 3 or 4 guests. Only 1 towel was supplied? Toilet seat was not clean, shower drain was backed up, insect infestation on bathroom ceiling, cockroaches on the wall, kitchenette with no dishes or cutlery, air conditioning not working, and breakfast reduced to coffee and toast, need I say more? We left after 1 night and paid out of pocket for another hotel. Hotels.com has been not help, wouldn't call the hotel, and has not even contacted me after I requested an escalation to management. Those reviews stating a 10 are fake. This blame must be put on Hotels.com, it's their service. Yet, don't care to respond and address. The reviews with 2 are sincere. My review is 0. Worst hotel I've had.

1.0/529 Mar 2021

Verified traveler • Couple Trip

Desepcionado tuve que cancelar mi estancia ahi por feo lwjos y mala atencion

Popular Facilities

Swimming Pool

WiFi

tiket Green

Spa

Airport Transfer

Free Parking

Sports & Recreation

Picnic Area

Garden

Beach Shuttle (Surcharge)

Rooftop

Snack Bar/Deli

Children's Pool

Public Facilities

Parking (Free)

Hotel Services

Hotel Safe

Luggage Storage

Concierge Services

Other Facilities

Smoking Area

Health & Beauty

Spa

Info

No Elevators

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 9:00 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Hotel Scarlette

Hotel Scarlette Location
Located in Tulum, Hotel Scarlette is on the boardwalk/promenade, a 4-minute drive from Gran Cenote and 11 minutes from Tulum Mayan Ruins. This hotel is 6.3 mi (10.1 km) from Playa Ruinas and 7.2 mi (11.5 km) from Tulum National Park.

Hotel Scarlette Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Hotel Scarlette Rooms
Make yourself at home in one of the 11 individually decorated guestrooms, featuring microwaves and Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Room Type and Price

Sat, 22 Aug 2026 - Sun, 23 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children