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Exterior & Views 1, Hotel Zihua Caracol, José Azueta
Public Area, Hotel Zihua Caracol, José Azueta
Bedroom 3, Hotel Zihua Caracol, José Azueta
Bathroom 4, Hotel Zihua Caracol, José Azueta
Food & Drinks 5, Hotel Zihua Caracol, José Azueta
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Hotel

Hotel Zihua Caracol

José Azueta, Guerrero

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 227 m to La Madera Beach and 732 m to Principal Beach
Near shopping centers
Near shopping centersOnly 764 m to Municipal Market

Reviews

See all
3.7/5
GoodFrom 200 reviews
5.0/52 Feb 2026
James F • Solo Trip
My room was spotless! The breakfast was excellent. The pool was clean Staff helpful and friendly. This was my second year here. Will be back next year.
5.0/52 Feb 2026
James F • Solo Trip
My room was spotless! The breakfast was excellent. The pool was clean Staff helpful and friendly. This was my second year here. Will be back next year.
5.0/512 Jan 2026
Floyd • Solo Trip
I booked this property online from Canada for 4 days thinking I would look around for a place to stay for a month when I arrived. I quickly noticed how nice the resort and staff were but after my 4 days I had to relocate as the property was full. The manager Gerardo was fantastic and he put in time on his own accord to find me a suitable property to relocate to. I highly recommend this property, it has everything you need and you get the best value here. It’s just simply a lovely resort and is so close to the beach. Don’t do as I did, only booking for 4 days, book your whole vacation at the Caracol!!
5.0/512 Jan 2026
Floyd • Solo Trip
I booked this property online from Canada for 4 days thinking I would look around for a place to stay for a month when I arrived. I quickly noticed how nice the resort and staff were but after my 4 days I had to relocate as the property was full. The manager Gerardo was fantastic and he put in time on his own accord to find me a suitable property to relocate to. I highly recommend this property, it has everything you need and you get the best value here. It’s just simply a lovely resort and is so close to the beach. Don’t do as I did, only booking for 4 days, book your whole vacation at the Caracol!!
5.0/56 Jan 2026
Suzanne • Couple Trip
Lovely facilities. Great staff. Breakfast included was very good. Pool is great. Location made it easy to walk to most places we wanted to go, or to access transportation.
5.0/56 Jan 2026
Suzanne • Couple Trip
Lovely facilities. Great staff. Breakfast included was very good. Pool is great. Location made it easy to walk to most places we wanted to go, or to access transportation.
5.0/510 Feb 2025
Wanda • Couple Trip
Had a bad experience in the restaurant with the waiter. Did not make us feel welcome at all and we heard him talking to the bartender saying we were Americans. Didnt let us sit where we wanted and it WAS NOT busy at all. Also didnt have tonic water for our drinks which was on the menu. Other than that experirnce, it was excellent.
5.0/510 Feb 2025
Wanda • Couple Trip
Had a bad experience in the restaurant with the waiter. Did not make us feel welcome at all and we heard him talking to the bartender saying we were Americans. Didnt let us sit where we wanted and it WAS NOT busy at all. Also didnt have tonic water for our drinks which was on the menu. Other than that experirnce, it was excellent.
5.0/56 Feb 2025
Deborah • Couple Trip
Very nice location, clean hotel and rooms. Also very lovely staff!!
5.0/56 Feb 2025
Deborah • Couple Trip
Very nice location, clean hotel and rooms. Also very lovely staff!!
5.0/523 Jan 2025
AnneMarie • Family Trip
The Room is a little tired. But pool area and location is awesome!
5.0/523 Jan 2025
AnneMarie • Family Trip
The Room is a little tired. But pool area and location is awesome!
5.0/512 Jan 2025
Maria Luisa • Family Trip
restaurantes cerca, accesible a playas.
5.0/512 Jan 2025
Maria Luisa • Family Trip
restaurantes cerca, accesible a playas.
5.0/54 Jan 2025
Noel
Great stay! Great staff!
5.0/54 Jan 2025
Noel
Great stay! Great staff!
5.0/522 Jul 2024
Turtle • Family Trip
Great time it was a good stay a good distance from everything
5.0/522 Jul 2024
Turtle • Family Trip
Great time it was a good stay a good distance from everything
5.0/54 Feb 2024
Juan • Couple Trip
Very close to the beach
5.0/54 Feb 2024
Juan • Couple Trip
Very close to the beach

Location

See maps
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-10:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

About Hotel Zihua Caracol

Hotel Zihua Caracol Location
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, a 1-minute drive from Zihuatanejo Bay and 8 minutes from La Ropa Beach. This hotel is 10.5 mi (16.9 km) from Varadero Beach and 0.1 mi (0.1 km) from La Madera Beach.

Hotel Zihua Caracol Facility and Service
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.

Hotel Zihua Caracol Rooms
Make yourself at home in one of the 30 individually furnished guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Restaurant and Cafe
Grab a bite to eat at Restaurante Los Caracoles, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Room Type and Price

Sun, 02 Aug 2026 - Mon, 03 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children