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Others 1, Maroma, A Belmond Hotel, Riviera Maya, Cozumel
Exterior & Views 2, Maroma, A Belmond Hotel, Riviera Maya, Cozumel
Sport & Beauty 3, Maroma, A Belmond Hotel, Riviera Maya, Cozumel
Bedroom 4, Maroma, A Belmond Hotel, Riviera Maya, Cozumel
Public Area 5, Maroma, A Belmond Hotel, Riviera Maya, Cozumel
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Hotel

Maroma, A Belmond Hotel, Riviera Maya

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.5 km to Maroma Beach and 2.2 km to Paradise Beach
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.8/5
FantasticFrom 50 reviews
5.0/519 Jan 2026
James • Couple Trip
We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our stay. From the arrival welcome ritual to the departure treats, the staff was unbelievably hospitable. They even made us custom hats that said fiance/fiancee! We will definitely be back.
5.0/513 Jan 2026
Daenen
Service, staff and amenities were amazing.
5.0/526 Aug 2025
Morgan • Couple Trip
Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
5.0/526 Aug 2025
Morgan • Couple Trip
Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very nice to have access to this everyday. One minor negative comment: tipping culture is out of hand and highly Americanized - minimum 18%-25% is expected for pretty much everything at the hotel and listed as suggested gratuity - including the breakfast which is included in price of the room. They give you a bill at the end of included breakfast with what your breakfast would have cost had you paid for it, and the amount is incredibly overpriced (i.e. around 80-100 USD for 2 persons) with the assumption you will tip 18-25% of that cost. At around 1,000 USD a night for a room, the hotel should ensure they pay their staff enough to not have to rely on tipping culture. Other parts of Mexico, including Mexico City have an expectation of 10-15% tips. Lastly, the saragassum was definitely present throughout our stay (August 2025) but the pools and option to go snorkeling nearby was sufficient to not affect our holiday. We sincerely appreciated our stay and look forward to staying again.
5.0/513 Aug 2025
Jennifer • Trip with Friends
There are no other words other than Maroma is magical. Pictures don't fully capture its essence; it's felt the moment you arrive. The care and attention to detail for each guest is truly remarkable, and deeply genuine. My stay was unlike anything I have ever experienced in the best way possible. Every person who works here is so kind and helpful. Nestled between the jungle and ocean, it is such a reprieve from everyday life. The amenities are luxurious, and it is such a relaxing and peaceful environment. I will be back and recommend anyone to book a stay. It's well worth it.
5.0/528 Apr 2025
Luis • Family Trip
Mi hotel favorito
5.0/525 Jul 2024
Cathrine • Couple Trip
Dette var høydepunktet på turen vår som var 4 uker i Mexico. Verdens mest sjarmerende hotell. En drøm å bo her!
5.0/527 Nov 2023
Sarrah • Family Trip
Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
5.0/530 Mar 2021
Verified traveler • Couple Trip
It’s a beautiful resort in a beautiful location. Great staff, charming rooms, wonderful view and absolutely amazing service. This is one of the best experiences in MEXICO.
5.0/528 Mar 2021
idris • Couple Trip
Beautiful resort
5.0/516 Nov 2020
RYAN • Couple Trip
Great staff, charming rooms with nice hammock on patio. The included breakfast is just fantastic. All food is well thought, prepared and of super quality just like everything at this place. Pricey, but very charming.
5.0/529 Oct 2020
Beverly • Couple Trip
Wonderful view, customer service, and hotel. We rode out hurricane Zeta but we still enjoyed our stay. This is the place to stay if you want to feel like family.
5.0/529 Sep 2020
Stephen • Couple Trip
Our stay at the Belmond Maroma was absolutely perfect. The service was spectacular. The staff was friendly and so helpful with anything we wanted. It's a beautiful resort in a beautiful location. I would highly recommend this hotel.
5.0/525 Feb 2020
Verified traveler • Couple Trip
Beautiful property, excellent service and staff. Best beach in the world.
5.0/59 Feb 2020
Verified traveler • Couple Trip
Outstanding food and service, great beach and beach amenities
5.0/530 Jan 2020
Barbara • Family Trip
This was my third visit to the Maroma and I know I'll be back again soon. It is beautifully built and landscaped, the food is wonderfully prepared and varied, the staff is friendly and more than helpful, the rooms are lovely, the beach is perfect. Everyone works hard to make it as beautiful as it always is. My favorite thing? Seeing the sunrise over the beach. The jungle view from our terrace. Another favorite? A big dish of guacamole sitting at the bar in the late afternoon. Least favorite thing? Several loud children playing in the pool late at night. (This was never a problem during previous stays) An adults-only policy would be welcome. Thank you to everyone!
5.0/524 Jan 2020
Sarah • Couple Trip
Belmont Maroma is amazing! I have already looked into going back and we haven’t even left here. The food was fantastic which is always a big concern for me when traveling to Mexico as I’ve had bad experiences at an all inclusive resort in Mexico before. The food at Belmont was fantastic! Overall we had a blast and can’t wait to return.
5.0/517 Jan 2020
Dave • Couple Trip
Awesome small boutique hotel with exquisite service! Food was awesome! We will be back.
5.0/515 Jan 2020
Virginia • Couple Trip
Excellent service, beautiful grounds, quiet. Lovely room and pools. Lots of space, good yoga.
5.0/512 Nov 2019
Verified traveler • Family Trip
Once in a life experience, excellent service, beautiful setting and full of details

Location

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Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Maroma, A Belmond Hotel, Riviera Maya

Maroma, A Belmond Hotel, Riviera Maya Location
With a stay at Maroma, A Belmond Hotel, Riviera Maya in Playa del Carmen, you'll be 6.9 mi (11.1 km) from El Camaleón Mayakoba Golf Course and 11.7 mi (18.9 km) from Quinta Avenida. This beach hotel is 12.1 mi (19.5 km) from Puerto Morelos Town Square and 17.1 mi (27.5 km) from Xcaret Eco Theme Park.

Maroma, A Belmond Hotel, Riviera Maya Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Maroma, A Belmond Hotel, Riviera Maya Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

Restaurant and Cafe
Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Room Type and Price

Tue, 08 Sep 2026 - Wed, 09 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children