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Hotel>Quintana Roo>Isla Mujeres>Na Balam Hotel
Sport & Beauty 1, Na Balam Hotel, Isla Mujeres
Exterior & Views 2, Na Balam Hotel, Isla Mujeres
Public Area 3, Na Balam Hotel, Isla Mujeres
Bedroom 4, Na Balam Hotel, Isla Mujeres
Bathroom 5, Na Balam Hotel, Isla Mujeres
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Na Balam Hotel

Isla Mujeres, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 543 m to Norte Beach and 4.1 km to Costa Occidental de Isla Mujeres National Park
Tourist attractions nearby
Tourist attractions nearbyOnly 3.3 km to Dolphin Discovery
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.2/5
GoodFrom 200 reviews
5.0/52 Nov 2025
Adam
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
5.0/52 Nov 2025
Adam
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
5.0/54 Sep 2025
Irena
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
5.0/54 Sep 2025
Irena
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
5.0/523 Aug 2025
Juan • Family Trip
Excelente hotel, linda alberca y frente a la mejor playa de isla
5.0/523 Aug 2025
Juan • Family Trip
Excelente hotel, linda alberca y frente a la mejor playa de isla
5.0/520 Jun 2025
ANA • Trip with Friends
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
5.0/520 Jun 2025
ANA • Trip with Friends
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
5.0/513 Jun 2025
Charles • Family Trip
Great location, beach club was super nice. Free breakfast!
5.0/513 Jun 2025
Charles • Family Trip
Great location, beach club was super nice. Free breakfast!
5.0/510 Jun 2025
Eve • Family Trip
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
5.0/510 Jun 2025
Eve • Family Trip
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
5.0/510 Jun 2025
arturo • Family Trip
Me encantó Na Balam, tienen camastros para cada habitación, eso fue un plus, el próximo año, estaremos solo ahí, una semana, ya no en Cancún
5.0/510 Jun 2025
arturo • Family Trip
Me encantó Na Balam, tienen camastros para cada habitación, eso fue un plus, el próximo año, estaremos solo ahí, una semana, ya no en Cancún
5.0/512 May 2025
Angela
Hotel muy bonito y limpio. Unos metros de la playa
5.0/512 May 2025
Angela
Hotel muy bonito y limpio. Unos metros de la playa
5.0/55 May 2025
Travis • Family Trip
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
5.0/55 May 2025
Travis • Family Trip
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
5.0/510 Mar 2025
Joseph A • Couple Trip
We wanted to stay near North Beach on Isla Mujeres. We also couldn't afford places like the Casa Del Jaguar. Na Balam is right across the street from CDJ and it's a sister hotel you walk through it for daily included Breakfast and to access the beach. (at less than half the price it's a steal) You also get a "RED BED" a dedicated space on the beach with queen sized red beds one for each room so you never have to worry about a nice place on the beach, you also get a secure bathroom and you're 10-20 steps away from the water. The hotel looks like you're walking into a jungle oasis, it has a lovely pool and hot tub, we didn't use either as the Caribbean was perfect day in and day out. North beach is famous for good reason, it's walkable 200 yards/meters out and still anywhere from knee/waist or chest deep, so refreshing and kind of perfect ! There are good food option on the beach, whether it be from Casa or any of the beach front restaurants all were solid option IMO. Around the corner you get a nice bakery (get there early for the best selection. a 4.9 rated burger place Pinchos, good burrito place Beach-in Burritos & more. You're also a short walk to the popular Hidalgo street ( & by short I mean 5 mins 11 from ParadICE Gelato the far end of the strip and next to the municipal square. We happened to hit Isla during Carnival it was loaded with street celebrations and we never felt unsafe. Value was good not great for food, and the food was good very good everywhere.
5.0/510 Mar 2025
Joseph A • Couple Trip
We wanted to stay near North Beach on Isla Mujeres. We also couldn't afford places like the Casa Del Jaguar. Na Balam is right across the street from CDJ and it's a sister hotel you walk through it for daily included Breakfast and to access the beach. (at less than half the price it's a steal) You also get a "RED BED" a dedicated space on the beach with queen sized red beds one for each room so you never have to worry about a nice place on the beach, you also get a secure bathroom and you're 10-20 steps away from the water. The hotel looks like you're walking into a jungle oasis, it has a lovely pool and hot tub, we didn't use either as the Caribbean was perfect day in and day out. North beach is famous for good reason, it's walkable 200 yards/meters out and still anywhere from knee/waist or chest deep, so refreshing and kind of perfect ! There are good food option on the beach, whether it be from Casa or any of the beach front restaurants all were solid option IMO. Around the corner you get a nice bakery (get there early for the best selection. a 4.9 rated burger place Pinchos, good burrito place Beach-in Burritos & more. You're also a short walk to the popular Hidalgo street ( & by short I mean 5 mins 11 from ParadICE Gelato the far end of the strip and next to the municipal square. We happened to hit Isla during Carnival it was loaded with street celebrations and we never felt unsafe. Value was good not great for food, and the food was good very good everywhere.

Popular Facilities

Swimming Pool
Swimming Pool
WiFi
WiFi
tiket Green
tiket Green
Airport Transfer
Airport Transfer
Accessible Facilities
Accessible Facilities

Sports & Recreation

5
Snorkeling
Garden
Diving
Outdoor Pool
Sailing

Hotel Services

2
Hotel Safe
Multilingual Staff

Business Facilities

1
Ballroom

Accesibility

1
Wheelchair Accessible

Hotel Policy

1
Smoke-free Property

In-room Facilities

1
Patio or terrace

Transportation

3
Airport Transfer (Surcharge)
Tours/Ticket Assistance
Shuttle Service

tiket Green

1
tiket Green

Connectivity

1
Free WiFi

Location

See maps
Calle Zazil-ha No. 118, Isla Mujeres, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-11:00 PM
Check-out12:00 PM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

About Na Balam Hotel

Na Balam Hotel Location
With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach hotel is 0.6 mi (1 km) from Isla Mujeres Ferry Terminal and 18.9 mi (30.3 km) from La Isla Shopping Mall.

Na Balam Hotel Facility and Service
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

Na Balam Hotel Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Restaurant and Cafe
At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Room Type and Price

Fri, 24 Jul 2026 - Sat, 25 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children