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Sport & Beauty 1, Moon Palace The Grand Cancun - All-inclusive, Benito Juárez
Exterior & Views 2, Moon Palace The Grand Cancun - All-inclusive, Benito Juárez
Bedroom 3, Moon Palace The Grand Cancun - All-inclusive, Benito Juárez
Bathroom 4, Moon Palace The Grand Cancun - All-inclusive, Benito Juárez
Food & Drinks 5, Moon Palace The Grand Cancun - All-inclusive, Benito Juárez
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All-inclusive

Moon Palace The Grand Cancun - All-inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.3/5
GoodFrom 100 reviews
5.0/524 May 2026
Gurkirpal • Family Trip
The breakfast has only cereal, waffles and bread. Very basic.
5.0/523 May 2026
Scott • Family Trip
Wonderful resort with even more extras than you would expect, always something to do.
5.0/520 May 2026
Osvaldo • Family Trip
El hotel es muy bonito y lujoso, las habitaciones muy amplias, las camas y almohadas son excelentes, es una gran habitación para 5 personas pidiendo la cama extra que también esta super cómoda, hay secadora y plancha de cabello marca Chi, así como todos los productos de aseo personal son marca Chi y Natura Bissé, la comida muy rica en todos los restaurantes y snacks, el parque acuático está genial, la alberca de adultos muy linda, solo la playa no es lo mejor, pero con el brazalete de The Grand puedes ir sin costo a Cozumel Palace, Beach Palace o Sun Palace en Cancun, además puedes visitar los otros 2 complejos que están junto a The Grand que son Nizuc y Sunrise, tienen una app para las reservas en restaurantes, para el room service, para pedir amenidades y varias cosas más, esta app te ayuda bastante, en general es un gran hotel super recomendable
5.0/520 May 2026
Cinthya stephania • Family Trip
Todo excelente
5.0/520 May 2026
Ricardo • Family Trip
Incrível como sempre! Ficamos num quarto que nos deram de upgrade FANTÁSTICO! Funcionários muito atenciosos e prestativos!
5.0/520 May 2026
Luis Jose • Family Trip
Ha sido mi mejor experiencia en Cancún. Es la cadena más completa y de más alto nivel. No vuelvo a ir a all-inclusive que sean de cadenas americanas. Moon Palace es orgullosamente mexicano y supera a todos en servicio, calidad de comida, rapidez, atracciones, amenidades, elegancia. Wow de wows!
5.0/519 May 2026
Maidaly • Family Trip
We had an amazing time at Moon Palace The Grand! There were so many activities for both the kids and adults, which made the trip fun for the whole family. The food was absolutely amazing with so many great options, and the service was excellent from start to finish. Everyone was so friendly and attentive, and they really made our stay special. We can’t wait to come back!
5.0/517 May 2026
SAMUEL ALAN
Muy buen hotel, lo mejor son los restaurantes de especialidad y las atracciones para los niños como el water Park etc. en cuestión personal les hace falta amabilidad en el área de alberca ya que hay poco personal para brindar servicio y están de mal humor cuando les pides algo. Si volveria
5.0/517 May 2026
Kuldeep • Family Trip
Great family resort. So much to do and so many restaurants. How many pool and beach was nice. I recommend this place.
5.0/514 May 2026
Krishna Chaitanya • Family Trip
Super Good
5.0/511 May 2026
Lucio • Family Trip
Todo muy rico y muy padre, pasamos unos excelentes días. La comida deliciosa y pensado para toda la familia
5.0/510 May 2026
Jorge Gabriel • Family Trip
Excelente hotel para familia
5.0/510 May 2026
Maria Paula • Family Trip
Excelente la atención, el servicio y las instalaciones
5.0/59 May 2026
Adrian
Ideal para familias grandes o chicas Super amplio y todos amables
5.0/57 May 2026
Patricia Pulido • Family Trip
I really love my trip to this resort, I would come again. There is some we in tear in the resort, also some of the pools look foggy. Besides that the level of service I received at all the restaurants in the resort at the spot. We’re just incredible. I really enjoyed Lupita at the Tacos and I can’t wait to go back.
5.0/56 May 2026
Rubén • Family Trip
Excelente, la atención y el servicio tanto del Hotel como de la página Expedia
5.0/55 May 2026
MIGUEL ANGEL • Family Trip
Hotel.de muy buena calidad en instalaciones y alimentos, con gente dispuesta a apoyarte en todo, excepto una chica del concierge que te regaña por todo cuando quieres reservar en los restairantes de especialidades inmediatamente luego del Check in.
5.0/53 May 2026
Ivan • Family Trip
Excelente estancia, los restaurant muy variadios incluso en los buffet, definitivamente volveremos, mis hijas y mi familia lo disfrutaron mucho
5.0/53 May 2026
carlos javier • Family Trip
Todo estuvo muy bien, limpieza y servicio al 100
5.0/53 May 2026
fernanda • Family Trip
Un hotel hermoso y excelente servicio por parte de todos los empleados del hotel sin duda regresaria

Location

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View on maps
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.

About Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive Location
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 15-minute walk of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.

Moon Palace The Grand Cancun - All-inclusive Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Moon Palace The Grand Cancun - All-inclusive Rooms
Treat yourself to a stay in one of the 1304 guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Restaurant and Cafe
Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Room Type and Price

Tue, 25 Aug 2026 - Wed, 26 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children