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Moon Palace Cancun - All-Inclusive
Benito Juárez, Quintana Roo
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
23
Pool Table
Mini Golf
Table Tennis
Arcade/Game Room
Outdoor Tennis Court
Snack Bar/Deli
Beach Volleyball
Waterskiing
Kayak
Windsurfing
Billiards
Hiking
Fitness Facilities
Diving
Yoga Room
Tennis
Watersport Equipment Rentals
Golf Course On-site
Garden
Pool Umbrellas
Basketball
Children's Pool
Nightclub
Kids Facilities
3
Babysitting or Childcare (Free)
Children's Club
Children's Books and Toys
Cleaning Services
1
Cleaning Products
Health & Beauty
4
Hair Salon
Sauna
Steam Room
Spa
Public Facilities
4
ATM/Banking
Elevator/Lift
Locker Room
Parking (Free)
Hotel Services
8
Wedding Services
24-hour Front Desk
Multilingual Staff
Concierge Services
Luggage Storage
Porter/Bellhop
Laundry Service/Dry Cleaning
Hotel Safe
Other Facilities
2
Entertainment Area
Smoking Area
Food & Drinks
2
Breakfast Buffet
Water Dispenser
Business Facilities
3
Shopping On-site
Gift Shops or Newsstand
Ballroom
Accesibility
2
Accessibility Equipment
Wheelchair Accessible
In-room Facilities
2
Patio or terrace
Outdoor Furniture
Transportation
4
Airport Transfer (Surcharge)
Tours/Ticket Assistance
Valet Parking (Free)
Shuttle Service
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See mapsCarretera Cancun-Chetumal Km. 340, Cancun, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
About Moon Palace Cancun - All-Inclusive
Moon Palace Cancun - All-Inclusive Location
Located in Cancun, Moon Palace Cancun - All-Inclusive is by the ocean, a 3-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Moon Palace Cancun - All-Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor pools. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Moon Palace Cancun - All-Inclusive Rooms
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Restaurant and Cafe
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 3 swim-up bars. A complimentary buffet breakfast is served daily.
Located in Cancun, Moon Palace Cancun - All-Inclusive is by the ocean, a 3-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
Moon Palace Cancun - All-Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor pools. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Moon Palace Cancun - All-Inclusive Rooms
Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Restaurant and Cafe
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 3 swim-up bars. A complimentary buffet breakfast is served daily.